My 10 year old son absolutely loves these comics. We are in Ireland so we’re not able to avail of the initial 6 copies trial but on the basis of him loving the books we went straight in. We had a smal... See more
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Review summary
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I love getting it in the post. It is so fun.
Company replied
The Phoenix has become part of the family, with our 10 year old waiting impatiently for the postman every week and pouring over every single page as soon as it arrives. We’re all huge fans, not least... See more
Company replied
An absolutely fantastic comic series that hits our doormat most Thursdays that my 13 year old son devours when he gets home from school. It has given him so many hours of joy, and his bookshelv... See more
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Company details
Written by the company
The Phoenix is a weekly magazine for 7–14 year olds that’s packed with incredible comics, drawing guides, and plenty more that inspires kids to get reading, writing, and drawing!
Contact info
David Fickling Comics Limited (trading as The Phoenix), 26 Beaumont Street, OX1 2NP, Oxford, United Kingdom
- support@thephoenixcomic.co.uk
- www.thephoenixcomic.co.uk
4.6
Excellent
96 reviews
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Replied to 100% of negative reviews
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Excellent magazine
Bought for my Grandson he is thoroughly enjoying the magazine and the characters antics.
March 11, 2026
Reply from The Phoenix comic
Hi Glenda,
Thank you for your lovely feedback about The Phoenix! We're really pleased to hear your grandson is enjoying his gift.
Best wishes,
Team Phoenix
SCAM!
SCAM!
Terms and conditions were blurred out and did not show that the trial would result in a subscription.
I read the reviews on the Facebook advert which had clearly been made by the company saying “at last a company that doesn’t automatically apply subscription” and one person wrote “I worry if the deal is too good to be true it usually is” followed by comment saying “oh no if you want to continue you have to contact”.
You have no idea how this impacts low income families- shame on you!!!
March 25, 2026
Unprompted review
Reply from The Phoenix comic
Hi Katy,
Thank you for your feedback, we take all reviews seriously and we are so sorry that you have had a negative experience with The Phoenix.
Upon signing up for the £1 for six issues trial, the checkout states that the sign up offer is '6 issues for £1, then £36.99 every 13 issues.', we apologise if this was not clear that the subscription would automatically renew if it was not cancelled during the trial.
We will be in contact to ask for further details so we can assist with a cancellation, and refund of the most recent charge, so we can rectify the problem as soon as possible.
My grandson loves his Phoenix
My 9 yr old grandson really enjoys his Phoenix comic. It arrives regularly and he looks forward to it coming.
March 19, 2026
Reply from The Phoenix comic
Hi Simon,
Thank you for leaving this review!
It is lovely to hear that your grandson enjoys reading the comic, and we are glad to know that your deliveries are arriving regularly.
Best wishes,
Team Phoenix
My son absolutely loves these comics
My son absolutely loves these comics. He looks forward to them arriving in the post each week.
They certainly seem to appeal to a neurodiverse reader!
March 24, 2026
Reply from The Phoenix comic
Hey there,
Thank you for your review.
It is wonderful to hear that your son loves The Phoenix and looks forward to it arriving each week!
All the best,
Team Phoenix
Great part of our son's week
Great part of our son's week. He looks forward to it every week - huge part of his imagination and screen free!
March 24, 2026
Reply from The Phoenix comic
Hi Ana,
Thank you for leaving a review!
We are so glad to hear that your son looks forward to receiving The Phoenix each week!
Best wishes,
Team Phoenix
Reply from The Phoenix comic
Hi Clare,
Thank you for leaving a review!
We are happy to hear that you think The Phoenix is a great magazine for kids, and that your child enjoys the content.
Best wishes,
Team Phoenix
Great magazine always sent on time
Great magazine always sent on time. My kids love it!
March 24, 2026
Reply from The Phoenix comic
Hi Kathryn,
Thank you for leaving a review!
We are so pleased to hear that your copy of The Phoenix arrives on time each week, and that your children love it.
