The Loaded Tea Shop Reviews 308

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and delicious flavors, often highlighting the variety available and the clean energy it provides without unwanted side effects. Many people appreciate the ease of ordering and the quick shipping, making the overall purchasing experience very positive. The customer service is frequently described as outstanding, with many consumers noting the prompt and friendly responses to inquiries and issues. Reviewers often mention how quickly their concerns, such as incorrect orders or shipping problems, were resolved, showcasing the company's commitment to customer satisfaction.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the delicious and varied flavors, noting... See more

Order

Users describe positive interactions with order. Many consumers highlight the ease of ordering and fast... See more

Quality

Customers had positive experiences with quality, consistently praising the delicious taste and clean... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Many praise the prompt, helpful, and... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for your persistence with this great product. It has done more than just replace my 24/7 coffee to stay awake. It has improved my daily routine and productivity. No crash, no upset stomach,... See more

Rated 5 out of 5 stars

I incorrectly thought I did not receive what I ordered. They immediately reached out to rectify the problem (though the problem was me). They are very responsive from the moment you place your order... See more

Rated 5 out of 5 stars

These drink packets taste fabulous and it's so fun to try the different flavors to find your favorites. They are easy to carry to mix with your water anywhere and definitely make staying hydrated easi... See more

Rated 5 out of 5 stars

Being a k3/prek teacher having that extra boost of energy is a must need! But who wants tons of sugar, jitters ,and the god awful crash from energy drinks? Loaded teas give me the sustainable energy t... See more


4.8

Excellent

TrustScore 5 out of 5

308 reviews

5-star
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1-star

Replied to 62% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I've only tried one flavor (mermaid)…

I've only tried one flavor (mermaid) and it was amazing. I did have an issue, and contacted customer service. I'd say more a me issue then a Loaded Tea Shop issue, and they were caring and wonderful and didn't blow me off. I would 100% recommend this company for their personal help as well as the taste of their tea (or at least the one I can say I tasted)

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

This Tea is Awesome!!!

The Tea is phenomenal....I'm drinking Candy Crush now and love it! The company is quick to answer any questions you may have...I am truly delighted....Try em... you won't be sorry!!!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Staying hydrated while on a chemo pill

I am currently on a chemo pill and my doctor told me how important it is to stay hydrated. That’s why I ordered The Loaded Tea. It definitely helps me keep hydrated 😊. I am so grateful I ordered. Customer for life. Luv all the flavors so far. Thanks for a great product!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

​I had a fantastic experience with the customer service team recently. I reached out regarding an issue I was having, and I was honestly blown away by how efficient and professional they were.
​They resolved my issue completely on the first contact, which is so rare these days. It’s clear this company values their customers' time. Highly recommended!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Natural Energy, Natural Flavor!

The natural ingredients, the variety of flavors, and the wonderful customer service are why I continue to order from The Loaded Tea Shop! I’ve tried other tea brands but none compare. I highly recommend giving them a try! :)

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I placed my first order today and had great customer service!

I placed my first order today and forgot to enter the code at checkout for my two free teas. I emailed customer service, and they responded almost immediately to let me know they had added them to my order. I couldn’t have asked for quicker or better customer service. It was such an easy and positive experience, and now I can’t wait for my teas to arrive and give them a try. They all look so good!

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Loaded tea is everything promised

Loaded tea is everything promised. I love, love, love the flavors. I have a few favorites. Have been buying for a while and testing, and now purchasing my favorites. I’ve been getting my orders in a three day turn around, but I don’t plan on running out. The teas have all clean ingredients. I am about to stop drinking my black tea, for loaded tea. When my black tea is gone, no more. I don’t feel like you can go wrong with a purchase from this company.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot give this place enough stars

I cannot give this place enough stars! They have the best loaded teas and the absolute BEST Customer service! My order was taking longer than what I thought was normal and they responded back so quickly and had a new order ready to go within minutes thankfully it got delivered in that time and I didnt need the new order but they were there to help no questions asked! I have never had such good service and did I mention how good these loaded tea flavors are?! Will absolutely buy so many more times! Thank you all so much for being the best!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely LOVE every flavor of loaded…

Absolutely LOVE every flavor of loaded tea I've tried (11 so far). Their customer service is top notch and communicate very swiftly. Orders came on time to Hawaii within 4-5 days.
Thank you so much for an amazing tea with all the health benefits included.
Love,
Danielle
Kaneohe, Hawaii

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Loaded With Flavor

Have ordered a few times and tried various flavors. Shipments are quick, which makes me happy. Addicted. But, that is a good thing because am getting a refreshing no calorie drink that is more than just a drink. It has vitamins included. Cherry Bomb is my very fave flavor. Definitely ordering, again….and again.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

The Loaded Teas are simply scrumptious…

The Loaded Teas are simply scrumptious ! You will fall in love with them. I love the Happy Camper flavor. These powder packets are large ! The owner is amazing and very personable. She truly cares about each & every customer. I highly recommend this product !

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company!

Their customer service is not only very responsive but extremely helpful! The sticker that came with our order was so cute and thoughtful! We can't wait to try our teas they smell amazing!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Went out of their way to make a…

Went out of their way to make a customer feel special. I forgot to use my code for free teas and they were happy to honor it for me after I had all ready made my purchase. By the way, they have the best flavored teas out there! 😊

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great Product, Even Better Service

I genuinely look forward to my Loaded Tea every single day—it’s become one of those small rituals that just makes life feel a little better. Not only has it helped me increase my daily hydration, but it’s also helped me cut back on other caffeinated drinks that were honestly starting to bother my stomach. It feels like a treat, not a compromise.

What really stood out to me, though, was their customer service. I recently received an order that was missing an item, and after reaching out, they responded immediately and shipped the missing product without hesitation. No back-and-forth, no hassle—just quick, thoughtful service.

Mistakes happen, but how a company handles them says everything. This one absolutely delivered.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

If only every business was this great….

If only every business had as good as customer service as The Loaded Tea Shop. I reached out with a small issue and they responded immediately with a personal response (not AI). They solved my issue quickly!
My son and I also love these products so much! Haven’t had a flavor I haven’t liked yet!
Great products plus great service equals a real winner!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Loaded Teas

These different flavors are amazing! I’ve been looking for something to give me the caffeine boost I need and help me to get off of the soft drinks. I’ve found it!
And the company is awesome! They respond in hardly no time at all and are so friendly and courteous! I’ll definitely do business with them again! I highly recommend this product and this company!

April 22, 2026
Unprompted review

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