Theflowerbox Reviews 

219
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently ordered 11 buttonholes for my son's wedding, at very short notice, due to an oversight - the day before, in fact - and I was overwhelmed by how kind and helpful The Flower Box was. The lov... See more

Rated 5 out of 5 stars

I recently ordered some flowers for a friend who had a family bereavement. The flowers themselves were beautiful and very reasonably priced. There was a slight mishap when my friend decided to go to w... See more

Rated 5 out of 5 stars

Absolutely gorgeous flowers. They were a birthday present and as we were going out, I queried whether there was any possibility that they could be delivered by a certain time. The Flowerbox, though ex... See more

Rated 5 out of 5 stars

Recipient sent a picture of this gift and it looked very nice. I don't know what the wine and chocolates tasted like. Recipient would have appreciated instructions for the care and after-care of the r... See more

Company details

  1. Flower Market

Information provided by various external sources

The Flower Box was established in 1975 in Middlesbrough. We are proud to have nearly 40 year’s experience in the floristry industry. As a family run business, our aim is to provide the best possible customer service to Middlesbrough and the surrounding areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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No recent history of asking for reviews

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4.9

All reviews

(219)

1 review in the last 12 months

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Rated 5 out of 5 stars

My mum was absolutely over the moon…

My mum was absolutely over the moon with her flowers, hers came with a pink vase that she could keep, so every time she gets flowers now she tell people the vase came with the most beautiful bouquet off my daughter....
That kind of says it all

August 23, 2018
Unprompted review
Rated 3 out of 5 stars

Friendly fast service however I…

Friendly fast service however I actually got to see the flowers which I had arranged to be delivered and unfortunately I was disappointed. The quality was fine, but there just wasn’t many flowers for what I paid.

August 15, 2018
Unprompted review
Rated 5 out of 5 stars

After using several national flower…

After using several national flower websites I thought I’d use the local florist instead- and it’s been amazing. Beautiful displays delivered with care rather then just turning up in a big cardboard box and dumped on the doorstep!

August 11, 2018
Unprompted review
Rated 1 out of 5 stars

Order cancelled

Order and payment taken online. Within a few hours it was cancelled (via email) but as it was a work email, this was not seen until sometime later. It was unfortunate as it was a birthday gift purchased on behalf of a resident in a home and was very disappointing.

July 16, 2018
Unprompted review
Rated 3 out of 5 stars

Misleading Website Imagery

The flowers I ordered for my partner were absolutely faultless, unfortunately I feel that the image on the website was misleading. I ordered a bouquet with a vase that was described on the website as ‘a white geometric patterned ceramic’, what was delivered was not this, but a very basic and chipped vase. It was a massive shame, I actually thought that the vase would be a bonus addition to our home as well as a lovely gift for my partner. Overall I felt it has let me down in service, and don’t feel trusting enough to order from again, even though the ordering system was convenient. Massive shame.

July 8, 2018
Unprompted review
Rated 5 out of 5 stars

Have use the flower box for a few years…

Have use the flower box for a few years now only had one misunderstanding which they moved heaven and earth to resolve in minutes. Very friendly staff and service easy to use online website A pleasure to use their services

July 5, 2018
Unprompted review

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