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The Health Store Turkey Reviews 

227
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am about to embark on the second & final stage of my dental work with The Health Store. I was welcomed by a great team who genuinely care. The first procedure, whilst uncomfortable, wasnt painful &... See more

Rated 5 out of 5 stars

From first contact very informative & supportive. Met at airport, taxi to hotels & clinics. Mentor provided who spoke English & was present at all times with clinicians so you never felt vunerable. Tr... See more

Rated 5 out of 5 stars

The staff were absolutely incredible nothing was ever too much for them, they made the process so stress free and were genuinely always there for myself. Jackie Drummond is absolutely amazing at what... See more

Company replied

Rated 5 out of 5 stars

Very thorough, Very clean, Very efficient and nothing is too much to ask. The staff are fabulous, nothing is too much for them. All preop tests are covered and you meet a variety of professionals, i... See more

Company replied

Company details

  1. Health Consultant
  2. Health and Beauty Shop

Written by the company

A British owned licenced medical tourism and health services company working directly with the best hospitals in Turkey, organising comprehensive, bespoke care and travel packages at affordable prices. Our business is a registered and licensed medical tourism and travel agency business in Turkey. Our vehicles pick you up from the airport and take you to hospitals and surgeons which are fully licensed and insured, providing our customers with the safest way to travel abroad for medical treatments. Our business is called THEHEALTHSTORE MEDICAL TRAVEL LTD


Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service in everyday possible

Fantastic service in everyday possible. So friendly kind caring people .highly recommend

July 6, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Just been to turkey to have a TT the…

Just been to turkey to have a TT the staff were amazing and couldn't do enough for us very clean and hygienic I will definitely be returning thankyou so much for everything 😊

June 27, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

My amazement

Within the exceptional team at Turkey Health, there was one individual who forged a special bond with me, leaving an everlasting impact on my journey to recovery. Creyda, with her extraordinary dedication and unwavering support, went above and beyond to ensure my well-being.

From the moment we first connected, there was an undeniable connection, a mutual understanding that transcended words. Creyda's presence brought a sense of comfort and reassurance during my most vulnerable moments. She not only listened attentively to my fears and concerns but also offered genuine empathy and compassion, creating a safe space where I could freely express myself.

Creyda's support extended far beyond her professional duties. Despite it being her day off, she selflessly chose to visit the hospital just to bid me farewell. That act of kindness touched me deeply, affirming the bond we had developed. It was a testament to her exceptional character and unwavering dedication to my well-being.

I will forever cherish the memory of a challenging moment when my corset's zipper broke, causing immense discomfort and exacerbating my scars. In the face of my distress, Creyda exhibited remarkable compassion and professionalism. With her unwavering determination, she swiftly calmed my heightened emotions and ensured that within a short span of time, a new corset was delivered to my hotel door. Her proactive approach and quick resolution not only alleviated my physical pain but also restored my faith in humanity.

Creyda's unwavering support and dedication went above and beyond what I could have ever expected. Her presence throughout my journey provided a sense of stability and strength, reminding me that I was never alone in my struggles. Her genuine care and profound impact on my well-being will forever hold a special place in my heart.

To Creyda, I offer my deepest gratitude and heartfelt appreciation. Thank you for being a guiding light during my darkest moments and for going the extra mile to ensure my comfort and recovery. The bond we shared and the support you provided were invaluable, and I will forever cherish the memories of our time together.

June 21, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

After months and months of research on…

After months and months of research on Gastric Sleeve of where to get it I finally decided on THST and this was for the reason of the ongoing support and care they offer from the first point of enquiring, the travel arrangements, the hospital care, the amazing surgeon Dr Hüseyin, the support after surgery and the ongoing support and genuine care from all of those who work for THST via the WhatsApp group specific to you. I was so impressed I decided I would also get my teeth whitening whilst I was over here in Izmir and that also was amazing from beginning to end. I had to stay 7 days as I wanted direct flights from UK and chose the Kaya hotel so I could chill by the pool. I really can't recommend the THST enough than I already have done. I am looking forward to my new life and opportunities that this has given me.

June 16, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

The hospital and care is 10/10 very…

The hospital and care is 10/10 very helpful friendly staff. Would definitely recommend they look after you so well. Thank you 😊

June 15, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

I made a decision to have a gastric…

I made a decision to have a gastric sleeve done on June 2023 after 14 months of research. Too say that I made by the absolutely best decision by choosing the health store turkey is an understatement. From the moment I arrived at the airport and until the minute I arrived back to the airport for travelling home the staff & the care & the surgeon was the absolute best I have ever seen in my life. They all couldn't be nicer & they all couldn't of done enough for you. I work in a hospital setting in the UK and my goodness this difference is unreal. The health store turkey and all its staff have won my heart ❤️. Thank you too each and everyone of you guys from the bottom of my heart use are definitely something special and worth your weight in gold. ❤️💙

June 13, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

The best there is

Can honestly not say anything negative about THST everyone was fantastic well organised and very caring explained exactly what was happening and answered all my questions would recommend 1000% they are the best in the business

June 11, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Escorted trips with Jackie Drummond are the way to go 5 stars

I am just home from sleeve surgery at the Health Store Turkey. My absolutely amazing rep Jackie Drummond explained everything from the outset. Was always available both before and after surgery and during my hospital stay. The hospital is fantastic as are the staff all your needs are met and I couldn't be happier. Would highly recommend. I went on an escorted trip with Jackie and it made the experience a whole lot better I really don't think I would be feeling the way I am now if I had have went alone. If you are thinking of it give her a message you definitely won't regret it.

