Honestly, the loan helped when I really desperately needed it to keep me on the road and get to work etc and I couldn’t get help from anywhere else. I was going to be late paying aswell but they simpl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.
Contact info
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely fantastic company
Absolutely fantastic company. I have been hacked a d had to freeze all of my accounts the moved my payment dates to give me time to sort everything out. I am very grateful and would definitely recommend
They are very helpful and understanding…
They are very helpful and understanding . A very good compsy
Had an issue my end
Had an issue my end
they were supportive and worked around it to help my situation
10/10
Great company they actually help you…
Great company they actually help you when your in need
They offered me money to change my review & I refused because everyone should know this before using their service!
**UPDATE**:
Many of their positive reviews are probably bought or changed from being negative through offering of money, as they attempted with me. Don't trust this company.
The response below from The Money Platform is dishonest as;
1) I was charged an exorbitant 80.80% interest over the loan term.
2) I was asked to pay nearly £900 over three months for a £500 loan, and I paid it off early.
3) I have all the emails and paperwork to prove this, and I will be posting on Google Reviews with screenshots.
Honestly, I would not recommend this company to anyone. They managed to have my first review taken down because it mentioned another lender that offers a better service. Also when I was contacted by them numerous times its was to ask me to change my review or delete it all together for money - no denail about any of the details of my loan, so unfortunately they have now shown they are also a dishonest company - definitely not one I would use again.
**ORIGINAL REVIEW**:
**DO NOT USE THEM!**
The interest rate I encountered was absolutely outrageous—80.80% over the loan term!
Honestly, I would never consider using them again. I was in a tough spot and felt desperate. If you're facing financial difficulties or navigating a rough patch, I strongly advise against turning to them because they take advantage of your circumstances. I instantly regretted choosing their loans once I realized how ludicrous the interest was.
They charged me nearly double the loan amount in just three months! Additionally, their policy only allows for full settlements—there's no option to make extra payments. If you settle early, there is an administrative fee of around £80.
There are definitely better lending options available that won't burden you with such ridiculous charges and will offer a fair interest rate regardless of your situation.
I settled my loan after the second month because the thought of repaying £900 for a £500 three-month loan was simply insane.
Save yourself the headache—look for other lenders! Unless you genuinely have no other choice, proceed with caution!
**UPDATE**: I was contacted by The Money Platform and offered money to change my review, which I refused. Consequently, they had my previous review taken down for mentioning better lending companies that treat customers fairly. I initially gave them two stars, but now I can only give them one star.

Reply from The Money Platform
Excellent
Excellent. Very pleased with the service from the Money Platform and would highly recommend.
Thank you.
Understandable and helpful company help…
Understandable and helpful company help you out and it's no trouble
Amazing customer service
Amazing customer service. I was struggling to pay back and the money platform came up with a solution that suited me. Thank you so much to the team 😌
Very helpful
Very helpful, needed to change my payment dates, great support
Very flexible and feel trustworthy to…
Very flexible and feel trustworthy to choose this company as another hand for money support
Easy to communicate
Smooth instalments
Customer service by email is a point , very helpful and feel welcoming
Very professional customer service and…
Very professional customer service and company.
The most honest and kindest company…
The most honest and kindest company that understands their clients.They have values.
Great for a short term lend
Great for a short term lend, and an excellent customer service team
Very helpful if you struggle
Very helpful if you struggle, supportive in hard times
Reliable
Reliable, quick and understanding as they can help you move the payment if you are struggling.
Payment plan reschedule
Brilliant customer services helpful and reassuring
Great company
Great company, they help you exactly when you need, after applying for dozens of scam company on the internet finally I fund them, THE MONEY PLATFORM, money in your bank in 2 hours, they deserve 10⭐️
Your website is rubbish try and put a…
Your website is rubbish try and put a decent simplified 1 in place

Reply from The Money Platform
Excellent Customer Service
Excellent Customer Service! I was surprised how fast my queries were responded to via email. The process has been smooth. Thank you for your service.
Quick and simple no hidden charges
After having issues with debt from being young and stupid. I was nervous at being able to get my first loan in many years. Even know it was a small loan the process was very quick and simple I even had my last repayment delayed by a month due to car issues. Again very simple and quick process and this had no effect on my credit score. I will use them again and recommend to friends and family
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







