Super stylish merino shearling gilet! It’s beautifully crafted,really easy to wear & will enhance lots of different outfits Keep up the Brilliant Work Can’t wait to wear it Best wishes Lou... See more
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Review summary
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Delivery was very quick, I love my new gilet it is exactly what I’ve been looking for. Am already wearing it (Scottish summer!) it will be a brilliant layering piece although the year. Everyone should... See more
Company replied
The slippers I purchased are really lovely…….can’t wait to wear them in the colder weather. I have to say Anna was extremely helpful to me as I had to send my first pair back as they were too big…... See more
Company replied
I had a query before purchasing which was handled speedily and efficiently and the product itself is really lovely. Beautiful quality and superbly made. My order was also delivered speedily. All in al... See more
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Company details
Written by the company
Slow + Mindful + Sustainable The Small Home is a capsule collection of beautifully crafted lifestyle, clothing and interior pieces, each as individual as the talented people who make them.
Contact info
London, United Kingdom
- www.thesmallhome.co.uk
4.7
Excellent
347 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The product is the highest quality and…
The product is the highest quality and the customer service is superb! Recommend to everyone.
September 30, 2024
Reply from The Small Home
Eszer, thank you so much for this wonderful review! We're absolutely thrilled that you love what we do! ❤️
You will love these slippers
Absolutely gorgeous slippers and, supporting Ukraine too. It’s a win on so many levels.
September 27, 2024
Reply from The Small Home
Thank you Pennie for this lovely review! ❤️
Really beautiful slippers & gorgeous…
Really beautiful slippers & gorgeous ring, arrived wonderfully packaged. Great service.
September 25, 2024
Reply from The Small Home
Thanks so much Sarah for taking the time to write this review! ❤️
Beautiful slippers from The Small Home…
Beautiful slippers from The Small Home ..thank you Ayshea
Packaged and delivered perfectly
September 30, 2024
Reply from The Small Home
Thank you Desney for being such a wonderful customer! ❤️
Really unique
Really unique, quality items and a truly lovely personal approach. Loved all the products I purchased esp. my wonderful, toastie slippers. Feeling very pampered indeed - many thanks.
September 27, 2024
Reply from The Small Home
Tracey, thank you so much for taking the time to write this wonderful review! ❤️
Excellent products and response.
I love what the small home has to offer great products and competitive pricing.
Excellent Coustomer service.
September 2, 2024
Reply from The Small Home
Wonderful to hear - thank you! ☺️
Fantastic slippers
Fantastic slippers, really well made and at a sensible price. Great helpful service.
September 9, 2024
Reply from The Small Home
So pleased to hear that you're happy Mark! ❤️
Reply from The Small Home
Thanks so much for taking the time to write this lovely review Ann ❤️
Just all products fantastic quality and…
Just all products fantastic quality and super quick at sending out
August 2, 2024
Reply from The Small Home
Thanks for taking the time to write this lovely review Sharon. We’re so pleased that you are happy with our products and our service! 🤍
A beautiful item swiftly delivered and…
A beautiful item swiftly delivered and a perfect fit.
Thank you
July 26, 2024
Reply from The Small Home
Thanks Vivien for taking the time to write this lovely review. We’re delighted that you’re happy with your item!
Reply from The Small Home
Thanks so much for this great review Greg!
Sisel plant holders.
Quick and efficient service, quality of goods excellent, I will be happy to shop with small home again.
July 5, 2024
Reply from The Small Home
Thanks Carole, that’s fabulous to hear!
Great customer service
I’d broken a necklace and, at short notice needed a replacement to adorn the out fit I had planned to wear at a v special christening. Found a replacement and Anna at The Small Home ensured it was delivered in time for our family’s special day. Excellent customer service
July 5, 2024
Reply from The Small Home
Thanks Jo for this lovely review. We are so happy that your replacement arrived in time for your important day! ❤️
Another stunning piece!
The Small Home has mastered the collection of pieces that look and feel so designer, yet are comfortable, practical, and gorgeous. The sizing of the covers with the filler is perfection. Not too full, just the right amount for that relaxed, comfy invitation to sit back! The color pallets compliment eachother making it look like you had a designer!
June 5, 2024
Reply from The Small Home
Thanks for your lovely words Kelly, we are delighted to hear that buying pieces from The Small Home makes you feel as though you'd have a designer in. A lot of thought and consideration goes into everything we offer so we are glad this comes across to our customers. Thank you for sharing X
Go give this company a look exceptional customer service and great products
I couldn’t recommend this small company enough there customer services is exceptional I ordered a bath mat and there were afew issues with the finishing off of the mat which I contacted them about and no hesitation from them to send a new bath mat out the reason I’ve given four stars is because of the bathmat not because of their customer service and the way they handled things I will be using them again as they did try to put it right for me and they couldn’t apologise enough so to me I will definitely be using them again go take a look
June 13, 2024
Reply from The Small Home
Hi Carol, thanks for your review. We believe that excellent customer service can really add to the shopping experience and avoid stress and frustration when things occasionally go wrong by handling things quickly and well. Thanks for sharing your experience X
Lovely and considered things for your home
The Small Home always has the loveliest things and delivery is super quick.
June 3, 2024
Reply from The Small Home
Thank you, we are glad you love what you do! Thanks for taking the time to give this review X
What a Pleasure Buying From You!
An Excellent, Customer Service Paramount -Conscientious Company that I Would Highly Recommend for Top Notch Service And Beautiful, Quality Luxurious Goods.
‘Bravo’ TheSmallHomeCompany - There’s not many others out there quite like you!
April 29, 2024
Reply from The Small Home
What a lovely commendation Wendy! We are delighted that you have a lovely customer experience with us and love our products. Do keep recommending us and thank you for sharing this review X
Always very helpful and good quality…
Always very helpful and good quality beautiful slippers
April 24, 2024
Reply from The Small Home
Hi Alison, thanks for sharing your review on our helpful service and beautiful slippers. So encouraged to hear that we are achieving our aims! TSH X
Beautiful rug
Beautiful cream rug- gorgeously soft, perfect thickness, versatile colour. Delivery was quick and well packaged.
April 29, 2024
Reply from The Small Home
Thank you for this review. So glad you are delighted with your new rug, there are one of our quiet bestsellers. The Small Home X
The Small Home is the best small…
The Small Home is the best small business I have ever found.
Beautiful, sustainable items, which I’m proud to say my home is now full of!
Ayshea and her little team deliver a wonderful personal touch.
Thank You ❤️
April 29, 2024
Reply from The Small Home
Hey Michelle, thank you for this lovely review and for being such a loyal and supportive customer of The Small Home and our small team. Appreciative and repeat customers are one of the joys of running an independent business. Thank YOU X
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