Best wishes,
Team Phoenix
My granddaughter loves The Phoenix
My granddaughter loves The Phoenix. She waits impatiently for it to arrive each week & reads it from cover to cover.
March 23, 2026
Reply from The Phoenix comic
Hi Alison,
Thank you for your review.
It is wonderful to hear that your granddaughter loves The Phoenix!
Stay Phoenixy!
Team Phoenix
My son loves this comic
My son loves this comic. It's also getting him interested in art and drawing. He's been doing the online tutorials which he really enjoys.
March 23, 2026
Reply from The Phoenix comic
Hey there,
Thank you for leaving a review!
We are so pleased to hear that The Phoenix has helped get your son interested in art, and that he has been enjoying the online tutorials.
With all best wishes,
Team Phoenix
Competition that beats the internet
I buy phoenix for my grandson who is 10. After over a year he is just as excited to receive his comic through the post now as he was when it started. His mother says he prefers to read his comic when it first arrives to the internet. For his birthday this year I bought him 2 mugs, a pencil case and 3 files to keep his comics tidy and he is really thrilled with them.
March 11, 2026
Reply from The Phoenix comic
Hi Gillian,
Thank you for leaving a review.
It is great to hear that your grandson is a fan of the comic, and that he enjoys the shop merchandise!
With all best wishes,
Team Phoenix
Very hard to cancel.
Pros- kids love it. Has launched some great comic authors. It's something a bit different. 6 issues for £1 promo works....however....
Cons- no immediate account created to manage subscription. Link in email just takes you to a sign in page and verification code emails never arrive. It makes it impossible to self-manage subscriptions.
- No warnings or notifications of renewal. Was not even given a next billing date on taking out the initial subscription to be aware of if I need to cancel before this date or to ensure I had enough money in my account.
- ABSOLUTELY IMPOSSIBLE TO CANCEL without contacting them because you can't make an account! It's an insane business model, I'd be more inclined to keep my subscription if I felt that I had control over it rather than being held to an office admin picking up my email and getting round to cancelling it on my behalf.
- it's quite expensive for what it is. It works out at about £2.80 per weekly issue. I'd rather pay double that, or just over, for a slightly bigger monthly issue.
It's such a shame because it is a great comic and my kids love it.
March 16, 2026
Unprompted review
Reply from The Phoenix comic
Hi Jessica,
Thank you for your review; we are really pleased that your children love the comic!
We are, however, sorry to hear that you weren't able to set up your account and that you've found cancelling your subscription difficult. We are working on improving the customer account process so that it's as easy as possible for subscribers to manage their subscriptions.
If you'd like to cancel your subscription or have any other feedback you'd like to share, please email us at support@thephoenixcomic.co.uk and we will help you as soon as possible.
All best wishes,
Team Phoenix
A physical comic to read is a joy!
The excitement of it arriving through the post, the physical comic itself to read over and over brings so much joy and the characters relate to my boys. The Phoenix comic and all that comes with it is such fun!
March 11, 2026
Reply from The Phoenix comic
Hi Suzie,
Thank you for your review.
We are so happy to hear that The Phoenix is a joy for your boys! It is great to know that they enjoy receiving a physical copy, and like to read it over and over again.
Stay Phoenixy!
Team Phoenix
We live in Australia and our 7 year old…
We live in Australia and our 7 year old grandson lives in England so this is an ideal gift. He loves reading the magazine every week. The whole family have started to talk about some of the characters featured.
March 18, 2026
Reply from The Phoenix comic
Hi Stephanie,
Thank you for leaving a lovely review!
It's wonderful to hear that your grandson enjoys having The Phoenix as a gift.
Best wishes,
Team Phoenix
It's the greatest comic ever
It's the greatest comic ever. Orders arrived fast and the site is easy to use.
March 17, 2026
Reply from The Phoenix comic
Hi Geoff,
Thank you for taking the time to leave us feedback.
It is great to hear that your subscription has been arriving as expected and that you are enjoying the comic content!
