The Mortgage Pod Reviews 

45
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

As first time buyers we were unsure of the process, but Steve made everything so clear and easy. Always contactable, responsive and knowledgeable, Steve's experience and calm kept things runnin... See more

Company replied

Rated 5 out of 5 stars

Steve at the Mortgage Pod was incredibly helpful from day 1, right the way through to completion. As it was our first time buying, we had lots of questions and concerns about the process. However, Ste... See more

Company replied

Rated 5 out of 5 stars

Found through a friend recommendation. Took out all the hassle of applying for the mortgage myself - and included points around redemption fees, other fees, cash back, legal fees being paid etc... See more

Company replied

Rated 5 out of 5 stars

If you’re lucky enough to find Steve in your search for a mortgage broker then look no further. Steve was amazing throughout the entire process. He found by far the most competitive products and worke... See more

Company replied

Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

An Independent, whole of mortgage broker in Portsmouth that's making quality home buying advice more accessible. Founded by experienced mortgage broker Steve Humphrey with the aim to improve the home buying journey.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service and always helpful!

The Mortgage Pod was an invaluable service to us whilst we were buying our house.
Steve was excellent at guiding us through selecting a mortgage - always friendly and happy to explain any number of questions, and very knowledgeable in their field.

As a first time buyer, with no knowledge on the buying process, I was feeling daunted. I'm glad we were recommended to TMP, as with Steve's help, we were able to pick a product with confidence and get a good rate.

TMP also helped us out with things we didn't even really think about - including our home and life insurance.

Thanks again Steve for all your help 🙂

June 15, 2023
Unprompted review
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Reply from The Mortgage Pod

Thanks a lot, very pleased you had a great experience!

Rated 5 out of 5 stars

I've told Steve this multiple times but…

I've told Steve this multiple times but remortgaging a year early, paying the fee and getting into a new 5 year fixed, based on Steve's advice, was the best decision I've ever made.

Speaking to an expert about something that is so important is simply a no-brainer, especially when it's such good value.

I will obviously be annoying him again in 5 years time...

11/10

June 25, 2022
Unprompted review
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Reply from The Mortgage Pod

Thanks Matt, we appreciate your 5 star review!

Rated 5 out of 5 stars

We were recently recommended to Steve…

We were recently recommended to Steve at The Mortgage Pod and he arranged 2 btl mortgages for us, getting a good deal for each.

Steve was always instant to respond, his communication was excellent and he was always clear and transparent.

Steve helped us with the complicated solicitor documents so we could exchange and he even saved us £40,000 by getting involved in the negotiations.

Working with Steve was amazing, a great service all round and we would 100% recommend him.

We will never be going anywhere else for our future mortgage needs.

June 9, 2023
Unprompted review
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Reply from The Mortgage Pod

Thank you Alex. Very happy for your outcome!

Rated 5 out of 5 stars

The Mortgage Pod goes above & beyond....its a 360-degree service

I was recommended The Mortgage Pod to help in the purchase of a new property and needed some urgent mortgage advice to review my options. Not only was Steve & the team incredibly friendly and approachable, but they went above & beyond (and I can’t stress this enough) to help me purchase my dream property!

Steve guided me every step of way, gave fantastic advice, and helped me understand my options – the Mortgage Pod is really your 360-degree support through the end-to-end process.

Steve was always contactable 24/7 with any questions which really put me at ease at an incredibly stressful time.

5 stars doesn’t really do The Mortgage Pod team justice – it should be 10+.

I couldn’t recommend Steve more & will be back when my renewal comes around!

June 5, 2023
Unprompted review
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Reply from The Mortgage Pod

Thanks so much Alice, appreciate the 5 star review.

Rated 5 out of 5 stars

Steve was very clear and helpful

Steve was very clear and helpful.

Made the whole thing so much easier and kept us on track throughout the process. Would recommend.

Being able to chat on WhatsApp also made life so much easier.

June 2, 2023
Unprompted review
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Reply from The Mortgage Pod

Thank you Nicole, thanks for this review!

Rated 5 out of 5 stars

Great service throughout

Great service throughout from Steve, communication by WhatsApp so much easier than waiting for emails and phone calls. Sorted a really good deal for me, highly recommend.

