Thermatekheating Reviews 

162
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency, knowledge, and speed with which tasks are completed, from boiler services to heat pump installations. People also appreciate the staff's professionalism, friendliness, and helpfulness, noting their clear explanations and tidy work. Reviewers frequently mention the company's superb communication and punctuality, with technicians arriving on time and keeping customers informed. The positive experiences reported by customers were consistent across all feedback, indicating a high level of satisfaction with the company's services and staff.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Staff

Customers had positive experiences with staff, consistently praising their efficiency, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Thermatek for boiler service after they fitted Tado remote system earlier in the month. Easy to book, they stick to the appointment. Time with 2 hour window given on booking. Happy with price... See more

Rated 5 out of 5 stars

Ryan has been doing all my gas work in my houses for a few years and he is completing my a or pump installation today I highly recommend him for anyone thinking about going down the heat pump directi... See more

Rated 5 out of 5 stars

Had Thermatek booked to come and install Tado remote heating thermostat in my house. From initial call back for quote and booking the appointment found Ryan very professional and quick to respond. O... See more

Rated 5 out of 5 stars

Installation of new heat pump went very smoothly and would recommend Ryan to anyone looking to install an air pump The quality of work was five star and delivered over and above on system



Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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4.9

All reviews

(162)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Boiler service

Great service from Ryan. He arrived on time and completed the work tidily. He is knowledgeable and informative and easy and pleasant to deal with.

September 5, 2024
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Reply from Thermatekheating

Thank you for the great review Susan, I really appreciate it, Ryan

Rated 5 out of 5 stars

Quick and efficient services

Quick and efficient services, many thanks

August 23, 2024
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Reply from Thermatekheating

Thank you so much for the review Sharon, We really appreciate it. So happy to hear that you found the service efficient!

Thank you,
Ryan

Rated 5 out of 5 stars

A professional, helpful plumber/ heating engineer.

We have never used Ryan and Thermatek before. But overall it was a great experience.
He responded quickly to our enquiry even though we called him in the evening.
He juggled his schedule to come to see the job.
He arrived at the arranged time.
He was knowledgeable and explained what was needed.
He sent an estimate promptly.
Once we had accepted the estimate, he fitted us in pretty quickly.
The job was carried out as planned.
He left the house clean and tidy.
The work was completed well and the problem has been fixed.
He was professional from start to finish.
He answered our questions and was very helpful.
We have no hesitation in recommending him.
We know we will employ Thermatek again.

August 5, 2024
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Reply from Thermatekheating

Thank you for taking the time to share your experience, it's great to get such positive feedback.

We're happy to hear that your pleased with the new radiator valves we installed and toilet seat that was replaced.

Thanks again and we look forward to working with you again!

Thermatek

Rated 5 out of 5 stars

Ryan was helpful and punctual and…

Ryan was helpful and punctual and professional

July 30, 2024
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Reply from Thermatekheating

Thank you for your feedback, I’m very pleased to hear that you had a good customer experience.

Keep us in mind for any future requirements.

Rated 5 out of 5 stars

Great service and a great finish to my…

Great service and a great finish to my bathroom. The work was carried out very professionally and quickly. Thank you very much, I highly recommend Thermatek Heating.

July 18, 2024
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Reply from Thermatekheating

Thank you for the positive review Kyle,

I’m so happy to hear that you’re happy with the bathroom upgrades. Keep us in mind should you need anything else in the future, it was a pleasure to work with you.

Ryan @ Thermatek Heating | Plumbing | Renewables

Rated 5 out of 5 stars

How plumbers should be.

Turned up when he said he would, did a great job without leaving a mess and for a reasonable cost. Would use again.

July 19, 2024
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Reply from Thermatekheating

Thank you for the positive review, I'm glad to hear that we provided a satisfactory service and we look forward to working with you in the future.

Thermatek

Rated 5 out of 5 stars

Professional and friendly

Ryan was very professional and friendly throughout the process. The work was completed quickly and tidily. I would definitely recommend him.

July 10, 2024
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Reply from Thermatekheating

Thank you for taking the time to leave us a review.

We pride ourselves on providing high quality and efficient service and I'm so happy to hear that we delivered.

Thanks again,

Thermatek

Rated 5 out of 5 stars

Awkward job. Engineer had to work in a tight space…

Engineer had to work in a tight space and still managed to get the job done quickly and without any mess.

June 24, 2024
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Reply from Thermatekheating

Thank you for taking the time to leave us a review Andrew, keep us in mind for anything you need on the future.

Rated 5 out of 5 stars

Look no further, best of the best!

We booked thermatek in to remove an old gas fire and fit a stove cooker which required new gas pipes. Ryan was absolutely spot on and did an outstanding job! Also really great prices for such a high standard of work! Definitely our go to for any and all future work!

June 18, 2024
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Reply from Thermatekheating

Thank you for your kind words and for choosing our services. We are thrilled to hear that you were happy with Ryan's work in removing your gas fire and install a new gas line. We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Good communication

Good communication

June 11, 2024
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Reply from Thermatekheating

Thank you for the positive review Janet, keep us in mind for anything you need in the future. Ryan

Rated 5 out of 5 stars

Great, quick service

Ryan responded very quickly to our emails, did a good job and explained things clearly. It was important for us to work with someone who aligns with our sustainability values.

June 5, 2024
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Reply from Thermatekheating

Thank you Heloisa, I really appreciate you taking the time to leave such a positive review. I look forward to working with you and Shrub Coop again in the future again in the future!

Rated 5 out of 5 stars

Excellent.

June 7, 2024
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Reply from Thermatekheating

Thank you for taking the time to leave a review Martin, we appreciate the feedback.

Rated 5 out of 5 stars

Highly Recommended

Ryan was brilliant and fixed our problem quickly and at a very reasonable cost. Highly recommended!

June 6, 2024
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Reply from Thermatekheating

Thank you for taking the time to leave a review, much appreciated.

Rated 5 out of 5 stars
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Reply from Thermatekheating

Thank you for the feedback Linda, I’m glad to hear that you had a good experience.

Rated 5 out of 5 stars

Great service!

Ryan was able to resolve the issue with my radiator and was very friendly and professional

May 29, 2024
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Reply from Thermatekheating

Thank you Elaine, I appreciate the feedback.

Rated 5 out of 5 stars

Sorted out gas combi boiler

Ryan from Thermatek serviced our gas combi boiler last week. He picked up on a small issue and resolved it on the dayz Very happy with the service and very good value for money! We will be using his services again.

May 29, 2024
Unprompted review
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Reply from Thermatekheating

Thank you Caitlin for sharing your experience, we appreciate the positive feedback.

Rated 5 out of 5 stars

Highly Recommended Company

We’ve had an issue with our gas combi boiler for months and we had another company come to fix it, £££’s later and various visits with the same confused noises we decided enough was enough. Ryan from Thermatek came highly recommended from our local residents group so we gave him a call. He was very friendly, polite and arrived on time (not the case with the last crowd). He had a look and quickly determined the source of the problem, explained it clearly and provided a quote on the same day. He ordered the part and returned 24hrs later. Needless to say the problems had gone away, no issues whatsoever. We are over the moon, very pleased with the service, we’ll definitely be going directly to him in the future and we’ve recommended him to all our neighbours since.

May 9, 2024
Unprompted review
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Reply from Thermatekheating

Thank you for sharing your experience Sally.

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