The Kind Pen Reviews 89

I have loved the flower vape....I feel cleaner, my lungs feel cleaner, too. I just use it so much that I am going to have to replace it, soon. It isn't holding a charge as well as it did nine months ago when we purchased them...but, they are HEAVILY used, so I am not surprised or disappointed. Will purchase from The Kind Pen again, no hesitation!

I own a bunch of their products. I like having each ready to hit with a different cart in each depending on what I want. I’ve bought five mists (two I gave as gifts) and haven’t had any problems with them. The mist 2.0 is quite different to use but has such an array of temp settings you can really dial in your cart. I have an OG Jams that’s nice to sit back and hit when you want to be discreet. Actually bought two and gave one as a gift. I’ve always gotten a response when I’ve emailed customer support and always had my questions answered.

Best product ever! Easy to use holds a charge and great color selection to choose from.

The website is easy to order from, shipping time is reasonable and company provides plenty of information to make an informed decision. I am a repeat buyer and can verify they stand behind the warranty.

I've been ordering vape devices from TKP for a few years now. Have the Truva, Deezy, and OG Jams for dry flower. Have the Mist and Covert for oil. Also have the Steamroller for old school flower smoken'. Love them all! Quality made. Modern tech. Plus, you cannot beat the Lifetime Warranty Program. Replaced a couple devices just due to wear and tear. Paid $10 shipping and replacement was free and in my hands in a matter of days. Recently ordered the Chillum and Covert 2.0. Unfortunately, the Covert 2.0 is on backorder. Placed the order a month ago now and still haven't received. Customer service has been responsive to my inquiries about the order but only to say they hope to receive the shipment soon. Would 10/10 recommend. I read some of the negative reviews and it seems that some of the issues are user error or certain types of individuals that are "Karen" types. Keep doing what you do TKP!

I've been reading the reviews, and I just have to wonder if these people are ordering from the same place I have been! The Kind Pen is the ONLY place I'll buy my vapes from! I've gotten the Covert, Covert 2.0, Slim Oil Wax Pen, Jiggy, Weezy, OG Jams, several of the EZ Pipes, and, my latest, the Glass Steam Roller. I'm planning on getting some more glass pieces, as well as whatever new pieces they come out with! Their products, lifetime warranties, and customer service have been TOP quality and very responsive! I've been a customer for over 3 years, and have never had a problem returning a device with their lifetime warranty! I've only had to return 2 devices out of all the devices I've purchased from them, because of the fine quality. One of the returns was from me breaking it, (which they still cover) and one device was defective. I wrote one email, and received a prompt reply. Of course they like you to send them a video of what's happening with it! Number one, they need to see what's going wrong, and number two, can you imagine how many people might try to rip them off? They don't usually require you to return the device, so any jerk could say their device was broken, get a new one, and give it to a friend, or something! And, of course they have you pay for the shipping of the new device! Have you seen the prices of shipping? They are a small company, not a rich corporation! I can't believe some of the ridiculous complaining about some of this stuff! I absolutely LOVE this company, and the people who work for them! Furthermore, I wish I could give them 10 stars!

These folks offer a great assortment of quality products and back it up with top notch customer service!

I currently am pleased to own the OG, and the Mist vapes.....my dizzy just fell in a cup of juice and couldn't recover 😔 however,I would like to commend the people at Kind for their awesome products and killer THC selection too! Great products, kinda difficult navigating their warranty and verification site.....I log in and find all my devices aren't listed anymore and it's just kinda hectic, but otherwise Kind is definitely recommended

I have used the mist version and it was easy to use like the size and the different settings I got the 2.0 version just doesn’t work as well seems to not give you anything on your first draw and you have to wait Other then that I have enjoyed using also like the key fob version

In my experience, Kind Pen products are terrific! The ordering process is very easy, and if you ever need customer service they are very responsive and very helpful. You are doing yourself a disservice if you ignore this website - bravo to The Kind Pen!
Larry R.

OG Jams and my breezy have been very reliable. So far I haven't encountered any issues, I've recommended Kind pen to everyone so far.

Im an old guy, new to the vape world. The products were easy to use and fit inconspiculously in any pocket. And the free replacement guarantee is great. The never asked questions and replaced my lost mist immediately. The Kind Pen is absolutely my go to.

I’ve always enjoyed Kind Pen products but their customer service is where they really shine. I’ve put more of their products through the washing machine than I’d care to count and every time they replace it, no questions asked. I’ve started buying them for all my friends because I feel bad getting so many replacements for free…
By now I’ve tried quite a few of their vaporizers and they’ve all be stellar!

I've bought so many kind pen products! I'm still slowly adding to my collection, there prices are fair, shipping is quite fast, even expedited, and any technical issues I have had from any product, has turned out to be user error and with some adjustments and less tightly threaded pieces everything works fantastic. I highly recommend the gagz or jamz, both pack-a-punch.

To date, I have purchased 5 items from The Kind Pen. We love The Breezy and actually bought 4 and still own 3. Not paying attention to their lifetime warranty or registering my devices were the only mistake I've made so far! I just filed my first claim for one of my Breezy's. Here's hoping the warranty process is just as easy. The only complaint I've had is usually the shipping eta has changed at least once, with every purchase. It's only a problem when you're too excited to wait.

I absolutely love my OG JAMS flower vaporizer. I first bought the Deezy but eventually upgraded to the OG JAMS. I absolutely love everything Kind Pen. I have never had any issues or questions that they didn't help with. Customer service is great as well.

Over the years I've purchased The Mist and The Kind Key vape pens. Once, one had a leak. I still used it for months, then opted to use the warranty to get a replacement. Sure, you spend like $10 for a replacement. I think they are great. Minus one leaky pen? The product quality was great and the customer service was always fast and friendly. I've been a customer for years and people still compliment my pens years later. I really dig that they are low profile and easy to stash in my purse without overheating. I recommend The Kind Pen company to anyone that asks me. Totally worth it. I'm grateful for the experience and the products I've purchased.
SuLee

I got a Lobi on 420 and it isn’t working.
I posted a question and got a thanks for your question but no answer.
Sent a message to support and got two replies from Brianna C asking questions that I replied to. No more replies or support or help.
Sent a URGENT message Friday like it said to do and got a thanks for your message we’ll get back to you. Nobody has replied.

Is kind that busy they can’t reply or help?

Not happy

It's a shame I can't give it zero stars because I would. This company sucks that's all I can say about it. Their devices are cheap and flimsy and tear up within a couple of the company stand behind their awesome lifetime warranty because they charge you $30 shipping every time you get a new device replaced. I bought my first device 3 years ago and I have had it replaced five times now that's ridiculous. The last device I got replaced was defective when I got it and they refused to replace it. It completely gave out within 3 months after I got it and I said that's it I will never have another one this company sucks and they can bite my butt.

I bought the lobi device for my wax and the temperature settings are a joke. The temperature range is melt wax, or burn your hand, and I left a review on the website but it was removed. I can't return it because I used the device, buyer beware!

Was contacted after complaining on Instagram, they stopped responding after the replacement lobi device was sent out.

As of April 25th 2024 the company is requesting a video of me loading the atomizer, in other words I'm not intelligent enough to load a vape device. #BuyerBeware