The Outdoor Shop Ltd 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute scam!!! Ordered the shed, which I was very dubious about, and I should of followed my gut. Tracking stated it had been delivered which it hadn't. But I did receive some cheap nasty earring... See more

Rated 1 out of 5 stars

No stars you cannot go further unless you give them at least one star, another scam I wish I had read the feedback before ordering my shed Obviously I’m not going to receive one I got the very chea... See more

Rated 1 out of 5 stars

Ordered a shed they said delivered but all I got was a tacky piece of jewellery, wish I had checked reviews before ordering, I've been conned. If I don't pay on my credit card I will have to pay inter... See more

Rated 1 out of 5 stars

Scam scam scam!! I ordered a music center and received a cheap ring worth about £1 at the most, as a cover for saying my order has been delivered. Do not buy from these scammers.

Company details

  1. Camping Store
  2. Winter sport Store

Information provided by various external sources

The Outdoor Shop sells clothing and equipment for a wide variety of outdoor activities including Rock Climbing, Trekking, Mountaineering, Backpacking, Hill Walking, Hiking, Rambling and many other types of outdoor activities and adventure travel. Established in 1981, The Outdoor Shop is based in Stacey Bushes, Milton Keynes. Retailing through our high street shop and online, we are now one of the country's leading independent retailers of technical outdoor clothing and equipment.


Contact info

All reviews

(3,900)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good shop, kind employee

I bought RAB jacket from shop and everything was OK. I filled bad address and they conctacted me in 30 min to solve it. I received jacket and it is amazing. Thx.

March 7, 2015
Unprompted review
Rated 5 out of 5 stars

Fast Delivery

Not much to say other than the items came on time-I had to return them as the size didn't fit but that wasn't their fault.

March 5, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was recommended to use this company by a family member. I had been looking for a North Face coat for a while but all I saw were too pricey. I am pleased with the coat I purchased and the price I paid was excellent. The ordering procedure was straight forward and I was able to track my purchase every step of the way. The coat also arrived very well packaged.
I would definitely order from this company again and would also definitely recommend them to my friends and family. One very satisfied customer. Thank you

March 5, 2015
Unprompted review
Rated 2 out of 5 stars

I will not buy from the Outdoor Shop again.

I will not buy from the Outdoor Shop again. Both on their website and in their email they set expectations for delivery that they did not live up to. They then ignored 2 emails where I pointed out what had gone wrong. I gave them a last chance and rang them, but I felt they were just fobbing me off.

What a shame that they let a potentially good business down by a poor attitude to customers.

March 5, 2015
Unprompted review
Rated 4 out of 5 stars

Reliable

The service on the telephone and online was good and we received the item we wanted. The only downside was that I didn't see anywhere on the order process that the delivery would have to be signed for eventhough I had left instruction online as to where the parcel could be left. I was out when it was delivered and therefore had to rearrange the delivery.

March 3, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Bought a RAB Alpine microlight jacket. Excellent value for money, the cheapest by far and once ordered arrived within 2 days.

March 2, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Backpack arrived super fast. Really easy to deal with. Very happy with back pack too, just as described.

March 2, 2015
Unprompted review
Rated 4 out of 5 stars

Prompt and hassle free

Ordered an emergency shelter from Outdoors Shop online. Arrived within three days so very happy with delivery and price. Don't know about quality of shelter as I hope I never have to use it! But invaluable for safety/peace of mind when on mountain hikes.

March 2, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

After placing my order I was contacted to say there was a problem with one of the items in the order. This was resolved to my satisfaction. Highly recommended.

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

Ladies Northface ski jacket.

Easy to navigate through the website and find the correct item to purchase.
Once chosen and ordered the item was delivered very quickly.
Very happy with the service and my jacket!

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

First class as always

I have used the outdoor shop for many years frm when they were in their first shop in Stony Stratford. The staff and service has always been first class. This has carried on with their online service. Well done. I will be using the outdoor shop in the future.

February 28, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look