The Loaded Tea Shop Reviews 308

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and delicious flavors, often highlighting the variety available and the clean energy it provides without unwanted side effects. Many people appreciate the ease of ordering and the quick shipping, making the overall purchasing experience very positive. The customer service is frequently described as outstanding, with many consumers noting the prompt and friendly responses to inquiries and issues. Reviewers often mention how quickly their concerns, such as incorrect orders or shipping problems, were resolved, showcasing the company's commitment to customer satisfaction.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the delicious and varied flavors, noting... See more

Order

Users describe positive interactions with order. Many consumers highlight the ease of ordering and fast... See more

Quality

Customers had positive experiences with quality, consistently praising the delicious taste and clean... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Many praise the prompt, helpful, and... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for your persistence with this great product. It has done more than just replace my 24/7 coffee to stay awake. It has improved my daily routine and productivity. No crash, no upset stomach,... See more

Rated 5 out of 5 stars

I incorrectly thought I did not receive what I ordered. They immediately reached out to rectify the problem (though the problem was me). They are very responsive from the moment you place your order... See more

Rated 5 out of 5 stars

These drink packets taste fabulous and it's so fun to try the different flavors to find your favorites. They are easy to carry to mix with your water anywhere and definitely make staying hydrated easi... See more

Rated 5 out of 5 stars

Being a k3/prek teacher having that extra boost of energy is a must need! But who wants tons of sugar, jitters ,and the god awful crash from energy drinks? Loaded teas give me the sustainable energy t... See more


4.8

Excellent

TrustScore 5 out of 5

308 reviews

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Replied to 62% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Best Flavor drinks EVER!

I saw the loaded tea add and being that I am a diabetic and there was no sugar no carbs etc. I thought let me try it. It doesn’t taste like tea but has the best flavor. I put ice water and the packet the whole packet was strong but I enjoyed it so much. You don’t have to put the whole packet. I would buy these again. This was the best I ever had.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service was top notch

Customer Service was top notch, they responded very quickly and they were very helpful. There was a hiccup with my order but we got it all sorted out.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

This company is awesome.I made the…

This company is awesome.I made the mistake of thinking I did not get my entire delivery.They answered me almost immediately.Their answer fix the situation which they're wasn't one I just didn't see everything and everything in this package so far tastes amazing.I will definitely be ordering more.And everybody should try this stuff

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

I messed up my address

I messed up my address, reached out to them and they took care of the issue right away. They made sure to stay in contact with me through the whole thing, so I knew what was going on at all times. Customer service is amazing!!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

They have the most amazing guilt free…

They have the most amazing guilt free drinks I have ever tried.
Ordering is super easy and delivery is quick.
price is amazing since one packet will last all day long and better then any energy drink I have bought.
Customer service is always there to fix any issue you may have. I am 100% a happy customer.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

I kept seeing the loaded tea come…

I kept seeing the loaded tea come across my social media and decided I would give it a try. I was drinking energy drinks and they were just leaving me with a racing heart followed by a need for a nap. The first day I tried a tea I did not have that crash feeling and brain fog. They also have great customer service as I put in my adress wrong and they changed it for me without having to cancel my order order and start over! I am thankful a healthy choice of energy that isnt loaded with food dyes and things that are not good for you.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

I love these drinks

I love these drinks. No jitters. Only clean energy. One packet lasts all day. I just keep adding water and the flavor remains. No bitter aftertaste. Highly recommend.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

This company goes above and beyond in…

This company goes above and beyond in customer service. There was an issue with my delivery and they did not hesitate to make it right. For that alone I will become a repeat customer. I've had a chance to taste two different flavors which brought me back to childhood memories drinking kool-aid on a hot summer day. I can't wait to try more flavors and share the goodness with family and friends. If you've been hesitant, make the purchase! It's worth it.

-a satisfied customer 😋

April 28, 2026
Unprompted review
Rated 4 out of 5 stars

This is one of the best customer…

This is one of the best customer service experiences I have ever had!

While I was very excited to try your wonderful sounding flavors, I personally cannot tolerate the "non-sugar" taste and after taste. I did try the two free ones, diluting them substantially, but it's still to strong for me.

I sent an email this morning to return the rest and get a refund. I had no problem getting it taken care of, customer service was so friendly and accommodating!

Wonderful company!!!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

When I order my items, I didn’t get a screen shot of order #. This was Wednesday when I placed order. On Monday someone asked if I received my loaded tea, I was like oh , not yet. I panicked couldn’t find my receipt, my account didn’t have any previous orders. I sent a private message they responded almost immediately. They told me what to do and who to email. Immediately after sending a detailed email, I was told it was out for delivery. I was so excited, but even more so after my first loaded tea. They are delicious and I am hooked.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Loaded Teas are a game changer!

The teas are amazing! They have really made a difference in our household. We ditched the energy drinks! I made an order that got lost in shipping. Their customer service responded immediately and shipped a replacement the very next day! Definitely a 10 out of 10, HIGHLY RECOMMEND!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical about this tea but…

I was skeptical about this tea but decided to order it anyway. It is fabulous! Great flavors, great taste, mixes well no residue. Don’t wait to try this! You won’t be disappointed.
Also I had a question for the loaded tea team and they responded within hours. Fantastic customer care! Thank you for a great product!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery of orders is great

Delivery of orders is great. I have completely given up drinking any and all sodas.Giving up my diet sodas is a major change for me. I have not found a flavor I do not like and I am feeling great. Thank you so much

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

The Loaded Tea Shop Loads up my Tastebuds

I found your shop by accident on my Shop app… I have seen other tea shops but for some reason, your shop caught my eye… after reading your tea ingredients, I will definitely stay with you. Not only for the flavor(s) & delivery quickness but no other teas that I have seen have so many vitamins like yours. Thank you so much for your goodness & continued delicious products 😊🤩 along with the really quick delivery.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

I love their teas!

I love their teas! So many great flavors to choose from and fast shipping! I have ordered numerous times from them and have been highly satisfied. I had one small issue with an order and they corrected it immediately. Their customer service was fantastic. I can't say enough good things about them!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I received my order today and tried the…

I received my order today and tried the Lex Hex and it was absolutely amazing! No aftertaste. I can’t wait till tomorrow to try another. I will be ordering again!

Also excellent customer service.

April 27, 2026
Unprompted review

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