The Hamper Emporium Reviews 

5,263
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,004 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning packaging, excellent product quality, and wide selection of items available for any special occasion. People also appreciate the exceptionally smooth ordering process, helpful staff support, and reliable delivery services provided across various locations. However, some customers also noted recurring issues with delivery delays and missed schedules for time sensitive orders. Consumers experienced frustrating setbacks when parcels arrived much later than promised for important milestone events. A few reviewers felt disappointed when shipments completely failed to reach their destinations on the expected dates.

What people talk about most

Product

Customers had positive experiences with product selection and presentation, noting high-quality items and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive right on... See more

Quality

Reviewers express high satisfaction with the quality of the products and presentation. Consumers consistently... See more

Order

Customers consistently note positive experiences with order processes being straightforward, efficient, and... See more

Service

Clients share positive opinions on service, highlighting efficient handling and high satisfaction. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hamper Emporium is my favourite. The selection is great, compiling the right hamper is easy and the price competitive. The icing on the cake is the packaging and delivery. The packaging is beautiful a... See more

Company replied

Rated 5 out of 5 stars

The Red Wine & Nibbles hamper was a hit with my friends – it looked fantastic and made a really lovely gift. I needed it on a specific day, so I chose same-day delivery, and it arrived right on... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the welcome hamper provided to our new resident. She was extremely appreciative and expressed her gratitude for the thoughtful gifts included in the hamper. She also commen... See more

Company replied

Rated 5 out of 5 stars

I recently purchased an 80th birthday hamper for my uncle, and I couldn't be happier with the experience. The hamper was delivered promptly, and the service from start to finish was excellent. Everyth... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Information provided by various external sources

Luxury hampers freshly made with exclusive gourmet products, delivered Australia-wide. Same-day Sydney and next-day capital city delivery available.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,263)

976 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I paid for an express delivery and it…

I paid for an express delivery and it still took 5days til they delivered

August 10, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for taking the time to share your feedback, we're sorry to hear the delivery experience didn't meet your expectations.
We have looked into your order and can see it was placed on the Friday after our warehouse had closed for the week, so it was dispatched on the following Monday. From there, tracking shows it was delivered within 2 business days.
Thanks again for your feedback.

Rated 5 out of 5 stars

Delivery time was great

Delivery time was great. Product was as described.

August 10, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that your order arrived quickly and that the product was exactly as you expected. Thank you for your positive feedback!

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, products were as shown and I was happy with the price.

August 7, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that your delivery was fast and the products met your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great offers and service

Great offers and value for money

August 3, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad to hear you found our offers to be great and that you experienced excellent value for your money! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Great product

Great product. Reliable delivery

August 3, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear that our product met your expectations and that our delivery was reliable. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

It was a gift so can not really comment…

It was a gift so can not really comment on products.
Delivery was spot on as was tracking service.

July 31, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're delighted to hear that the delivery and tracking service met your expectations! We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Very helpful customer service.

Lovely hamper at a competitive price. Great customer service.

August 5, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear you enjoyed the hamper and found our pricing competitive. It's wonderful to know you also had a great experience with our customer service! Thank you for your kind words.

Rated 5 out of 5 stars

Easy, Efficient and fantastic service

This would have to be the easiest experience I have had in ordering and having a hamper delivered. The service, even when one of my hampers had to be re-directed to the local post office for collection, was absolutely outstanding. For the cost of the hampers, the quality and customer service experience is outstanding.

August 6, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear that your experience with us was so easy and outstanding, even with the re-direction of one of your hampers! It's wonderful to know you found the quality and customer service exceptional. Thank you so much for your kind words!

Rated 5 out of 5 stars

Amazing hamper

Amazing hamper. Process was so easy. Will be ordering again for another housewarming gift.

August 6, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that you found the hamper amazing and the process easy! It's wonderful to know you'll be ordering again for another housewarming gift. Thank you for your kind words!

Rated 5 out of 5 stars

Great products snd great wine

Great products snd great wine. Delivered on time. Would definitely recommend this it.

August 6, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that you enjoyed our products and wine, and that your delivery was on time! Thank you for your wonderful recommendation.

Rated 5 out of 5 stars

Great company

Great product and service

August 6, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear that you had such a positive experience with both our product and our service. Your kind words are greatly appreciated!

Rated 5 out of 5 stars

Quick and easy to organise

Quick and easy to organise and then a hamper that was loved by the recipient. Couldn't fault any of the process.

August 6, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that organizing your hamper was quick and easy! It's wonderful to know that the recipient loved it and that you couldn't fault any part of the process.

Rated 4 out of 5 stars

The options were great

The options were great, fast service, and the recipient loved the hamper.
Ordering on the website was quite good but did not clearly set out where the senders and recipients names should go.

August 6, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad the recipient loved the hamper and you appreciated our service! Thank you for your feedback!

Rated 5 out of 5 stars

Great hamper thank you

Lovely birthday experience for my daughter. Thank you

August 5, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so happy to hear your daughter had a lovely birthday experience with us. We appreciate your kind words!

Rated 5 out of 5 stars

A range of different hampers to choose…

A range of different hampers to choose from and received on time and in good condition.

July 31, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear you appreciated the range of hampers and that your order was received on time and in good condition. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Impressed every time

I have ordered numerous hampers from Hamper Emporium and am impressed every time with the quality, contents, timely delivery and the presentation. this gift was for a new grandchild and was the perfect gift - Cheers

August 4, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are absolutely delighted to hear how impressed you are with our hampers. It's wonderful to know that the gift for your new grandchild was perfect. Thank you for your kind words!

Rated 5 out of 5 stars

Always amazing service ..

Always amazing service ... our go to place for client gifts, highly recommend The Hamper Emporium ☺️

July 31, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're thrilled to hear that you consistently receive amazing service from us! It's wonderful to know that we are your preferred choice for client gifts, and we truly appreciate your high recommendation.

Rated 5 out of 5 stars

Pregnancy gift

Ease of ordering and choice

July 30, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad you found our ordering process and selection easy to navigate. We appreciate your positive feedback!

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