I recently ordered 11 buttonholes for my son's wedding, at very short notice, due to an oversight - the day before, in fact - and I was overwhelmed by how kind and helpful The Flower Box was. The lov... See more
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I recently ordered some flowers for a friend who had a family bereavement. The flowers themselves were beautiful and very reasonably priced. There was a slight mishap when my friend decided to go to w... See more
Absolutely gorgeous flowers. They were a birthday present and as we were going out, I queried whether there was any possibility that they could be delivered by a certain time. The Flowerbox, though ex... See more
Recipient sent a picture of this gift and it looked very nice. I don't know what the wine and chocolates tasted like. Recipient would have appreciated instructions for the care and after-care of the r... See more
Company details
Information provided by various external sources
The Flower Box was established in 1975 in Middlesbrough. We are proud to have nearly 40 year’s experience in the floristry industry. As a family run business, our aim is to provide the best possible customer service to Middlesbrough and the surrounding areas.
Contact info
United States
- www.theflowerbox.co.uk
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Wouldn't order again
The flowers weren't as described. They looked like half a bunch. Definitely not worth the money paid.

Reply from Theflowerbox
Flowers + Text
The flowers (white roses) that I ordered for my mum were really good, but the message that I ordered was not so good! It was missing half of the text!!
Glorious Flowers
Absolutely thrilled with these flowers ordered last minute for my sister's birthday. STUNNING arrangement with vase included and one very happy sibling!
Highly Impressive Service
Great service provided for customer who is living abroad and wanted flowers delivering on to a family member on Christmas Eve. Recipient was very happy with gift and therefore so am I.
great service and quality flowers...
Very impressed, would definitely use again!
Excellent Service
Having been used to touch and go deliveries on the IOW I was massively impressed my order was delivered the next day - apparently it was very nice too :-)
Christmas
I placed an order online for next day delivery.
The flowers arrived first thing and were beautiful. This was the 23rd December!
Very very impressed with service.
Would use them again
Christmas Flowers
Delivered as arranged, lovely quality Christmas arrangement
Great service, flowers beautiful, good prices
An easy website to use. The flowers were great quality and the price was good, I shopped around a lot .
Ok service
It was a ok service. Ordering the flowers of the website was easy. But the downside was it says on the website most deliveries or delivered by 1o'clock on the day you choose. But my flowers was delivered at 4o'clock. But all in all a ok service.
Easy Peasy !!
We booked the bouquet two days before required - just in case !!!
The flowers arrived on the correct day and my sister was delighted with the quality and size. Ordering was easy over the internet and choice was surprising - would recommend.
Honoured request
I asked Flower Box if they could deliver in a certain time window on a Saturday - something they can only do as a favour - and very kindly they obliged. The flowers are also beautiful and were well received! Thank you.
Do not go anywhere else!
Fantastic flowers, delivered on time. Great service.
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