June 13, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

I had the gastric sleeve with Jackie…

I had the gastric sleeve with Jackie Drummond Belfast consultant and the care I have from booking to coming home was amazing Jackie is with u every step of the way and is a great comfort

June 14, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Fantastic service

I have been thinking about having a gastric sleeve procedure for 2 years now but was worried about going abroad. I found out about the THST from the wonderful Belfast consultant Jackie Drummond. She eased all my fears about how good The Health StoreTurkey was, and I have to say she did not exaggerate about the care you received. The place was spotless and the staff fantastic . But I can not thank Jackie Drummond enough who went above and beyond to help us along this journey. Jackie, you are amazing, and I couldn't have done this without you. Thank you for helping change my life!

June 14, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Oscar winning services

If there were more stars to award, I would give THST the highest beyond 5. Jackie Drummond has been absolutely amazing from the very beginning to date. The duration of the whole experience with Jackie and team was made lighter because they were always there to support and give a comforting word. Jackie was always empowering our group along the way. Thank you so very much Jackie, Ive appreciated the time you've given to me and will never forget your kindness. The team are warm and welcoming. THST deserves an Oscar and Grammy equivilents for their services definitely unbeatable. I will certainly return because its paramount for the patient experience in all they do. The absolute duty of care demonstrated by Huseyin Eken was one I've never ever experienced. He checked in everyday with a professional, yet charismatic bed side manner even leaving time for me to ask questions. What also made it for me was meeting Nihal, she took time out to check in too. I'm so impressed beyond words. Im planning to return. Thank you, thank you thank you all. If you are thinking of surgery this is the place to be! Just take that step x

June 13, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Knowledgeable and Approachable

Good communication, staff knowledgeable, and approachable.
Hospital care very good. The only minus is the lack of a proper bed for my companion. I would recommend Health Store Turkey to anyone.

May 29, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

This is a company you can trust

This is a company you can trust! The patient care I received from Dr Hüseyin and his team was 1st class. I had the Gastric Sleeve on 25/03/2023, the surgery and everything else went well. 4 days later I’m back home in the UK, resting and feeling excited for my future. So pleased I went with THST. I would definitely recommend!

May 25, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Had a gastric sleeve with the health…

Had a gastric sleeve with the health story Turkey and cannot fault my care at all if I could give more then 5 stars I would

May 19, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

From first point of contact to…

From first point of contact to treatment now complete I was extremely impressed with the process, information, treatment and staff. Nothing was too much trouble and the overall service was wonderful. They looked after me at every step of the way and really showed they cared.

May 16, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

From me a clear yes.

From my first contact with the company, until now, when my treatment is completed, I've had only positive experiences.
I've never felt left on my own or had the feeling of unprofessonalism.
My trust and expectations were not disappointed.
With best wishes from Duesseldorf.

May 10, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Best decision I made this year

The health store Turkey have been professional, consistent and transparent with my care needs throughout. From booking I have been able to ask questions, kept updated as to my treatment and have have had a thorough health assessment before my treatment. The language barrier had never been an issue as booking coordinators were always on site and so I had the opportunity to ask questions and understand my treatment at every stage. I particularly liked that every stage of my treatment was recorded on my WhatsApp group so this could be kept for my records or sent to family who could not attend with me in Turkey. I had complete peace of mind from start to end. I definitely made the right choice and would 100% recommend anyone thinking of making a booking.

May 9, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Getting a new hip in a different country…

From getting off the plane in Izmir to being taken to our hotel for recuperation, the whole experience was one of undivided attention and care. The surgeon saw me every day at, or before 9am. Meds were given on time and we were checked upon in our room frequently.

May 8, 2023
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

An amazing experience

From the moment I arrived in Izmir I was given the best care by The Health Store Turkey.

Dr Sevtap did an amazing job giving me a smile makeover and I was guided through the whole procedure seamlessly.

The facilities are first class, the staff are friendly helpful and just downright amazing. I recommend THST 100%

October 25, 2022
Unprompted review
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Reply from The Health Store Turkey

Thank you so much for your kind words, they are really appreciated and it was great to support you on your journey 💙💚

Rated 5 out of 5 stars

Best hospital and staff you can meet

I got my gastric sleeve done in April 2023. I was in touch Salih who was my rep. Salih was so kind and patient, he reassured me all throught the way.The care from the staff in the hospital was so amazing ( it would be too long to name them all). Dr Hüseyin, what can i say? Simply amazing doctor, he was so nice, really patient, and he change my life for the better. I would highly recommend the Health Store Turkey and be sure that you are in safe hands.

April 12, 2023
Unprompted review
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Reply from The Health Store Turkey

Hi Gwen,

Thank you so much for your kind and thoughtful review! We’re thrilled to hear that you felt supported every step of the way and that our team was able to make your experience as smooth and reassuring as possible. Knowing that you felt safe, well cared for, and that your journey has had such a positive impact truly means everything to us.

We’re grateful you chose The Health Store Turkey and would be honoured to welcome you back anytime.

Wishing you continued health and happiness,
The Health Store Turkey Team

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