March 8, 2023
Unprompted review
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Reply from The Mortgage Pod

Thanks very much for your 5 star review!

Rated 5 out of 5 stars

Excellent Service

Found through a friend recommendation.

Took out all the hassle of applying for the mortgage myself - and included points around redemption fees, other fees, cash back, legal fees being paid etc in working out the best deal options that I wouldn’t have considered had I gone about it on my own.

Easy access through email, instant messaging and telephone call. Electronic communication suited me best around work, and replies were quick. Seamless really!”

May 12, 2022
Unprompted review
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Reply from The Mortgage Pod

Thank you for the feedback!

Rated 5 out of 5 stars

Great Service - Made whole process easy!

Can not recommend enough, we are first time buyers and Steve took us through the whole process always keeping us in the loop and informing us or anything we needed to know!! Made the whole process very smooth. He is Very flexible and easy to get hold of when ever you need him!! Great service!

May 11, 2022
Unprompted review
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Reply from The Mortgage Pod

Thanks very much for the 5 star review

Rated 5 out of 5 stars

we was recommended to Steve after being…

we was recommended to Steve after being told numerous times from other mortgage advisers we wouldn't be able to get what we hoped for. However Steve proved them all wrong and got us what we needed and wanted. we cant thank Steve enough when he said to us I offer a service such as what's app group, email's and if we get any worries contact him 24/7 and he will reply when possible. I have honestly contacted him everyday and he still helpful, patience and professional. he has made this purchase of our first time house a breeze. WE CANT THANK HIM ENOUGH!!

Top Bloke , Top Service.

Zak & Ebony

June 1, 2022
Unprompted review
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Reply from The Mortgage Pod

Thanks for both for your review!

Rated 5 out of 5 stars

“A good professional and he is always…

“A good professional and he is always there when you need him! he is the best mortgage advisor and thanks to Steve our dream of having a house has come true! I recommend with all confidence!”

April 12, 2023
Unprompted review
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Reply from The Mortgage Pod

Thanks so much, really appreciate your feedback!

Rated 5 out of 5 stars

Steve is truly the best

Steve is truly the best! I couldn’t have found a better mortgage broker. He kept us informed during the whole process, his communication was clear, super informative, prompt, and he even went above and beyond to accommodate our needs, for which I can’t thank him enough. Not only is he great at what he does, but he is a very nice person too, easy to talk to and professional. Thank you, Steve, for your excellent service and for reassuring us and making the process so much easier!”

April 22, 2022
Unprompted review
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Reply from The Mortgage Pod

That's very kind, thanks for your 5 star review!

Rated 5 out of 5 stars

Our case was a little trickier this…

Our case was a little trickier this time around compared to when we first bought due to my partner being on the CIS scheme and having claimed SEISS in the early days of the pandemic. We had very nearly given up hope after having a very bad experience speaking to 3 or 4 other advisors who had not been able to help us. Got in touch with Steve through a Facebook group and he managed to get our mortgage sorted for us! Everything was explained really well and the communication was great; being able to speak via messenger at times that were convenient to us rather than trying to book appointments around work commitments was amazing and made it way less stressful. Nothing seemed like too much bother (I hope it wasn’t anyway!) and quite often I’d drop a message with a query and get a response really quickly. Brilliant service and will definitely be recommending The Mortgage Pod to friends and family. Thanks again!

April 19, 2022
Unprompted review
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Reply from The Mortgage Pod

Thank you for taking the time to leave this review!

Rated 5 out of 5 stars

We recently used Steve to help us find…

We recently used Steve to help us find a mortgage. Throughout the whole process he was very helpful and found us a very good mortgage, he also is a very good price. Even after the mortgage was expected her was still there to offer us advice and support. We couldn’t recommend him enough we have told all our friends about him and has already got one of our friends mortgage accepted. Will definitely be going back to him in the future. Thank you Steve for making this what could be a very frustrating situation so pleasant and smooth sailing.”

April 12, 2022
Unprompted review
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Reply from The Mortgage Pod

Thanks for your 5 star review Chloe!

