Used Thermatek for boiler service after they fitted Tado remote system earlier in the month. Easy to book, they stick to the appointment. Time with 2 hour window given on booking. Happy with price... See more
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Excellent service
Excellent service, Ryan and apprentice arrived when they said they would, both very efficient and completed my annual service. Located a very slight leak and fixed it promptly. Also fixed the flue on the boiler, the lining was loose. Ryan advised that it looks like it had been like that since the flat was built. Will certainly use again and more than happy to recommend to others. Eleanor
QUICK RESPONSE AND EXCELLENT
Honest, Helpful and Constructive, Punctual, Quick response, excellent service and they came when they said. Highly recommended.
Another happy customer
Ryan arrived earlier than I expected, completed the job quicker than I thought, and cost me less than I anticipated.
Would highly recommend
Would highly recommend - called on Thursday evening with a boiler issue and was talked through actions to take at that point, and booked in for the next day. They came at 3pm as agreed and fixed the issue, plus an additional issue really quickly and easily. Great service!
Toilets fixed with quick response
Speedy response to issues with 2 toilets. Thorough in approach to job and all fixed quickly. Friendly and helpful.
very friendly
very friendly, patient and knowledgeable. very efficient and professional. excellent job too.
Technically very good.
Very,polite, on time . Job done with out any issues. Explained the control installation very well.
the second time as pleased as the first
This is the second time I called upon Thermatek. This time for a leaking radiator. It was fixed on the first visit and for a reasonable price. I paid the invoice promptly after receiving it.
From small to major problem excellent service
Quick response, professional, friendly and tidy. Obviously very competent and experienced. Happy to carry out a small job.
Ryan is reliable and always helpful
Ryan is reliable and always helpful - will use his company exclusively!
Professional
Swift, professional, punctual. Thermatek diagnosed the issue with my boiler, ordered the part required and fixed it. They made sure all other aspects were in order and even returned to fix a minor leaking issue free of charge.
Terrific company, highly recomended.
Professsional advice
Thermatek were very helpful
Thermatek were very helpful, punctual, polite and efficient when servicing my boiler and gas fire. They also gave me some helpful advice.
5* for Thermatek
Ryan at Thermatek is great! Really reliable, friendly and brilliant at his job. Would recommend to anyone!
Professional service, would recommend
Great communications and pleasant, professional service from Ryan. I would give 5 stars if it wasn't for the cost but that may be the going rate these days.
Prompt response .Great customer service…
Prompt response .Great customer service , very polite and patient.

Reply from Thermatekheating
Ryan and his team were so efficient
Ryan and his team were so efficient. Arrived on time and brilliant communication throughout.
I think Thermatek might be the most professional plumber I've ever dealt with.

Reply from Thermatekheating
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