Theguitardept Reviews 52

Mark was an absolute pleasure to deal with supported by a wealth of experience and knowledge- fantastic stock at fair prices. A very fair honest guitar dealer which I will look forward to using again as soon as I am able too. Not actually that common these days !

Great service. Guitar arrived well packed and in great condition. Would buy from again.

I recently bought a Rickenbacker 360. Excellent communication throughout and a very strong customer service ethos. Strongly recommended, I would definitely use this company again.

Mark at Guitar Dept is a fantastic guy to do business with. He’s knowledgeable, very helpful and understanding and his communication was excellent. The guitar arrived immaculately packaged and exactly as described. I’ve never risked buying a guitar online without seeing and playing it first, but Mark assured me of its quality and if I had any doubts about it once I’d received it, I could return it without hesitation. Needless to say I won’t be returning the guitar as it is an awesome example of a Les Paul Custom. I can’t recommend Mark and Guitar Dept highly enough.

Fantastic experience. First time I've ever bought a guitar "blind", something I never thought I'd do. My 2004 American Deluxe Strat is an absolute beauty. The "Slight play wear" is only noticeably on very close inspection. A genuine and very honest retailer.

The guitar arrived 24 hours after placing the order, extremely well packaged.

I would (and will) buy again from Mark. Thank you!

Highly recommended!

Tip Top Champion Seller
Excelled in all aspects of the sale
Very highly recommended

Great experience - the guitar is exactly as described- a top class Rickenbacker. Parcel very well packaged and arrived promptly. Mark kept me informed throughout the purchase and I could not be happier. Cheers all round.

I purchased my first guitar from Mark at the guitar department today.
It was without doubt the finest guitar buying experience I've ever had, and I've had a lot!
Mark's passion and enthusiasm is second to none. He had everything ready for me, all the guitars were set up to perfection and he wasn't pushy or going for a hard sale. He was simply an enthusiast who seriously knew his stuff and couldn't do enough for you. He had an exceptional collection of stock to try.
I am genuinely so pleased, amazed and bewildered. He gave me a cracking deal and even made me a great cup of tea!
Please do yourself a favour and look at his stock and buy your next guitar from him. You won't be disappointed and the guitars were truly fantastic. A true gentlemen and a fantastic experience.
My eternal thanks and gratitude!

Excellent service, knowledge and communications from Mark throughout. Not a pushy sale either making the decision to buy my new favourite guitar all the better.

The guitar is better than described, but I don't think words can say just how amazing it looks in person! Then there's its playability! It arrived perfectly set up, and just quick tune and away it went! Thanks very much and and highly reccomended!

Just bought my second guitar from theguitardept.
Both guitars have been exactly as described and absolutely stunning. Carefully packed and the most recent UPS delivery was top drawer.
Can’t really say any more than that, Mark is a top guy and a pleasure to deal with…..Happy Days! 😊

Excellent Seller! Helpful and trustworthy. Expert on guitars and everything you need regarding set ups and amps. Knowledgeable and very helpful. 5 stars! Look no further than Theguitardept. Thank you!!

Mark was patient and considerate and has a stunning range of vintage guitars to offer.

He couldn’t have done more for me.

Thanks again for your help Mark.

2009 Fender Telecaster Delux. Mark offered me a totally realistic price on my PX 2014 Stratocaster without any quibble. I am totally delighted with my purchase which actually exceeded my expectations. The whole communication experience with the Guitar Dept is very enjoyable. According to my wife I already own far too many guitars but I’m sure I’ll be back again very soon.

PRS 513. The guitar itself is absolutely stunning and if anything was even better than the description on the website. Mark is a pleasure to do business with, and has perfect communication skills. I would definitely say to anyone considering buying from Mark; do so with complete confidence. Personally I couldn’t be happier with my experience or with my new guitar. Thanks again Mark.

Absolutely spot on with the description and accuracy of the guitars condition. The transaction was easy due to Marks enthusiasm for what he is selling and his willingness to match the customer with the right instrument. The Guitar Dept have a choice of quality instruments that put most mainstream shops to shame and a service to match.
Thanks Mark, would definitely deal here again.

Amazing guitar, way better than I expected. Great price and fantastic service. Absolute pleasure to do business with. Bought online, on spec and everything was perfect. Top guy and I totally recommend without hesitation.

Thank you Mark!

1998 Fender Telecaster Thinline in Cherry Red Translucent described as “NOS, never been played”.
The description was 100% accurate and the online photos did not do the guitar justice. Beautiful guitar in its original case with all the original case candy.
It was a pleasure doing business with Mark, communication was excellent and delivery quick.
Highly recommended.

Great service & a really nice bloke to do business with.
I’m a seriously fussy customer but I purchased a 137 Custom which was as described in mint condition.
Would definitely buy from Mark again.

Great service and product! Fast response and professional.

If you need a quality instrument then you need to deal on a personal level with a quality company!

Contact Mark

PETE WOODROFFE MUSIC

Looking for a fender American deluxe telecaster online and came across this one good photos description and information details on guitar stunning made a part excange deal with my gibson firebird guitar and Mark gave me a fair price on mine a real great guy