All the best,
Team Phoenix
Honestly the twins love these comics
Honestly the twins love these comics. They wait for them to come through the post every week.
March 17, 2026
Reply from The Phoenix comic
Hey Amy-Louise,
Thank you for leaving this review! It is wonderful to hear that the twins are fans of The Phoenix.
Stay Phoenixy!
Team Phoenix
The most wonderful comic
The Phoenix is suc a wonderful comic; my children both love it (age 7 and 10) - they read it front to back again and again, and are constantly drawing using the tutorials or copying the pictures. It's just so lovely to see my son running down as soon as the post comes, or asking daily if its arrived yet! Definitely the highlight of his week!
March 11, 2026
Reply from The Phoenix comic
Hi Kate,
Thank you so much for this lovely review.
We are so happy to hear that The Phoenix is the highlight of your son's week and that both children love to get involved with the drawing tutorials!
All the best,
Team Phoenix
Thumbs up all round!
The Phoenix has become part of the family, with our 10 year old waiting impatiently for the postman every week and pouring over every single page as soon as it arrives. We’re all huge fans, not least us as parents given that it drags him away from the dreaded screen time…!
March 11, 2026
Reply from The Phoenix comic
Hi Johnny,
Thank you for taking the time to leave us some feedback.
We are so happy to hear that The Phoenix has become part of your family and that you are all huge fans!
Stay Phoenixy!
Team Phoenix
My son says the writers are amazing and…
My son says the writers are amazing and creative. He loves these magazines!
March 11, 2026
Reply from The Phoenix comic
Hi James,
Thank you so much for this lovely review! It is great to hear that your son loves The Phoenix.
All the best,
Team Phoenix
Beware cancelling
The good: The comic is good for kids of the right range.
The bad: Their cancellation policy is shameful. I cancelled in January 2026, and my subscription does not end until April, 12+ issues later (I guess 3 months, one comic a week.)
Its very sad because my son did love it once. But now it sits unopened and unwanted, and that's the memory we'll take from it. And the money they have taken.
Update: restored to three stars - see response below. Quarterly billing is the company choice for financial reasons but it's good to see they are open to cancellation via customer services. In retrospect, the web login (which I only set when U wanted cancel) does provide helpful information I wished I'd had earlier.
Some positive: it arrives each week, and the magazine was very good for ages ~5-8.
March 5, 2026
Unprompted review
Reply from The Phoenix comic
Hi Daniel,
Thank you for leaving this review, we take on board all feedback.
We are glad to hear that your son enjoyed The Phoenix but are sorry that you are disappointed by the cancellation process.
Because our recurring Quarterly subscription plan collects payment at the start of the quarter, cancellations come into effect at the end of that period to ensure that you receive the full amount of comics paid for. Since you don't want to receive any further comics, we can issue an immediate cancellation and refund for the remaining period. We will get in touch to arrange this for you now.
With all best wishes,
The Phoenix
The comics are great but the customer experience (as a parent) is horrible
The comics are good but the commercial model is horrible. It's deliberately designed to lure people in via a cheap trial and charge large amounts through a long period auto renewal model with no reminder to cancel, and no option for a reaonable (weekly) subscription period. A real shame, as the artists and the publishers seem like really decent people. They could do to find a middle ground that also considers the customer.
December 24, 2025
Unprompted review
Reply from The Phoenix comic
Hi Mr Scott,
Thank you for your feedback. We are happy to hear that you're pleased with The Phoenix content but we're sorry that you feel you have been let down by the renewals and cancellation process.
Our recurring Quarterly subscription plan auto renews every 13 weeks and is cancellable at any time via the Solo subscription portal or by getting in touch. Please do let us know if you'd like us to cancel your subscription and we can either cancel at the end of the period you've paid for or we can cancel effective immediately and issue you a refund for the remaining period.
If you'd like to cancel or have any other feedback you'd like to share, please email us at support@thephoenixcomic.co.uk.
With all best wishes,
The Phoenix
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