Used Thermatek for boiler service after they fitted Tado remote system earlier in the month. Easy to book, they stick to the appointment. Time with 2 hour window given on booking. Happy with price... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Boiler service
Great service from Ryan. He arrived on time and completed the work tidily. He is knowledgeable and informative and easy and pleasant to deal with.

Reply from Thermatekheating

Reply from Thermatekheating
A professional, helpful plumber/ heating engineer.
We have never used Ryan and Thermatek before. But overall it was a great experience.
He responded quickly to our enquiry even though we called him in the evening.
He juggled his schedule to come to see the job.
He arrived at the arranged time.
He was knowledgeable and explained what was needed.
He sent an estimate promptly.
Once we had accepted the estimate, he fitted us in pretty quickly.
The job was carried out as planned.
He left the house clean and tidy.
The work was completed well and the problem has been fixed.
He was professional from start to finish.
He answered our questions and was very helpful.
We have no hesitation in recommending him.
We know we will employ Thermatek again.

Reply from Thermatekheating

Reply from Thermatekheating
Great service and a great finish to my…
Great service and a great finish to my bathroom. The work was carried out very professionally and quickly. Thank you very much, I highly recommend Thermatek Heating.

Reply from Thermatekheating
How plumbers should be.
Turned up when he said he would, did a great job without leaving a mess and for a reasonable cost. Would use again.

Reply from Thermatekheating
Professional and friendly
Ryan was very professional and friendly throughout the process. The work was completed quickly and tidily. I would definitely recommend him.

Reply from Thermatekheating
Quick and well done
Very quick response and to book the appointment. Very nice and polite guy
Awkward job. Engineer had to work in a tight space…
Engineer had to work in a tight space and still managed to get the job done quickly and without any mess.

Reply from Thermatekheating
Look no further, best of the best!
We booked thermatek in to remove an old gas fire and fit a stove cooker which required new gas pipes. Ryan was absolutely spot on and did an outstanding job! Also really great prices for such a high standard of work! Definitely our go to for any and all future work!

Reply from Thermatekheating
Great, quick service
Ryan responded very quickly to our emails, did a good job and explained things clearly. It was important for us to work with someone who aligns with our sustainability values.

Reply from Thermatekheating
Highly Recommended
Ryan was brilliant and fixed our problem quickly and at a very reasonable cost. Highly recommended!

Reply from Thermatekheating
Great service!
Ryan was able to resolve the issue with my radiator and was very friendly and professional

Reply from Thermatekheating
Sorted out gas combi boiler
Ryan from Thermatek serviced our gas combi boiler last week. He picked up on a small issue and resolved it on the dayz Very happy with the service and very good value for money! We will be using his services again.

Reply from Thermatekheating
Highly Recommended Company
We’ve had an issue with our gas combi boiler for months and we had another company come to fix it, £££’s later and various visits with the same confused noises we decided enough was enough. Ryan from Thermatek came highly recommended from our local residents group so we gave him a call. He was very friendly, polite and arrived on time (not the case with the last crowd). He had a look and quickly determined the source of the problem, explained it clearly and provided a quote on the same day. He ordered the part and returned 24hrs later. Needless to say the problems had gone away, no issues whatsoever. We are over the moon, very pleased with the service, we’ll definitely be going directly to him in the future and we’ve recommended him to all our neighbours since.

Reply from Thermatekheating
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






