Nice range of quality products, well-designed online shop and pleasant in-store experience. The HIP store is one of my go-to suppliers for Beams+ (mainly Oxford shirts), Universal works (variation... See more
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I ordered few products and I had to follow up twice to get an update on the order. And after when I get confirmation that they are ready to collect the store was permanently closed.I then raised reque... See more
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Sad to see hip go. Always amazing a Leeds institution 💗
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HIP Leeds is just the best store - with the flair of many fine brands exceptional service (not pushy but there when you need it) … I travel to Leeds frequently from N Ireland and try to visit and shop... See more
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Company details
About HIP - Leeds
Written by the company
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About Us
We were founded in Leeds in 1987 and have been at the heart of the UK's contemporary fashion scene ever since. HIP is built on curation - we introduce our audience to style profiles, craftsmanship, and the unique storytelling that underpins our roster of brands from around the world. Alongside our online presence, covering heritage, streetwear, contemporary and technical brands, we have two stores: one in Leeds city centre and the other in Manchester's Northern Quarter.
Contact UsContact info
49-51 Vicar Lane, LS1 6DS, Leeds, United Kingdom
- 0113 245 0652
4.2
Great
44 reviews
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If I could put 0 stars on I would
If I could put 0 stars on I would. I bought a Samsoe coat and whilst in its 2 year guarantee period returned it to the Leeds store because a snap fastener had failed. Initially, they were really helpful and said they would refund me but I then got a computer says no response because their system wouldn't allow them to process the refund. And they have apparently stopped dealing with Samsoe.
I spent over an hour at the store and spent £165 on the coat.
I'll never shop there again!
October 6, 2025
Unprompted review
Reply from HIP - Leeds
Hi Ali Ullah,
Thank you for taking the time to leave a review.
I am sorry to hear that our level of service has not met your expectations on this occasion.
If you would like to discuss this further please contact us at https://www.thehipstore.co.uk/customer-service/contact/ so we can assist you with this further.
Regards,
Faiza,
Hip Store Online Reviews Team.
Great service very fast delivery of me…
Great service very fast delivery of me New Balance made in UK
December 5, 2025
My online order arrived with the totally wrong thing inside
My online order arrived with the totally wrong thing in after forty five minutes on phone I still was no further now returned wrong item and still waiting for my refund feel seeing as it wasn’t my fault I should be Able to get a replacement stright away not wait for refund and start again very disappointed
December 9, 2025
Reply from HIP - Leeds
Hi Joanne,
Thank you for taking the time to leave a review.
I am sorry to hear that there are issues with your order.
I can see that the issue has already been resolved by Customer Care. If you need further support, please call our customer care phone line at 0161 393 7057.
We hope that you continue to shop with us.
Regards,
Faiza,
Hip Store Online Review Team
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