Theflowerbox Reviews 

219
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently ordered 11 buttonholes for my son's wedding, at very short notice, due to an oversight - the day before, in fact - and I was overwhelmed by how kind and helpful The Flower Box was. The lov... See more

Rated 5 out of 5 stars

I recently ordered some flowers for a friend who had a family bereavement. The flowers themselves were beautiful and very reasonably priced. There was a slight mishap when my friend decided to go to w... See more

Rated 5 out of 5 stars

Absolutely gorgeous flowers. They were a birthday present and as we were going out, I queried whether there was any possibility that they could be delivered by a certain time. The Flowerbox, though ex... See more

Rated 5 out of 5 stars

Recipient sent a picture of this gift and it looked very nice. I don't know what the wine and chocolates tasted like. Recipient would have appreciated instructions for the care and after-care of the r... See more

Company details

  1. Flower Market

Information provided by various external sources

The Flower Box was established in 1975 in Middlesbrough. We are proud to have nearly 40 year’s experience in the floristry industry. As a family run business, our aim is to provide the best possible customer service to Middlesbrough and the surrounding areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wouldn't order again

The flowers weren't as described. They looked like half a bunch. Definitely not worth the money paid.

March 1, 2017
Unprompted review
Theflowerbox logo

Reply from Theflowerbox

Hi Kelly, After looking at the Customer Service notes, I believe we resolved this error with yourself.

Again I do apologise for the inconvenience caused.

Regards
The Flower Box

Rated 4 out of 5 stars

Flowers + Text

The flowers (white roses) that I ordered for my mum were really good, but the message that I ordered was not so good! It was missing half of the text!!

March 6, 2016
Unprompted review
Rated 5 out of 5 stars

Glorious Flowers

Absolutely thrilled with these flowers ordered last minute for my sister's birthday. STUNNING arrangement with vase included and one very happy sibling!

February 10, 2016
Unprompted review
Rated 5 out of 5 stars

Highly Impressive Service

Great service provided for customer who is living abroad and wanted flowers delivering on to a family member on Christmas Eve. Recipient was very happy with gift and therefore so am I.

January 24, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Having been used to touch and go deliveries on the IOW I was massively impressed my order was delivered the next day - apparently it was very nice too :-)

January 14, 2016
Unprompted review
Rated 5 out of 5 stars

Christmas

I placed an order online for next day delivery.
The flowers arrived first thing and were beautiful. This was the 23rd December!
Very very impressed with service.
Would use them again

January 3, 2016
Unprompted review
Rated 4 out of 5 stars

Ok service

It was a ok service. Ordering the flowers of the website was easy. But the downside was it says on the website most deliveries or delivered by 1o'clock on the day you choose. But my flowers was delivered at 4o'clock. But all in all a ok service.

October 22, 2015
Unprompted review
Rated 4 out of 5 stars

Easy Peasy !!

We booked the bouquet two days before required - just in case !!!
The flowers arrived on the correct day and my sister was delighted with the quality and size. Ordering was easy over the internet and choice was surprising - would recommend.

October 20, 2015
Unprompted review
Rated 5 out of 5 stars

Honoured request

I asked Flower Box if they could deliver in a certain time window on a Saturday - something they can only do as a favour - and very kindly they obliged. The flowers are also beautiful and were well received! Thank you.

October 9, 2015
Unprompted review

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