The Learning Station Reviews 756

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Certification is quick, however not getting Cards traffic marshal /Fire marshal. not perfect navigations to apply for Fire marshal card . not customer support, i asked 3-4 times for cards but same... See more

Rated 5 out of 5 stars

Once again an informative course. Easy to work through at own pace. An advantage is that you can stop when you want to and continue when it is convenient. The software remembers your progress. I... See more

Rated 5 out of 5 stars

Had a really good Assessor in Lezlee who always responded to me on time and provided tailored guidance to my questions. Fortunately, Lezlee understood the angles I was coming from with my questions an... See more

Rated 5 out of 5 stars

Excellent support and guidance. I just completed my level 2 certificate 2 month ago. My workplace accepted city and guilds level 2 Early year practitioner. Now I can work in Ratios like I am a... See more

4.2

Great

TrustScore 4 out of 5

756 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a really good Assessor in Lezlee…

Had a really good Assessor in Lezlee who always responded to me on time and provided tailored guidance to my questions. Fortunately, Lezlee understood the angles I was coming from with my questions and would come back with responses that enabled me focus on the question, as I can tend to go off point some times. She was also happy to take and reply my calls at her earliest convenience. Really enjoyed having that back up and she was very patient with my work as I had a busy schedule until completion. Thanks Lezlee

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

You won’t get cancellations, careful

Want to cancel? They’ll be no second thoughts with this company as they’ll either make you wait 31 days+ and hope you’ll give up or when you tell them you’ll charge-back they get the department to respond immediately and say you won’t get a refund due to accessing their platform, which could literally mean anything, such as just logging into the website.

Initially, I wanted to take their Maths L2 exam from the awarding body (Highfield) which they don’t specify anything about prior buying, like needing a webcam and microphone, phone and a clear space with no other people in. My advice to others would be to only take the online exams from TheLearningStation if you can follow what I said above and you are confident with it.

February 14, 2024
Unprompted review
The Learning Station logo

Reply from The Learning Station

Hi Oliver,

We are sorry you feel disappointed. As our terms and conditions state, once you log in to the platform, you revoke your right to a refund. As a business, we are charged for having users enrolled on our platform, and once the user logs in, this uses up a credit. This is why we ask for the terms and conditions to be agreed upon before you can continue your purchase.

We have checked your activity logs and can see access to the learning material and practice tests, proving that you have accessed and used our services. We do also mention on the FAQs section of the product page on our website for the Functional Skills Level 2 Maths exam that you will need a webcam, microphone and an empty room for you to use as this is how online exams are usually conducted so that the awarding body can verify that the candidate is not cheating. You would have access to this before purchasing.

If there's anything we can help you with regarding continuing and booking your exams, please contact our customer support team at courses@thelearningstation.co.uk.

Regards
The Learning Station team

Rated 5 out of 5 stars

Excellent platform

Excellent platform, was able to complete 3 courses including CSCS Green card, Fire Marshall and Traffic Marshall. Would highly recommend to anyone looking to get these done.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Assessor!

I was very lucky to have Lezlee Merritt as my assessor, she was a total STAR! I really struggled to get started, she was persistent, encouraging and supporting me, without this I don't think I would ever have started never mind completed the diploma. She was always positive, reassuring, and offered excellent advice when I was feeling stuck. She gave feedback in a timely manner, and was creative in finding ways for me to evidence the work that I do. I can't thank her enough...a STAR!

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

I really enjoyed the online course.

I really enjoyed the online course.
I it was well planned and layed out, easy for me to follow. I actually think I have learned a lot from this class. this was my first online class. I am looking forward to taking more online classes. and I liked being able to access info anytime of the day.

THANK YOU So much THE LEARNING STATION.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

I had a very excellent experience with…

I had a very excellent experience with the learning station I was urgently in need of my ticket and they provided the best service for me to be able to achieve it. I’m back in work and over the moon. Thank you to everyone at the learning curve with the best customer service! I will be using you guys again.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

They got me back into work

I found doing the course through this company to be a overall pleasant experience. They were knowledgeable, understanding and patient with me and my classmates. The end result was getting myself a job and getting back on my feet with a decent income thanks to it.

October 2, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look