The Kind Pen Reviews 89

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often highlighting specific items like the Bullet 2.0 vaporizer for its discretion and ease of use. Many appreciate the company's commitment to standing behind their products, frequently mentioning the lifetime warranty and excellent customer service. However, some customers also noted issues with certain products, such as units getting warm to the touch or having short battery life. A few other people also felt that charging could be problematic, with some pens not fitting chargers or lacking clear charging indicators. There were also isolated reports of defective products and slow customer support responses.

What people talk about most

Product

Users describe positive interactions with the product, often praising the quality, durability, and ease of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of devices, noting they are... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the stellar customer service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

New user of The Kind Pen, and I must say I'm rather impressed. Started out with the HerbFlow as an entry point and so far the experience has been great. The unit is solidly built and heats quickly. Th... See more

Rated 5 out of 5 stars

I've been a customer for a while now, and I'm consistently impressed with the **quality of their products**. Everything I've bought from this company has been top-notch and built to last. It's rare to... See more

Rated 5 out of 5 stars

I've been doing business with these guys for about 2yrs now and they are one of the best vape stores online. They got a great lifetime warranty on there products. Easy to replace one without the fuss... See more

Rated 5 out of 5 stars

I’ve been a Kind Pen customer for several years and keep coming back because of the great products and outstanding service whenever I’ve needed. I have not bought a pen/battery from anyone else since... See more


Company details

  1. Vaporizer Store

Written by the company

New Jersey-based The Kind Pen has quickly become one of the most trusted brand names in the industry. The Kind Pen vaporizers are an effective delivery system that offers a healthy and affordable alternative to crude resin-filled pipes and bongs. The Kind Pen offers the perfect balance of potency and discreet portability for consumers. With five clicks and a deep breath, The Kind Pen is letting people taste the world in a wonderful new way.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

89 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Dry Herb Vaporizers

I enjoy really good sativa flower top, and I own a number of vaporizers. I have all three of these best selling vaporizers. I started with Deezy, which works great, it is not extremely expensive and delivers a Big Hit. I used it for a long time, until I dropped it and broke the glass pipe shaft.

After, that experience I purchased my first of two TRU VA Minis 2.0, nothing to break and a great device to keep in your pocket. It keeps a charge for a long time and holds plenty of Fuel. Great for a quick toke anywhere and anytime.

I purchased my first of two OG Jams which, is perfect for your desktop. It is always ready with its charging base and delivers big hits. I like the digital readout, so I am certain to only hit when it is up to temp.

I do not believe you can go wrong with any of these products. It's the real deal, so pick one up and keep it close you will be smiling ear to ear in no time.

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Best products on the market!

This company makes or sells some of the best products in the marketplace. I don’t even bother wasting my time and money buying from other websites because this one truly has the best products out there at a reasonable price. They will often mail out percentages off such as 25% or maybe even 40% off of their products. You just can’t beat that price with an awesome product. You just can’t.
Also, they give a lifetime guarantee on all of their products. I don’t think anybody else in this business does that. Some companies don’t even give you a guarantee at all. You have to pay for shipping, but they will either fix or replace your product. You just can’t beat that anywhere in this business.
And their newsletters are the best. I mean absolutely the best because they’re funny and often times have some great stories in them. So be sure to sign up for their newsletters.
I have been a customer of this company for years. At first, I would buy some products from some other companies, but I gave that up years ago. I love and trust this company and their employees, and I truly believe that you can too.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

You can't go wrong with a Kind Pen!

I luv my Pure Kind pen best because of no buttons to press in my purse or pocket. I also love the efficiency of my other KIND pens as well. They work as stated and are small and discreet. Ordering is easy and ship speed amazing. Plus the Lifetime Guarantee...you can't go wrong with a Kind Pen!

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Breezy and Deezy!

I bought the Breezy for the vape carts and the Deezy for the flower. Both have held up very well and I am impressed with how long they both hold a charge.
5*****

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

KindPen is FIRE

These guys are the best when it comes to online retailers! Super fast shipping with the GAGS and OG JAMZ I purchased and couldn't of been more satisfied and elated to boot! If you haven't checked out the KindPen yet, you're missing out. Too notch people for sure!

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Give Me a Kind Pen or Give Me Death

The Kind Pen has improved on their devices over the years and give great discounts at times. Plus it's a killer warranty for all of its products. Some products never needed improvement in the first place.

