The Money Platform Reviews 474

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its speed and ease of use. Consumers appreciate the helpful and understanding nature of the staff, who are often described as empathetic and willing to assist with payment arrangements. People feel supported by the customer service team, noting their prompt responses and efficient problem-solving skills. The positive sentiment extends to the company's flexibility and understanding when customers face financial difficulties. Reviewers report that the business is willing to adjust payment dates and amounts to accommodate individual circumstances, without applying extra charges. Consumers also appreciate the company's friendly and professional approach, making them feel valued and supported throughout their interactions.

Based on these reviews

Rated 5 out of 5 stars

Honestly, the loan helped when I really desperately needed it to keep me on the road and get to work etc and I couldn’t get help from anywhere else. I was going to be late paying aswell but they simpl... See more

Rated 5 out of 5 stars

they are so helpful. they assisted in moving my payment date two occasions to help me avoid a late fee and damage to my credit score. they are fast with responses and efficient in helping their custom... See more

Rated 5 out of 5 stars

I have used TMP multiple times. The service is quick and easy, the money platform have sorted me with loans despite poor credit history. On the occasions when I have been unable to to repay on the sch... See more


Company details

  1. Loan Agency

Written by the company

The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

474 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Best loan company ever

Best loan company ever. Really helpful customer service. I wanted to change my payment date and with no mention off charges or “ this will affect credit rating” it was put back 2 weeks. Super company!!!

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

Recently had financial issues which caused me to miss a payment. Contacted The Money Platform to request a change to my payment dates. They very kindly, and with no fuss, changed the dates. Not only did they help with this difficulty instantly I was not penalised in any way. Thank you The Money Platform

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

The best loan company i’ve used

The best loan company i’ve used, you are made aware of all costs upfront and customer service is very understanding if any unexpected issues occur. Literally no issues and only positive experiences using the Money Platform. Would definitely recommend if you are looking for a short term loan.

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

i have been waiting months and months…

i have been waiting months and months and months for this comany to reply to numerous emails as to why they have lied to me (and i have an email to prove it) yet still they dont have the decency or good manners to reply. Even as a past good loyal customer who payed my loan back in full and on time they make disgusting unfair decisions in refusing a new loan. They show you no loyalty and should be avoided at all costs

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing….was gonna struggle with last…

Amazing….was gonna struggle with last instalment due to an emergency…sent them an email explaining the situation..they was very helpful brilliant to deal with…keep up the good work 5⭐️

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

I am so grateful for the quick response…

I am so grateful for the quick response I received my money within 24 hours also grateful for the support when I needed to change my payment date, I would recommend The Money Platform to anyone experiencing difficulties they are professional and understanding

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

The Money Platform Are Life Savers…

The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response on email queries and also support. Took out a 3 month loan but due to personal events needed more time to repay, they have helped me without charging extra interest or affecting my credit file. Would highly recommend their services.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

Always helped me when need quick bit of money. Flexible when you have to pay them a couple days later due to pay days. Respond to emails quickly. If I need another loan in a month or two I am sure they will help me. Thanks money platform.

December 4, 2024
Unprompted review

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