Used Thermatek for boiler service after they fitted Tado remote system earlier in the month. Easy to book, they stick to the appointment. Time with 2 hour window given on booking. Happy with price... See more
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Excellent and professional service by…
Excellent and professional service by Ryan and colleagues at Thermatek. Couldn't rate them highly enough.

Reply from Thermatekheating
Highly recommend
Good communication, arrived on time, job completed in good time and absolutely no mess. Would highly recommend.
Arrived on time and undertook service…
Arrived on time and undertook service of gas boiler, Efficient and professional
Friendly and trustworthy
Friendly, efficient and trustworthy. Could have been taken for a ride but gave advice that meant I didn't need to pay for unnecessary work.
Excellent service
Ryan recently supplied and installed a new activator for our underfloor heating system and fixed a leaking connection from our Proboil hot water boiler. He did a great job. We would highly recommend Ryan and Thermatek Heating.
Ryan provided a professional and…
Ryan provided a professional and attentive service. Will use him again for our heating needs and value his advice.
Friendly, fast and reliable
Friendly, fast and reliable. Our experience could not have been better!

Reply from Thermatekheating
Very professionally done
Very professionally done, exactly on time. It was all polite and friendly and everything works perfectly.

Reply from Thermatekheating
A very prompt, professional & friendly service
Ryan who came to insepect the issue was really professional,honeat and friendly. Hegave his honest opinion on the issue and let me decide on the next steps but helped me with the process

Reply from Thermatekheating
Great Customer Service by Ryan
Ryan did a great job replacing our immersion heater. He was very articulate about the problem, transparent about costs and made sure we were comfortable with the end outcome.

Reply from Thermatekheating
Excellent service from Thermatek
Excellent service from Thermatek
Easy to book, totally reliable, on time and flexible if needs be to fit in with the customers diary.
Professional, friendly and very knowledgeable and experienced - I would highly recommend. I will definitely use them for any plumbing or heating jobs in the future as I have trust and confidence in them .

Reply from Thermatekheating

Reply from Thermatekheating
Ryan was very reliable and arrived on…
Ryan was very reliable and arrived on time and gave our boiler and gas fire the annual service. We have used Ryan’s services for several years and he is always quick to respond. Would highly recommend.

Reply from Thermatekheating
Annual boiler service and smart thermostat installation
Ryan did all the work mentioned and was very helpful with the questions about the smart thermostat.

Reply from Thermatekheating
Quick, efficient and very useful...
Ryan was very quick to work out the issue and presented us with a number of options to fix it based on different timings / costs. We could then work out what was best for us. The fix was very efficient and he got us back up and running very quickly. He is also a very nice approachable person which is a bonus. We would definitely recommend to others.

Reply from Thermatekheating
Best service ever
Best service ever
Helpful, honest, great results, above and beyond expectations
Highly recommend this plumber

Reply from Thermatekheating
Came quickly in an emergency
All work done timeously and efficiently. Even when I had an emergency leak with water dripping through my ceiling.

Reply from Thermatekheating
Ryan was super helpful from start to…
Ryan was super helpful from start to finish. Great communication and got my issue sorted very quickly. Thoroughly recommend!

Reply from Thermatekheating
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