NOT RECOMMENDED, NO COMMUNICATION, NO REFUND, MISSING ITEMS I ordered 2 knives and a sharpening stone about 2 weeks ago. I’ve received my order however Sharpening Stone was missing, I`ve emailed th... See more
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See what reviewers are saying
Since RM are experiencing problems in their overseas shipping since 10-1-2023 it would have been customer friendly if you have informed me at least and offered me an alternative shipping option. My or... See more
Ordered a knife on 06/07 and received an email on 11/07 saying that the order is on its way. The link provided, prompts you to download the shop app to track order. On the app it shows that the status... See more
As an enthusiastic home chef with a general love of sharp stuff, I had a hankering for a Santoku. Did a lot of research, particularly into which steel and scoured lots of websites includ... See more
Company details
Written by the company
The Sharp Chef is proudly one of the UK's leading shops for Japanese Knives & accessories since 2017. Free UK shipping, next working day delivery. We can help you find the perfect knife! We don't use TrustPilot anymore. Please visit us on Reviews.io for reviews since 2022.
Contact info
Cambridge, United Kingdom
- Info@thesharpchef.co.uk
- www.thesharpchef.co.uk
1.8
Poor
209 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Once again Chris and the sharp chef…
Once again Chris and the sharp chef provide excellent service and quality of the product.I can’t really say any more other than I would highly recommend them.5***👍👍
July 23, 2021
It’s beautiful and came so fast!
July 15, 2021
Excellent quality knife
Excellent quality knife. Everything as described and very quick delivery! Thoroughly recommended!
July 14, 2021
Thanks for this
Thanks for this, my brother was over the moon with his gift. The guides on your website were so helpful in making the right choice.
July 12, 2021
Fantastic reasonably priced knife which…
Fantastic reasonably priced knife which was sharp out of the box, arrived promptly and was well packaged. Couldn’t ask for more. Bought this as a gift, but I may buy my next kitchen knives from here too.
July 1, 2021
Hassle free order from start to finish.
June 25, 2021
brilliant small business that cares!
I really like the service this company provides and be happy to use their service again. Fast responses, no fuss communication, quick shipment, what more to ask for.
My first order sadly didn’t arrive as planned, and upon contacting the company, Chris the owner responded within the hour and offered a solution. The replacement was brilliant and I have since ordered again.
Wish all companies would offer such a excellent service!
Highly recommend!
June 19, 2021
Unprompted review
Very easy to order from
Very easy to order from, staff no there stuff and the chat system works well, would definitely use again and recommend to others👍👍
June 16, 2021
Great service, good knifes, fast delivery
I ordered the wrong knife on the website and then I asked if I could exchanged to another one via email. I was replied promptly and they did the exchange quickly and refunded me the difference.
What’s even better was he delivered the same day I ordered. Great service, would definitely buy here again!
Keep it up
June 14, 2021
A great knife
I emailed Chris and explained the type of knife I was looking for, he replied within a day with a couple of different suggestions. The one I picked arrived within a couple of days and it’s fantastic! It is really sharp, keeps its edge and the balance is great! Would highly recommend, best knife I own and I’m looking forward to expanding my collection again soon.
June 12, 2021
It's a really nice knife.
May 31, 2021
Reply from The Sharp Chef
Hi There,
Thanks for the review, it's always lovely to get positive feedback.
I notice your order was placed at 3:50pm and delivery was 10:30am the next day and your feedback suggests you like the knife. It would be really helpful to know why we didn't get 5 stars for this order so we can make sure we get it better next time.
Please feel free to drop us an email and let us know how we can improve.
Happy chef
Being new to the world of kitchen knives, I had as many questions as there were options! Chris not only guided me to the right knives but his knowledge in the products was confidence inspiring. I’m very happy with the choice and glad I decided to call.
Thank You,
Rash.
May 24, 2021
As ever wonderful
April 13, 2021
Superb service and prompt delivery
Superb service and prompt delivery. The knives are fantastic - almost works of art and a pleasure to cook with.
April 8, 2021
Fantastic service and prompt delivery
Fantastic service and prompt delivery, can't fault them at all
Will definitely purchase more products from them
Thank you
April 8, 2021
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