Time Wasters. I asked if they were interested in some maintenance work on my 6 year old 30 sq m garden room. They asked for photos, I sent them, no response, so I chased, and received an arrogant 'th... See more
Company replied
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Time Wasters. I asked if they were interested in some maintenance work on my 6 year old 30 sq m garden room. They asked for photos, I sent them, no response, so I chased, and received an arrogant 'th... See more
Company replied
Clever designs, within permitted development rules and below the building regs threshold. We had to level the land beforehand, and GR put the foundations and building in place in 5 days, despite rubb... See more
I bought an office in 2020 and it is awesome - the sales & installation was great and the office is fabulous. The reason for my low stars review is after care - the handle on my doors broke and tod... See more
Company replied
The whole process from our first (and second) visit, to the plan and installation was faultless. The build crews, without exception, were punctual, friendly, efficient and tidy - what you might want,... See more
The Garden Office was founded in 2006 as part of the first wave of the home working revolution.
Green Retreats Group Showroom, Westcott Venture Park, HP18 0XB, Westcott, United Kingdom
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A very professional company. Helpful and friendly staff. Well worth visiting their showroom. I am very happy with our Green Retreat that has recently been installed. I would definitely recommend this company.
Great customer service. What you see is what you get. Very happy with our room.
I would like to thank you and all the guys for a very pleasant and seamless installation.
It has been a pleasure working with you all.
Fantastic service from start to finish !
Great communication - a very well oiled machine.
The new office is better than we could have expected. It looks great and the installation was very smooth with every part of the operation happening efficiently and on time.
The finished product is perfect for what we need. Everyone who has visited has commented on how nice it is.
10 out of 10 from start to finish
An amazing build ,we are extremely happy with all aspects of green reteats
Every step of the way, we have experienced excellent customer service. We totally love our new building and it has been constructed to the highest standard.
We are quite impressed by The Garden Office - helpful employees, well designed buildings, useful showroom, clear pricing and simple fast installation process.
An excellent high-quality product delivered and installed by efficient, pleasant staff.
First class professional service from our initial enquiry, our visit to the fabulous showroom, during the planning stage and throughout the build. According to my partner our amazing garden room "...is definitely the best ever of all your mad ideas!"
The whole team from backroom staff to on the ground teams, they were all very professional. They worked closely with me at all times and were always accommodating.
The end product is exactly as described in the showroom and documents.
Work colleagues have visited and are now considering their own TGO
Excellent company to work with. From the initial contact through the build and final finish they were all excellent especially Rebecca who kept us informed all the way.
We would recommend visiting the showroom if at all possible its worth the time investment and speaking to the well informed sales staff who don't try to sell you everything but tailor the building to what you actually need.
Several people said "Wow!" when they saw my new garden office. It really is terrific quality and constructed to an extremely high standard.
Green Retreats were most accommodating in handling my post-order requests and queries. They were able to bump forward the install by a couple of weeks.
The support and guidance throughout the project was excellent. We felt fully informed and engaged in what was happening. All the people involved worked exceptionally hard and took great care in what they did. The overall product is fantastic and has made a huge difference to our family already. I totally recommend getting a garden room.
Excellent company to deal with. Their products are high quality and what you see in their showroom is exactly what you get in your garden. The work was carried out with the minimum of fuss and all the workers from the company were hard working and very efficient and a pleasure to deal with. Their communication throughout the ordering, specification and build process was excellent.I would thoroughly recommend them if you want a high quality garden office delivered and installed with the minimum fuss. A very satisfied customer.
Excellent experience from showroom, to survey, to construction and electrics. Ordering process was smooth and personalised. The site survey was thorough and helped finalise location details. The construction teams were on time, tidy and super efficient. The final electrical phase was also quick and simple. I would highly recommend The Garden Office.
A joy to deal with from start to finish. Highly professional, good, tidy, polite and reliable workmen. Excellent product. Refreshing in this day and age to deal with a company that does what it says it will do, when it says it will do it. No hesitation in recommending.
The whole experience was excellent from start to finish. From the moment we walked into the showroom we knew we were making the right choice as it was a much slicker and friendlier experience than some of their competitors.
It was a nice touch to have a single point of contact which made sorting out any queries really easy.
The base installation team were excellent, really friendly and kept us involved throughout.
The main build was supposed to take a week but was completed in slightly over 2 days. The guys were great and everyone knew what they had to do.
Whilst the cost of the building might appear to be slightly high on first glance it is not the true picture. The old adage of you get what you pay for is so true as this 'garden retreat' is of such a high quality that I would not hesitate to recommend to anyone.
Thank you
David Wiles
I am really impressed with Green Retreats, from my first entrance into the showroom to the sign off.
With such a project there will be questions and perceived problems. All of these were dealt with before the build.
All three teams - base, build and electrics were easy to have around in my small garden. They were efficient and considerate, and I know that if I should happen to have a problem in the future (though I'm not expecting that) I shall be treated with the same reassuring professionalism.
Full marks to all concerned.
Absolutely fantastic product.
All involved were fantastic. The service, the fitting teams all helped to give us an amazing experience. Definitely will recommend this company
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