I love this company’s products, such beautifully scented items at very reasonable prices. The handwash and hand creams are very good, I particularly like White Jasmine. Another favourite is the New Eu... See more
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Purchased some soaps from The Somerset Toiletry Co and found them a great product, good value & fast delivery. Definitely be returning for future purchases
Repair the air toilet drops. Beautiful scent, unfortunately you can't smell it once out of the bottle! Completely useless for it's intended purpose. I only have a small bathroom too. Very disappointed... See more
Company replied
My first ever Order and it arrived today. Everything is excellent quality and the soap mystery box contained four really beautiful soaps. I am buying my birthday and Christmas gifts early this year to... See more
Company details
Written by the company
We take great pride in the talent and devotion that goes into the design and efficacy of each of our products. We strive to ensure that our creations stand out on the shelf, draw customers in with their fragrance and delight when used. Our passion to get this right drives us, and we are constantly seeking perfection to bring you products that are exquisitely made. Exquisite products do not need to be overly expensive. No matter the budget, everything we sell is designed to please the eye. Formulations vary depending on price point, but the very best quality ingredients – naturally active wherever possible – for each target market is always our goal. We believe in fair, honest pricing and don’t inflate our margins to increase our profits. We love what we do and have been designing, formulating and selling bath and body products for 18 years here at The Somerset Toiletry Company.
Contact info
The Somerset Toiletry Co., Upper Bristol Road, BS39 5TA, Clutton, United Kingdom
- 01761451122
- sayhello@tstcglobal.com
- www.thesomersettoiletryco.co.uk
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5 stars
I will only buy cruelty free products and will only buy from UK companies, who produce the majority of their goods in the UK. I like good quality products and value for money with a good choice of fragrances. I also appreciate good customer services and well packed and prompt delivery of goods. The Somerset Toiletry Company ticks all the boxes and I will be a regular customer from now on.

Reply from The Somerset Toiletry Company
Little gifts of joy
Fast delivery. All products were well presented and given as gifts that we're all received with joy!

Reply from The Somerset Toiletry Company
Lovely fragrance and goods dispatched…
Lovely fragrance and goods dispatched very quickly.

Reply from The Somerset Toiletry Company
Love the products
Love the products! Great quality at reasonable prices.

Reply from The Somerset Toiletry Company
Beautiful products, would prefer eco friendly packaging
Beautiful products, yet to open as they are birthday presents, but they smell amazing through the packaging! Have used before and hand cream is the best I've ever used. Body cream fragrance goes on forever. Would have preferred more environmentally friendly packaging (shredded paper instead of polystyrene nuggets, which smelt strongly of chemicals and will end up in landfill) which would seem more in tune with company's excellent ethos. Would also be more appealling to send to eco-conscious relatives as gifts if recycled packaging used.

Reply from The Somerset Toiletry Company
Hand Cream
I love the hand cream. one of the best I have tried at a reasonable price
One thing I would like would be more variety in the packs. All three that I purchased had the same selection.

Reply from The Somerset Toiletry Company
Lovely products
Lovely products, reasonably priced and SLS free so kind to skin. Would recommend.

Reply from The Somerset Toiletry Company
One happy customer!
Great products, easy to use website and fast delivery. Very pleased with my purchase from this Company.

Reply from The Somerset Toiletry Company
Very helpful
Very helpful, I didn’t get the 10% email and the company sorted very quick,would be happy to recommend fast delivery

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Reply from The Somerset Toiletry Company
Delivery was great on time
Delivery was great on time, items were perfect.

Reply from The Somerset Toiletry Company
I have just received my order from the…Somerset Toiletry Company
I have just received my order from the Somerset Toiletry company. The products I order smell lovely and everything was very well packaged. Would definitely order again.

Reply from The Somerset Toiletry Company
First class Company
I have used this Company many times now and would not hesitate to recomend.

Reply from The Somerset Toiletry Company
The hand cream is the best I have ever…
The hand cream is the best I have ever tried! It is excellent

Reply from The Somerset Toiletry Company
The goods arrived very quickly and well…
The goods arrived very quickly and well packaged. Love the products, the hand creams are lovely and moisturising and smell great too.

Reply from The Somerset Toiletry Company

Reply from The Somerset Toiletry Company
Lovely products at very reasonable…
Lovely products at very reasonable prices, good delivery service also.

Reply from The Somerset Toiletry Company
Somerset Grapefruit and Orange duos very popular with our family !
I have bought Somerset Grapefruit and Orange Hand Wash and Hand Lotion, presented in a Hand Care Caddy. On the first occasion I bought 2 sets; my entire family of many ages from 70's to the 3 year old, all love the soap particularly..."because it makes my hands smell of lovely oranges". Our youngest grandchildren wash their hands with great enthusiasm. I have ordered sets for all of our children and grandchildren as one of their Christmas presents !

Reply from The Somerset Toiletry Company
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