The Mortgage Centres Reviews 

1,009
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

John was recommended to us by my sister, who has trusted him with her mortgages for years, so choosing him was a no-brainer, and he did not disappoint! As a self-employed couple buying our fi... See more

Rated 5 out of 5 stars

We've just completed another remortgage using the Ipswich Mortgage Centre and have been really impressed once again. Our broker, Nicholas Johnson, was very helpful, gave us very clear advice and ex... See more

Rated 5 out of 5 stars

James was an incredible help. We were first time buyers and knew nothing about mortgages. He explained everything throughly and in layman's terms so we could understand everything where other companie... See more

Rated 5 out of 5 stars

I bought my first property August 21; Matt was extremly organised, helpful in explaining options and gave great advice. It helps having someone who has seen all the various things that can happen with... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

Welcome to The Mortgage Centres, where we’ve been helping the people of Suffolk with arranging their mortgage for over 25 years. We pride ourselves on delivering a localised service, through our network of branches and 14 advisers who have an in-depth knowledge of the local housing market. As well as helping the people of Suffolk we have also come to help people from all over the country. Distance is really not an issue as we never compromise on speed of service or efficiency. We offer mortgage products from the ‘whole market’ and we are specialists for residential purchase, remortgaging, first time buyers, buy to let mortgages, equity release and much more.


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5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

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3 reviews in the last 12 months

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Rated 5 out of 5 stars

The service provided was quick and…

The service provided was quick and effective is explaining my options.

The staff dealt with every concern and question I had in a professional manner .

In short a quality service and I would not hesitate to recommend to others.

June 29, 2023
Rated 5 out of 5 stars

10/10

Cannot fault the service we have had from Ciaran at The Mortgage Centres. Quick, reliable and fully transparent with everything.
We have recommended you to many people and will continue to use you for many years to come.

August 31, 2022
Rated 5 out of 5 stars

Mark Gardiner, Needham Market, branch

As a first time buyer , buying a house has been very hard due to various set backs .

Lots of Adverse credit, self employment, and of course high house prices with equally high interest rates.

Luckily for me and my partner we come across Mark around a year ago when we wasn’t in a great position to proceed, however he was professional from the outset so I kept him in mind for future use.

Fast forward a year with abit more savings behind us , we was now in a Better position to proceed , so naturally it made sense to re approach Mark, from the offset he offered a personal approach,

often on the phone to me far longer then most people would have the patience for, and answering any queries via email
Promptly and thoroughly, these attributes was worth there weight in gold to me, as admittedly my brain works in overdrive and I don’t have much patience, so poor mark really did have his work cut out with my case!, when it come to finding us the right mortgage product he didn’t just choose the “easy option” or use the

“ guaranteed acceptance with ridiculously high interest rates Option “
which seems to be a very popular method, for a lot of incompetent brain dead people in this industry! going of past dealings with some of them.

Mark dug deep into our case and thought outside of the box and used his knowledge to obtain a very fair and affordable option for us given the current market conditions.

Alot of these mortgage brokers will just go , click , click , here’s your mortgage offer , now give me your money and clear off ,however the after care has been brilliant from mark , following up various questions and offering advice long after he’s been paid for his services.

So if your looking for a honest service from an experienced broker who really does know his stuff , then this is the right man you need for the job,

and if his company is reading this you should appreciate the work this man does, I work in a customer focused industry , dealing with distressed customers on a daily basis , so please understand that it’s people like this that will keep your company running successfully, every-time somebody has a bad experience 90% of the time they are quick enough to complain,However you’d be Lucky to get a 10% return on the good ones , even if you move mountains for people . So bare that in mind when you’re next doing your pay reviews ha ha .

King regards Oli and Gemma .

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

The best in the business 🙂

As first time buyers we had very little understanding of how to go about applying for a mortgage. John was so helpful in cutting through all of the formalities and helping us to decide which mortgage would be best for us, whilst ensuring we collated all the details needed and kept us up to date on progress. The process of finding the right house was very stressful but the process of choosing and applying for the mortgage and life cover has been so straight forward that, at times, we were worried it was all a bit too smooth! Thank you for guiding us through this so professionally and with real understanding and personality.

June 30, 2023
Rated 5 out of 5 stars

Professional and friendly

Professional and friendly. They guided us through the process and made it less stressful for us. They are also very knowledgeable about the mortgage market and got us a good deal. Thanks

October 20, 2022
Rated 5 out of 5 stars

Excellent service

Being new to the world of mortgages
experience with mortgage advisor, Graham Storey was highly
professional truly amazing service was provided with lot of advice and guidance throughout the whole process

June 30, 2023
Rated 5 out of 5 stars

Absolutely brilliant service

We have been using Ipswich Mortgage Centre for a few years now. All of the staff are helpful and polite. Our main person to deal with has been Graham Storey and the service has been absolutely brilliant, we cannot recommend him highly enough. He is lovely to talk to, friendly and makes you feel at ease. He knows his stuff which makes any applications quick and easy. Will definitely use again and keep recommending ⭐️⭐️⭐️⭐️⭐️

June 29, 2023
Rated 5 out of 5 stars

First Time Buyer

This was our first time buying a house and Ciaran at Ipswich Mortgage Centre was very helpful and explained each step of the process to us!
Would definitely recommend.

June 29, 2023
Rated 5 out of 5 stars

Cannot recommend the company enough

James was an incredible help. We were first time buyers and knew nothing about mortgages. He explained everything throughly and in layman's terms so we could understand everything where other companies we had spoken to didn't have the same understanding. Couldn't recommend this company highly enough. Thank you guys so much for helping us with our first home.

June 29, 2023
Rated 5 out of 5 stars

Graham Storey was a brilliant advisor…

Graham Storey was a brilliant advisor to us when we were buying our house, all options were explained to us and nothing was too much bother for him or Ipswich Mortgage Centre, we recommend Ipswich Mortgage Centre to any of our family or friends who are looking for advise.

June 29, 2023

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