The Hamper Emporium Reviews 

5,263
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,004 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning packaging, excellent product quality, and wide selection of items available for any special occasion. People also appreciate the exceptionally smooth ordering process, helpful staff support, and reliable delivery services provided across various locations. However, some customers also noted recurring issues with delivery delays and missed schedules for time sensitive orders. Consumers experienced frustrating setbacks when parcels arrived much later than promised for important milestone events. A few reviewers felt disappointed when shipments completely failed to reach their destinations on the expected dates.

What people talk about most

Product

Customers had positive experiences with product selection and presentation, noting high-quality items and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive right on... See more

Quality

Reviewers express high satisfaction with the quality of the products and presentation. Consumers consistently... See more

Order

Customers consistently note positive experiences with order processes being straightforward, efficient, and... See more

Service

Clients share positive opinions on service, highlighting efficient handling and high satisfaction. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hamper Emporium is my favourite. The selection is great, compiling the right hamper is easy and the price competitive. The icing on the cake is the packaging and delivery. The packaging is beautiful a... See more

Company replied

Rated 5 out of 5 stars

The Red Wine & Nibbles hamper was a hit with my friends – it looked fantastic and made a really lovely gift. I needed it on a specific day, so I chose same-day delivery, and it arrived right on... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the welcome hamper provided to our new resident. She was extremely appreciative and expressed her gratitude for the thoughtful gifts included in the hamper. She also commen... See more

Company replied

Rated 5 out of 5 stars

I recently purchased an 80th birthday hamper for my uncle, and I couldn't be happier with the experience. The hamper was delivered promptly, and the service from start to finish was excellent. Everyth... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Information provided by various external sources

Luxury hampers freshly made with exclusive gourmet products, delivered Australia-wide. Same-day Sydney and next-day capital city delivery available.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,263)

976 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Hampers!

Have used The Hamper Emporium a few times and once again, the quality of items, and delivery did not disappoint. Highly recommend for amazing hampers for any occasion.

August 3, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that the quality of our items and delivery consistently met your expectations. Thank you for your wonderful recommendation for any occasion!

Rated 5 out of 5 stars

Beautiful hamper with quality food

Beautiful hamper with quality food. Arrived super quick, highly recommend

July 30, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that you found the hamper beautiful with quality food and that it arrived super quickly! Thank you for your wonderful recommendation.

Rated 5 out of 5 stars

Good service and beautiful gift…

Good service and beautiful gift packaging, Thankyou.

August 3, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that you were pleased with our service and the beautiful gift packaging! Thank you for your kind words.

Rated 5 out of 5 stars

Great quality and service

Easy ordering, fast delivery and really good quality. Tempted to order one for myself!

July 29, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that you found the ordering process easy, the delivery fast, and the quality really good. We appreciate your kind words!

Rated 5 out of 5 stars

Another great hamper

Have used this Company before. Always good service and the hamper was packed well and received in good condition.

July 27, 2026
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Reply from The Hamper Emporium

We're so happy to hear you consistently receive excellent service and that your hamper arrived in perfect condition. We truly appreciate your continued support!

Rated 5 out of 5 stars

Second time purchased from this co

Second time purchased from this co. Highly recommend as always great options and value for money with quick delivery. My broker loved the gift.

July 29, 2026
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Reply from The Hamper Emporium

We're so pleased to hear you're a returning customer and that you continue to find great options and value with our quick delivery! It's wonderful that your broker loved the gift.

Rated 2 out of 5 stars

Late delivery

I cannot rate the hamper as it went to a friend for her 80th birthday, I do however rate the delivery as poor.
The Hamper did not arrive until 4 days after her birthday which was extremely disappointing and embarrassing as I live interstate and was surprising her with the gift.
I have since found out the hamper was first class.

July 28, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your feedback! We have passed this on to the relevant team.

Rated 5 out of 5 stars
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your 5-star review! We truly appreciate your support and are delighted you had a positive experience.

Rated 5 out of 5 stars

The hamper arrived on time and provided…

The hamper arrived on time and provided a great impression on the recipient. The 'Congratulations' on the Moet bottle was a really nice touch.

July 31, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that the hamper arrived on time and made such a great impression on the recipient! We're especially pleased that the "Congratulations" on the Moet bottle was a nice touch.

Rated 5 out of 5 stars

Amazing service and the product is very…

Amazing service and the product is very classy. I love these as gifts for my clients.

July 31, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that you find our service amazing! It's wonderful to know that you love using them as gifts for your clients. Thank you for your feedback!

Rated 5 out of 5 stars

Lovely gift delivered fast and easy to…

Lovely gift delivered fast and easy to order

July 31, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that you found the gift lovely and that ordering was easy with fast delivery! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Great gift ideas

Good choice, easy to order, recipient was delighted

July 30, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that ordering was easy and that the recipient was delighted! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Great experience

Site easy to use. Confirmation immediate. Drlivered on time and quality excellent

July 24, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're delighted to hear that you found our site easy to use and that your order confirmation was immediate. It's wonderful to know your delivery arrived on time and that you were pleased with the excellent quality.

Rated 5 out of 5 stars

Excellent selection, top quality!

Excellent selection, high quality products, well presented and fantastic service!

July 29, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so happy to hear that you enjoyed our excellent selection, high quality products, and fantastic service. We appreciate your positive feedback!

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Prompt delivery. Excellent help due to me needing to change delivery address.All done promptly

July 24, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that you found the ordering process easy and that your delivery was prompt. We're especially glad we could assist you quickly with the address change!

Rated 5 out of 5 stars

Easy to organise and appreciated the…

Easy to organise and appreciated the customer service around inital failure to deliver.

July 28, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased you found the organisation easy to use, and we appreciate your understanding regarding the initial delivery issue. Thank you for your positive feedback!

Rated 1 out of 5 stars

Hamper was paid and express postage… Customer service contacted initially and still no action or reply on what actions/ recovery will be done…5/8/2026 still waiting

Hamper was paid and express postage added but has not been delivered over a week later.
Still waiting...
Ordered 28/078/2026 --

July 28, 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your feedback and bringing this to our attention! We understand that our Customer Service team has been in touch with you to address your concerns.

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