Thermatekheating Reviews 

162
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency, knowledge, and speed with which tasks are completed, from boiler services to heat pump installations. People also appreciate the staff's professionalism, friendliness, and helpfulness, noting their clear explanations and tidy work. Reviewers frequently mention the company's superb communication and punctuality, with technicians arriving on time and keeping customers informed. The positive experiences reported by customers were consistent across all feedback, indicating a high level of satisfaction with the company's services and staff.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Staff

Customers had positive experiences with staff, consistently praising their efficiency, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Thermatek for boiler service after they fitted Tado remote system earlier in the month. Easy to book, they stick to the appointment. Time with 2 hour window given on booking. Happy with price... See more

Rated 5 out of 5 stars

Ryan has been doing all my gas work in my houses for a few years and he is completing my a or pump installation today I highly recommend him for anyone thinking about going down the heat pump directi... See more

Rated 5 out of 5 stars

Had Thermatek booked to come and install Tado remote heating thermostat in my house. From initial call back for quote and booking the appointment found Ryan very professional and quick to respond. O... See more

Rated 5 out of 5 stars

Installation of new heat pump went very smoothly and would recommend Ryan to anyone looking to install an air pump The quality of work was five star and delivered over and above on system



Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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4.9

All reviews

(162)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent, prompt service.

We received a very prompt reply from the web based enquiry form and were kept up to date with the visit time. The job was done promptly and we are very happy with the service provided. Highly recommend this company.

February 24, 2026
Rated 5 out of 5 stars

Successful outcome

Ryan liaised with Vaillant over complex Air Source Heat Issue which enabled a successful outcome to be realised and vital winter heat to be restored.

February 6, 2026
Rated 5 out of 5 stars

Thermatek were great!

Thermatek were great! Replacing the old boiler in my flat was a tricky job given the position and the building. Neighbours in other flats had been forced to get an electric boiler by other companies that didnt want the hassle, but Thermatek were able to make it work in a compliant gas safe way to a very high quality. They fitted a new Keston combi boiler, and removed the old boiler and heat tank. They were super friendly and helpful to me and my neighbours whose flat they needed to access to carry out the work. The work was done at a very fair rate especially given the quality. Thermatek left my flat and the rest of the building tidier than they found it, and with a more efficient heating system that will save me money in the long run. Great experience start to finish 10/10 would recommend, and will be employing them again to service the boiler.

January 29, 2026
Rated 5 out of 5 stars

Super ASHP install

We chose Ryan Beattie, Thermatek Heating, to install an Air Source Heat Pump to replace our LPG boiler and are very pleased that we did so. We were impressed by Ryan’s professionalism and commitment towards doing an excellent job. He kept us informed throughout the process and was always available to answer any queries we had. The install went very smoothly and we are delighted with the result. We’d highly recommend Thermatek Heating.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, came out quick to assess problem, and were back within a week to fix problem. Offered useful advice and explained everything so even i couldunderstand.

November 5, 2025
Rated 5 out of 5 stars

New Combi boiler

Ryan is a Friendly, professional and honest individual, explaining things as he progressed in removing and fitting a new combi boiler.
I have used his service before with annual service and repairs.

November 7, 2025
Rated 5 out of 5 stars

Boiler repair

Came out for an emergency at short notice, explained the situation very well and fixed the issue. Will definitely be using again!

October 30, 2025
Rated 4 out of 5 stars

Useful advice from the engineer

The engineer advised useful information about the setting of the boiler to avoid error pop-up, as well as get it working more efficiently.

October 29, 2025
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Reply from Thermatekheating

Thank you Daniel, I appreciate you taking the time to leave us such a helpful review.

I hope next time we can earn that last star ⭐!

We’re always here to help should you need us.

Thanks again,
Ryan @ Thermatek Heating

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