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The Floor Heating Warehouse Reviews 

449
•
TrustScore 4.5 out of 5

4.6

Heating Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value and competitive pricing of their products. Many highlight the swift and efficient delivery service, often noting prompt or next-day arrival. People are also very satisfied with the high quality and reliability of the products. Reviewers frequently commend the superb service and helpful support provided by the staff, including custom design assistance and technical advice.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick and efficient... See more

Product

Reviewers highlight positive aspects of product quality, competitive pricing, and smooth order handling, with... See more

Price

Customers consistently note positive experiences with price, frequently mentioning good and competitive... See more

Service

Customers consistently report positive experiences with the service, describing it as helpful, efficient, and... See more

Quality

Clients share positive opinions on quality, consistently praising the products as good, superb, brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

wow, great company and superb CS as a keen DIYer ive taken on a task of adding UFH to a kitchen renovation Searched for the parts and TFHW came out the best option, and although i will be getting... See more

Rated 5 out of 5 stars

I came across this company after looking on Google and eBay for a heated floor for the bathroom. Their prices are superb and they offer a custom design service that is second to none. I called to add... See more

Rated 5 out of 5 stars

Service exemplary apart from an initial misunderstanding about the pipe sizes and design routing of UFH piping. Design changed and resubmitted on the saje day, much appreciated. Took time to go thr... See more

Rated 5 out of 5 stars

Great place for underfloor heating friendly staff selling good quality products big thanks to Mark always helping to make right decisions many thanks definitely 5 stars

Company details

  1. Heating Equipment Supplier

Written by the company

Customer service is of paramount importance to us. We strive to ensure customers are totally satisfied. On a rare occasion where customer expectation is not met in full, we will do all we can to rectify this.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

449 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(449)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Extremelty helpful

Extremelty helpful, items all in stock! I could find no other supplier able to fulfill the order so quickly. Brilliant service to us in need of a quick turnaround.

October 10, 2024
Rated 5 out of 5 stars

Highly Recommended

Very professional ,vey good customer service, providing all information which need, CAD drawings... quick reply, fast delivery. I will rate 10 stars if I could. Thank you for your service. All the best . Highly appreciated and recommended.

September 28, 2024

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