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The Ramp People Reviews 

11,226
•
TrustScore 5 out of 5

4.9

Mobility Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Considering 1,024 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery times and the sturdy, high-quality materials of the products that perfectly meet their daily needs. Many people note that the online ordering process is smooth and straightforward, while customer support staff consistently offers friendly and helpful advice before purchases. However, some reviewers were not happy with delivery complications, mentioning that orders occasionally arrived in separate parts or required contacting support to resolve missing items. A few other people also felt that product sizing could be tricky, noting that certain items were occasionally difficult to fit through standard doorways or spaces.

What people talk about most

Product

Users describe positive interactions with product, highlighting the excellent quality and sturdy build of the... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and next-day shipping options.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are sturdy, well-made,... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with the efficient and... See more

Order

Reviewers highlight positive aspects of the order process, describing clear websites, helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yesterday, only 48 hours after placing my order, 2 small dog ramps arrived to help my dachshund get up and down. Excellent quality and lots of height options means they are perfect for access to the... See more

Rated 5 out of 5 stars

Spoke to staff for advice before purchase, and also after when amending delivery date. In each case, staff were knowledgeable, articulate, helpful. Needed to get wheelchair user into house that ha... See more

Company replied

Rated 5 out of 5 stars

Good clear measuring instructions on website plus advice on what size ramp to buy. Helpful videos of actual product being put into place in a doorway. Product was in stock so delivery was fast. Pri... See more

Company replied

Rated 5 out of 5 stars

Very user friendly website where it was a simple task to find the product I needed. Great comms which assisted in my decision making. Product delivered at the pre-specified and agreed time and date to... See more

Company replied

Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Manufacturer
  4. Medical Equipment Supplier
  5. Office Equipment Supplier
  6. Safety Equipment Supplier

About The Ramp People

Written by the company

The UKs No.1 Ramp Supplier

  • Over 25 years manufacturing experience
  • Best Price guaranteed
  • Thousands of ramps in stock
  • Next Day Delivery Available
  • Free UK Mainland delivery *2-3 days
  • No quibble 60 days returns
  • Huge range of car ramps, commercial ramps, vehicle ramps, truck ramps, van ramps, disabled ramps, scooter ramps, portable ramps, speed bumps, motorbike ramps, cable protectors and wheelchair ramps

Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(11,226)

922 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quick delivery

Quick delivery. Great quality product. Would highly recommend.

July 20, 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 4 out of 5 stars

Ramp good, pricey, arrived slightly damaged

Good range of ramps but size (length) to gradient info limited, eg if have to fit in car and get an unloaded powerchair in and up about 750mm ish guidance doesnt reflect our experience ( it overestimates length)

July 9, 2026
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Reply from The Ramp People

Hi there

Thanks for your review, we appreciate the feedback!

We do have a specific range for wheelchair loading ramps which have the relevant gradients listed in the product specifications. Our team are also always available to offer free advice if needed.

Regarding the damage, please reach out to hello@theramppeople.co.uk with photos of this and the team would be happy to assist further!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Excellent Service from The Ramp People

I needed a ramp and platform to fit into a tight space and found what I thought was a suitable set on your website. On enquiring with your technical team, an alternative was suggested which was ideal. It fitted better and I found it easy to install. Ordering and delivery excellent. A very sturdy product and 1st class service from The Ramp People.

July 8, 2026
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Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Great customer service

Great customer service, the dog ramp was a very competitive price and when it arrived it was of a good sturdy quality. Our old Spaniel can get into the back of the car without needing lifting in now.

July 13, 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Excellent ramp

Very easy to use website. Ramp was perfect for our needs . Arrived in 3 days. A quality product.

July 20, 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Door step

The step arrived in good time. It was easy to assemble, sturdy and was well worth buying,

July 17, 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

This is such a good product

This is such a good product. Heavy, so it won't move. Just the ticket.

July 16, 2026
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Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Good piece of kit

Online website - clear directions and easy to use - good communication and delivery as stated

July 10, 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 3 out of 5 stars

Product is excellent.

Product is excellent.
Communication over delivery date needs improvement. Only messaged about delivery at 9 pm before next day delivery possibly at 8am!

July 9, 2026
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Reply from The Ramp People

Hi there

Thanks for the review, we're really glad to hear you're happy with the product!

Regarding the communication over delivery, the product was advertised as out of stock and available for pre-order on the website. We also emailed you following your order to confirm this information again. Our courier should have also send you emails regarding the tracking of the order once it was dispatched.

If there is anything else we can assist with, please feel free to reach out!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Very helpful delivery

July 16, 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

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