Theguitardept Reviews 

52
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

100% Would buy again from this store. Delivered when asked. Communication spot on. Updated on delivery. Packaged well. Now have my dream custom shop strat 🎸🎸 . Cheers!

Rated 5 out of 5 stars

This isn't my first review but I thought a second was worth adding, when I bought another two guitars. Mark is a super helpful guy. The guitars he sells are exactly as advertised and the ones I have... See more

Rated 5 out of 5 stars

The guitar arrived in perfect condition and looked even better in real life! Mark was really clear with his communications and posted the item quickly. It was carefully packaged up, without any damage... See more

Rated 5 out of 5 stars

Absolutely perfect experience buying from Mark at TheGuitarDept. I bought a Gibson Les Paul via eBay from his store. The guitar arrived next day, very securely packaged. He kept me informed throughout... See more

Company details

  1. Guitar Store

Written by the company

Reatiler of Electric guitars


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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4.8

All reviews

(52)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Passion and enthusiasm and six-stringed beauties!

It is not the range of beautiful guitars that the folk at Guitar Dept have that makes you smile… although, there is plenty to smile about. It is Mark’s enthusiasm and passion for them… and his genuine desire that you are as pleased with your guitar as he is! Buying a guitar was never such a pleasure. Go and see him and his wonderful collection, you will not regret it!

July 30, 2021
Unprompted review
Rated 5 out of 5 stars

Great guitar & service

Buying guitars online unseen and unplayed can be risky but not in the case of the Guitar Dept. The descriptions are clear and backed up by detailed photos and full spec. I am very happy with my purchase and would definitely buy from them again.

May 30, 2021
Unprompted review
Rated 5 out of 5 stars

The first guitar I've bought online

The first product you buy online from someone can be slightly unnerving, especially if it's a lot of money at stake. BUT, buying a quality guitar from Mark Orfila at GuitarDepot.com was a total pleasure from start to finish.

He's super friendly and very professional with good prices. All the guitars he has for sale (just like the one I bought) have been thoroughly checked, adjusted and set up to perfection.

My white 1991 Stratocaster is a beauty and I'm super happy! I will definitely by my next guitar from him.

May 25, 2021
Unprompted review
Rated 5 out of 5 stars

Rickenbacker bass

Bought a 13 year old Rickenbacker from Mark. Sounds and plays beautifully. Excellent delivery times, well packaged, good communication with Mark. Very pleased with the whole experience. Thank you

April 25, 2021
Unprompted review
Rated 5 out of 5 stars

The guitar was in an outstanding condition.

The guitar was in an outstanding, superb condition, matching the description perfectly. Communications over the purchase and delivery were excellent, and the guitar arrived on time, well-packed, and without any hitch. Overall an excellent product and excellent service.

March 14, 2021
Unprompted review
Rated 5 out of 5 stars

Bought a beautiful black 40 year old…

Bought a beautiful black 40 year old Strat from Mark, description perfect, communication absolutely spot on and the packaging was spectacular! Hoping he can find me some more gems like this one!
Fantastic, thank you Mark!

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Fender American Ultra Telecaster in Texas Tea

Perfect transaction. Great communication. Described as 'Mint' and too be honest it looks like 'New' and at a price well under what a new one would cost. Came with original flight case and a complete set of 'case candy'...Fender Authenticity Certs, Tools and locking strap fixes etc. Perfectly set up to play...low action with no fret buzz.
Delivered packed in double cardboard boxing and enough padding to fill a wheelie bin...Perfect!!
I would definitely use The Guitar Dept again.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended seller I purchased a 2015 Gibson les Paul traditional.

I bought a beautiful 2015 Gibson Les Paul 100 year anniversary which is a collectible guitar from the seller , the item is in mint condition and exactly as described and was competitively priced. As I lived locally he invited me around to look at the guitar and offered me a cup of tea and was very friendly and let me look at other guitars , great communication during the whole transaction process , highly recommend seller. I’m a very happy customer and would return again to do business in the future .

November 16, 2020
Unprompted review
Rated 5 out of 5 stars

Very good service and guitar EXACTLY as described!

Got in contact with Mark over E-mail. Very quick response and offered to hold the guitar for me, while i sorted some things out. Once the transfer was done, same day shipping and it got here in JUST 3 days.. That s amazing. Would definetly shop here again!
Cheers!

November 10, 2020
Unprompted review

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