I recently ordered 11 buttonholes for my son's wedding, at very short notice, due to an oversight - the day before, in fact - and I was overwhelmed by how kind and helpful The Flower Box was. The lov... See more
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I recently ordered some flowers for a friend who had a family bereavement. The flowers themselves were beautiful and very reasonably priced. There was a slight mishap when my friend decided to go to w... See more
Absolutely gorgeous flowers. They were a birthday present and as we were going out, I queried whether there was any possibility that they could be delivered by a certain time. The Flowerbox, though ex... See more
Recipient sent a picture of this gift and it looked very nice. I don't know what the wine and chocolates tasted like. Recipient would have appreciated instructions for the care and after-care of the r... See more
Company details
Information provided by various external sources
The Flower Box was established in 1975 in Middlesbrough. We are proud to have nearly 40 year’s experience in the floristry industry. As a family run business, our aim is to provide the best possible customer service to Middlesbrough and the surrounding areas.
Contact info
United States
- www.theflowerbox.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Flowers us very good
Excellent did not think they would…
Excellent did not think they would arrive with the snow we had but they eventually got to us cheers
They were very responsive to emails but…
They were very responsive to emails but I wasn’t overly impressed with the quality of the vase and flowers. The photos I received after arrival weren’t what I was expecting.
Helpful staff on e mail
Helpful staff on e mail. The recipient says the flowers are lovely.
You made someone special to me very …
You made someone special to me very happy on the other side of the world
Thank you
Well worth the money,
Well worth the money,
They look amazing
Smell amazing
And are still going strong after 8 day xx
First time I used ur website
First time I used ur website, my sister in law loved the flowers for her 50th birthday.
Dealing with the website was easy
We sent flowers to dear friends and …
We sent flowers to dear friends and they were very pleased. Ordering from the USA is difficult typically but the website was designed to allow us to easily send a lovely bouquet!
Beautiful wreath for Grandmother …
Beautiful wreath ordered on behalf of my son and his wife for my son's grandmother's funeral. They live in Bahrain and asked me to choose a wreath for them to send. I was delighted with it. It looked just the same as the illustration. Would definitely order from you again.
Don't you'll be disappointed!
The size of the flowers were alot smaller they were not as full as the picture either. It wasn't straight forward dining it on line so I called them they were not very helpful on the phone. I should have known not to buy with them really just from the way they felt they couldn't be bothered on the phone. Only plus was that they arrived there before the funeral. And also some of the flowers were browning on the edges.
Excellent service
Excellent service, easy to book online, flowers were beautiful!
Beautiful flowers and a 1st class …
Beautiful flowers and a 1st class service !
Flowers delivered on time and a …
Flowers delivered on time and a beautiful arrangement of hand tied flowers with a lovely selection in the bunch.
In fact it should be zero as the order …
In fact it should be zero as the order was accepted on line on 1st January and cancelled at 8.30 am on 2nd January, so no flowers and no delivery. I then had to reorder with an alternate company. I chose one with an established reputation and well known retailer.
These were ordered as a birthday gift …
These were ordered as a birthday gift for my sister. She was very pleased with them and sent me a photo of the flowers, they looked beautiful, exactly what I had ordered. Will use The Flowerbox again, they were delivered on time..
My Aunt was overwhelmed with the …
My Aunt was overwhelmed with the flowers and the chocolates
Excellent, a satisfied customer
The person who received the flowers was really delighted with them and they were delivered on time so can't fault the service.
Better than the picture!
Beautiful arrangement looked even better than the picture on line!! Thank you
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