Thank you Marina, very good and neat packing. Carefully wrapped each watch separately in paper and paper tape. Everything great except unfortunately shipping was as much as purchased items.
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See what reviewers are saying
Outstanding service from The Packengers. From an auction house in France to my front door, everything was perfect - timing, communication, tracking, customs paperwork - taking away all the stress of... See more
Company replied
After several shipments from many different auction houses, handled by The Packengers, I can highly recommend their services! Always very safe and well packed, the fragile items they handle, on my... See more
Company replied
Friendly butI didn’t recieve all objects ( again) this time I seriously missing some larger objects from the lots that I bought. A simple check on photos should avoid such problems. I strongly have t... See more
Company replied
Company details
Written by the company
La solution d'emballage et d'expédition simplifiée et personnalisée en un clic Expédiez simplement et en toute confiance vos biens les plus précieux en profitant des prix les plus bas du marché. Obtenez un devis instantané, en un clic, réservez et payez en ligne puis suivez en temps réel votre colis, en France et à l’international.
Une livraison en un clic !
Written by the company
- Nous sommes à l'écoute de votre besoin
- Expédiez en toute confiance. Obtenez un devis instantané, réservez, payez en ligne. Suivez en temps réel votre envoi national ou international.
Contact info
2 rue de l'industrie, 92300, Saint-Denis, France
- 0159169747
- Hello@thepackengers.com
- www.thepackengers.com
4.4
Excellent
11K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ThePackengers
Dear Customer,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Reply from ThePackengers
Dear Johannes,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
The packing was excellent the time for shipment not so good
The packing was excellent. The pick up time and delay to send not so good
April 22, 2026
Reply from ThePackengers
Dear Customer,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
With regard to delivery times, we are doing our utmost to ensure you receive your orders as quickly as possible, even during this busy period. However, please note that our delivery times also depend on the availability of the auction house to allow us to collect your lots.
Thank you for your understanding. Please do not hesitate to contact us if you have any further questions.
Best regards,
ThePackengers Team
Very good packaging, good communication
Very good packaging! Good contact as well with TPK when needed along the way. This was my 10th(I think)sending of an artwork by TPK. I have total confidence in them and recommend them strongly. I 'thank U very much' from Herman, living in the Netherlands.
April 22, 2026
Reply from ThePackengers
Dear Herman,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Great service and excellent…
Great service and excellent communications. A smooth transaction!
April 15, 2026
Reply from ThePackengers
Dear Russell,
Thank you for taking the time to write us a positive review.
We will not hesitate to share it with our teams.
See you soon!
ThePackengers team
Commande facile, article bien emballé
Commande facile, prix immédiatement affiché, suivi utile. Article bien emballé.
Easy to order, cost immediately clear, tracking helpful. item well packed.
April 21, 2026
Reply from ThePackengers
Cher Hans,
Nous sommes reconnaissants d'avoir reçu votre évaluation positive. Cela nous encourage à maintenir et à élever nos standards de service. Soyez assuré que votre avis sera transmis à toutes nos équipes.
Cordialement,
L'équipe ThePackengers
Kamelya did a great job
Kamelya did a great job; the order was very carefully packaged by her.
April 21, 2026
Reply from ThePackengers
Dear Customer,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
ThePackenger delivered me many lots
ThePackenger already delivered me many lots. Since new system was introduced it is easy to track orders. I found communication with stuff nice and helpfull.
April 21, 2026
Unprompted review
Reply from ThePackengers
Dear Tomasz,
We would like to thank you very much for your positive review. Your feedback is extremely valuable to us, and we will be sure to share it with our entire team so that we can continue to improve our services.
Kind regards,
ThePackengers team
Friendly but I didn’t recieve all…
Friendly butI didn’t recieve all objects ( again) this time I seriously missing some larger objects from the lots that I bought.
A simple check on photos should avoid such problems. I strongly have the idea that they are too busy to manage parcels with care.
April 21, 2026
Unprompted review
Reply from ThePackengers
Dear Customer,
Thank you for sharing your experience.
We have received your complaint via email and will be in touch with a solution as soon as possible.
Thank you for your patience,
ThePackengers team
Reply from ThePackengers
Dear Customer,
We would like to sincerely thank you for your positive review. Your feedback is extremely valuable to us, and we will be sure to share it with our entire team so that we can continue to improve our services.
Best regards,
ThePackengers Team
Terrible terrible company
Bought the item 01/03/2026. They finally shipped the 1935 chalkware picture on 3/17/2026 after I emailed them 5 times. When it finally arrived it was completely busted into pieces that fell out of the box. No where on the box did it have fragile or anything on it. Still waiting on a refund for only the price I paid plus my shipping… I didn’t even ask for the value of it. I just wanted my money back! Terrible company!!!!
March 17, 2026
Unprompted review
Reply from ThePackengers
Dear Customer,
Thank you for sharing your experience.
We have received your complaint via email and will be in touch with a solution as soon as possible.
Thank you for your patience,
ThePackengers team
Perfect communication + shipping
Perfect communication. Items were very well packaged and arrived safely. I'm very thankful.
April 19, 2026
Reply from ThePackengers
Dear Customer,
We would like to sincerely thank you for your positive review. Your feedback is extremely valuable to us, and we will be sure to share it with our entire team so that we can continue to improve our services.
Best regards,
ThePackengers Team
amazing experience with the packengers
amazing experience with the packengers. I can not imagine using any other company. they are the best out there and the best option. just amazing
April 20, 2026
Reply from ThePackengers
Dear Customer,
We would like to sincerely thank you for your positive review. Your feedback is extremely valuable to us, and we will be sure to share it with our entire team so that we can continue to improve our services.
Best regards,
ThePackengers Team
Very professional
April 17, 2026
Reply from ThePackengers
Dear Customer,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Reply from ThePackengers
Dear Walter,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Quick response and always helpful
April 16, 2026
Reply from ThePackengers
Dear James,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Picked up from auction house in France
Picked up from auction house in France, packed and sent to UK, excellent communication and customs instructions followed, very happy.
April 15, 2026
Reply from ThePackengers
Dear Jon,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
This is absolutely the worst company I…
This is absolutely the worst company I have ever dealt with in my entire life. They have had my items for well over a month and an half and cannot give me anything but lies as to when they will ship. I’ve been told 2-3 business days for two weeks now. Absolutely horrible experience! Do not use them to pick up any auction winnings! They are TERRIBLE.
April 18, 2026
Unprompted review
Reply from ThePackengers
Dear Customer,
Thank you for sharing your experience.
We have received your complaint via email and will be sure to get back to you as soon as possible with a solution.
Thank you for your patience,
ThePackengers Team
Karim has packed three of my packages…
Karim has packed three of my packages by now and he always does and amazing job! Very well packed, sturdy and safe.
April 15, 2026
Reply from ThePackengers
Dear Customer,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
Very well packed by Kamelya
Very well packed by Kamelya. Compliments! Thank you!
April 17, 2026
Unprompted review
Reply from ThePackengers
Dear Elisabeth,
We sincerely appreciate your positive review. Your feedback is invaluable to us, and we will ensure it is shared with our entire team to continue enhancing our services.
Best regards,
ThePackengers Team
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