Rated 5 out of 5 stars

Mortgage Offer

We approached Steve regarding a mortgage without hesitation as he had helped our daughter secure a mortgage after she was let down by another company.
From the outset Steve was extremely professional and efficient and found a mortgage that suited us.
Although Steve took some unexpected leave, there was no delay as Ebony stepped in and completed the process of the mortgage application, with the same professionalism and efficiency as Steve.
The whole process was so speedy we received our mortgage offer in a matter of a couple of weeks.
I would certainly recommend Steve and Ebony from The Mortgage Pod.”

September 15, 2022
Unprompted review
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Reply from The Mortgage Pod

Very kind of you to leave us this feedback, thank you!

Rated 5 out of 5 stars

Not all heroes wear capes

When going into this process we had been told from friends and family that buying your first home would be the most stressful and overwhelming time of our lives, but to be honest with the help and support from Steve it really wasn't ( even in this crazy market!).



He took the time to talk us through the process and answered any questions or concerns we had and never made us feel silly for asking said questions.



The one unique thing I liked about working with Steve compared to other brokers I had spoken too, was the fact he suggested we create a WhatsApp group with myself, my partner and him so he could respond without delay if we needed anything and in turn he could request information as and when it was needed, which meant things moved along alot quicker than using traditional email/snail mail like the other vendors were using ( solicitors/ estate agents etc).



I would recommend Steve to anyone, from my first call with Steve to sitting in my own home in just over 3 months, I am beyond grateful.

May 11, 2022
Unprompted review
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Reply from The Mortgage Pod

Love this, thank you very much!

Rated 5 out of 5 stars

“I would 100% recommend Steve/The…

“I would 100% recommend Steve/The Mortgage Pod as he got us out of a very sticky situation with another mortgage advisor who let us down at a crutial time. He worked above and beyond the hours of a normal day to ensure we achieved the mortgage we required. He helped the exchange by getting us a good deal for buildings, contents and life insurances - again calling us on a late evening out of his own time. This always helped lower the stress levels throughout the whole process! We can't thank him enough!”

June 6, 2022
Unprompted review
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Reply from The Mortgage Pod

Thanks a lot Hayley, really appreciate this feedback!

Rated 5 out of 5 stars

Mortgage advice

We contacted Steve when we were looking to downsize but needed some financial advice regarding mortgages etc. He took the time to listen to our needs and our circumstances and advised us accordingly. He then worked hard to secure the best deal he could for us and was also able to advise re life insurance and buildings insurance. He is a very approachable professional and I would have no hesitation in recommending him to anyone looking for financial advice in fact I have already recommended him to my daughter to get early advice to help plan for the future.

Thanks again Steve for all your help 👍”

June 1, 2022
Unprompted review
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Reply from The Mortgage Pod

Really appreciate your 5 star review, thank you Gavin.

Rated 5 out of 5 stars

Great service from Steve

Great service from Steve, reassuring me for my first house purchase, and kept me informed at all stages. Very easy to get in touch with via WhatsApp too. Highly recommended!”

September 1, 2022
Unprompted review
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Reply from The Mortgage Pod

Thanks Deanna, we make a lot of effort to remian available throughout the whole process!

Rated 5 out of 5 stars

Steve

Steve handled my mortgage phenomenally. The communication throughout the process really put my mind at ease and everything went through without any issues. 10/10 thanks Steve, I have already started to refer you to friends and family.

April 3, 2023
Unprompted review
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Reply from The Mortgage Pod

Thank you Mike. Appreciate the 5 star review

Rated 5 out of 5 stars

We were debating moving and up sizing…

We were debating moving and up sizing due to the arrival of a little one but wasn't sure the best way to go had a good chat with Steve and he made the whole process effortless and easy honestly can't thank him enough for everything almost contactable 24/7 with any questions and queries we had. Having a very complicated situation steve was more then happy to help and I cant believe with archived our goal and its was all thanks to Steve and The Mortgage Pod. 5 stars doesn't do him justice should be 10*.”

January 5, 2023
Unprompted review
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Reply from The Mortgage Pod

Thank you for taking the time to leave us feedback, much appreciated.

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