August 6, 2024
Unprompted review
Rated 4 out of 5 stars

Troubles in vape city

Hello, I’ve been using your vapers for years now and although I enjoy the experience of upgrading my devices it seems like the older versions have a longer life span than the newer truva minis
Or OG Jams. My second truva mini (first got confiscated at a concert) got jammed at the power port so I can’t charge it anymore. My first OG Jams had a faulty temperature control that wouldn’t set. You did replace it with one that cost me almost as much because I live in Mexico and well, it was pricey to get it here. Anyway your lifetime warranty is an overstatement since the rubber part that holds the screen dissolves and doesn’t hold the screen in place, this happened on both my OGs. Also while cleaning, the interior glass tube broke, so much for that one it’s completely useless. I would suggest you provide replacements for the rubber piece and the inner glass tube. Also claiming it’s a lifetime guarantee is misleading and false. Other than that I think your products are worth a try…wondering if they’re worth the price. I appreciate your interest in customer’s experience and send you my regards. Sincerely, a loyal customer ❤️

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

You will not be disappointed!

I discovered this company a few years back when I was looking for a battery for carts. I ordered the Twist 510 Thread Battery in purple and it's one of the best purchases I've ever made. The quality is amazing and the price is just as amazing. I will forever use The Kind Pen for any of my vaporizing needs.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is amazing beyond expectations

The customer service is amazing beyond expectations! If you have any problems, you will be helped quickly and thoroughly. Don't let short responses worry you, they are quick and to the point in understanding your problem and are committed to ensuring you are taken care of, period. I am more than pleasantly surprised with the team here, and will be a loyal customer for life. Thank you Kind Pen!

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Best guarantee and quality products

No question Guarantee is awesome. I love my Kindglass 24" bent neck glass bong (also guaranteed for breakage). I bought 3 and gave 2 to good friends for Christmas. The Lobi is the hardest hitting concentrate pen I have tried. Little bubbler mouthpiece cools vape well. Huge clouds! I still use my The Dream concentrate pen. It still hits hard with new ovens. Really like TKC as well.

August 12, 2024
Unprompted review
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Reply from The Kind Pen

Thank you for your support!

Rated 5 out of 5 stars

I have several Kind products from dry…

I have several Kind products from dry herb vapoizers, oil vapes and a battery. While there have been some small problems with some of these devices, the customer service has been great! The "replacement" cost on their warranty, which is listed as shipping, has gone up considerably from the begining. I will still continue to watch and try new products that suit my needs and hope I don't need to use the warranty!

September 5, 2023
Unprompted review
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Reply from The Kind Pen

Thank you for your support.

Rated 5 out of 5 stars

Words from a sr citizen fan

I love your vapes especially the Mist. I bought it for myself then for my nephew then for my BFF. I’ve bought several Kind Vapes, I guess I’m becoming a collector of vapes.

August 12, 2024
Unprompted review
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Reply from The Kind Pen

Thank you for your support.

Rated 4 out of 5 stars

I have purchased a few things from kind…

I have purchased a few things from kind pen. All products work well. I had an issue with receiving the wrong product but after 2 attempts, which was a little frustrating, they actually made it right and I am satisfied with the results. I plan on being a customer for a long time.

August 12, 2023
Unprompted review
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Reply from The Kind Pen

Thank you for your support.

Rated 5 out of 5 stars

Look No Further!!

I’ve been a ‘The Kind Pen’ customer and follower for about 6 years!
I’ve had the V2 original design, slim wax and of course the EZ pipe!
You make great products with great warranties!
I’ve always bought from the website or the app to replace any part I wanted! Always great products that I keep away from my “vape destroyer” 🫡
The email list is great!


January 18, 2024
Unprompted review
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Reply from The Kind Pen

Thank you for your support.

Rated 4 out of 5 stars

I have the OG Jams dry herb vape

I have the OG Jams dry herb vape. First one I got stopped turning off or on within 3 weeks of delivery. It took a bit longer with communicating than I would have liked, but in the end they sent a replacement for free, and I didn't need to return. The fact they stand by with their lifetime warranty is a strong selling point.

March 18, 2024
Unprompted review
The Kind Pen logo

Reply from The Kind Pen

Thank you for your support.

Rated 5 out of 5 stars

Brezzy and Dezzy

I own 2 Brezzy's. Great battery life. Brought them to a two day festival and did not need to charge either. They don't burn the carts. Temp settings for juice or oil. Dropped them multiple times and no issues.

Also own 2 Dezzy's. Awesome dry vape. Huge chamber, easy to clean, love the temp settings and also great battery life.

August 11, 2024
Unprompted review
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Reply from The Kind Pen

Thank you for your support.

Rated 5 out of 5 stars

Great product

Great product, reliable, and comes with a lifetime warranty.

July 18, 2024
Unprompted review
The Kind Pen logo

Reply from The Kind Pen

Thank you for your support.

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