The South America Specialists Reviews 

129
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

At 60 and seen so many places, this was our best trip ever. What an amazing trip of a lifetime. We have travelled to many places and this was 3-4 weeks, Argentina followed by 3 days in Rio.... See more

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Rated 5 out of 5 stars

So pleased I found this company. The information, efficiency and care were exemplary. A truly bespoke holiday for six of us where real interest was shown in what we wanted. Two generations, dietary... See more

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Rated 5 out of 5 stars

The South American Specialists were so helpful to us in planning our trip from Canada. We knew we wanted to visit Chile, Argentina and Brazil but unsure where to start. Nick was extremely knowledgeabl... See more

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Rated 5 out of 5 stars

Nick did a great job fitting together the moving parts for our 2nd South American trip booked through his agency. The guides, drivers, and activities were tip-top. We were on uncertain terrain in nort... See more

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Company details

  1. Tour Operator
  2. Travel Agency
  3. Travel Aggregator

About The South America Specialists

Written by the company

Machu Picchu
The South America Specialists

Having created luxury, tailormade holidays to the countries of South America since 2010, we offer an outstanding and personalised holiday planning service for those looking for their trip of a lifetime! (and we hope that our Trustpilot reviews reflect this!)

We all travel regularly to each of the countries that we sell and so know the hotels, the locations and the activities from first hand experience. This knowledge (and over 20 years of industry experience) allows us to offer a truly personalised service from start to finish.

When combined with our full ATOL bonding, 24/7 helpline and outstanding in-country contacts, we feel that our service is second to none in the market.


So why book with the South America Specialists?

  • Over 20 years of country specific knowledge and travel
  • Fully ATOL bonded to protect your money should anything go wrong
  • 24/7 emergency contact numbers for support both before and during your trip
  • Personalised service from the start to the end of your trip
  • Commission based pricing which allows us to offer highly competitive rates

  • Please feel free to give us a call or get in touch through our website. We look forward to helping you plan your next adventure to South America!

    Nick and the team @The South America Specialists

    CONTACT US >>

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    4.9

    Excellent

    TrustScore 5 out of 5

    129 reviews

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    4.9

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    (129)

    12 reviews in the last 12 months

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    Rated 5 out of 5 stars

    Argentine November 2018

    Argentine November 2018
    A wonderful holiday made even better by the excellent, inspired, efficient, responsive, kind and generous help we got from Nick at The South American Specialists. Big thanks. M&M Johnston

    November 27, 2018
    Unprompted review
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    Reply from The South America Specialists

    Hi Mr and Mrs Johnston,

    Thank you very much for taking the time to write a few words about your experience with us! We were very happy to hear that you had had a good trip and that everything ran smoothly while you were out in Argentina.

    We look forward to hearing from you in the future if you ever feel like heading back out to South America or across to Africa!

    All the best,

    Nick and the team at The South America Specialists

    Rated 5 out of 5 stars

    Chile - a dream trip November 2018

    Ed Chaplin organised a fabulous trip to Northern Chile, following our specifications.
    As had been himself a short time ago, he was able to advise on a sensible itinerary and time to stay in each place. All transfers and arrangements went without a hitch, and the hotels he chose for us were amazing.
    Without reservation, I would recommend this company.

    November 26, 2018
    Unprompted review
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    Reply from The South America Specialists

    Dear Cristina,

    Thank you for taking the time to review us! I'm so happy to hear that you had such a fantastic trip. It was a pleasure to put such a interesting and varied itinerary together for you both.

    Please don't hesitate to get in touch for any future trips.

    All the best,

    Ed & the South America Specialists team

    Rated 5 out of 5 stars

    We really enjoyed working with Nick and…

    We really enjoyed working with Nick and his team. They had good recommendations and you can't beat that the service is free - would definitely recommend if you're looking for a low stress way to plan a trip to Argentina.

    November 20, 2018
    Unprompted review
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    Reply from The South America Specialists

    Hi Taylor,

    Thank you very much for taking the time to write a quick review of our services and we were very happy to hear that the trip lived up to expectations!

    We look forward to helping you with any future travel plans to South America (or Africa!).

    All the best,

    Nick and the team at The South America Specialists

    Rated 5 out of 5 stars

    Honeymoon in Brazil, Peru and Argentina!

    Just got back from our honeymoon and thanks to the South America Specialists, it was a truly a memorable experience. We couldn't recommend more. Nick was extremely helpful and we spent about three months or so specifically tailoring the trip we were looking for. The hotels they suggested and booked for us were all great (location and staff were perfect). The team is very responsive and were able to change our itinerary midway through the trip and everything was confirmed on the spot. The tour companies they work with locally were very helpful as well. They assisted with restaurant bookings, private tours, and general recommendations about the places we were in. You wont regret booking your next trip with them!

    November 14, 2018
    Unprompted review
    The South America Specialists logo

    Reply from The South America Specialists

    Hi Omar,

    Thank you very much for taking the time to write a few words about your experiences with us and we were very glad to hear that you had such a good time on your honeymoon!

    It was a pleasure helping you put together the trip and we look forward to hearing from you again in the future if you are ever looking to South America (or Africa) for another trip!

    All the best,

    Nick and the team at The South America Specialists

    Rated 5 out of 5 stars

    Honeymoon in Argentina

    Wonderful trip organised by Ed. We went to Argentina on our honeymoon and visited Buenos Aries, Los Glaciares National Park, Peninsula Valdes and the La Pampas region. It was a fantastically organised trip and we were very well looked after at every point. I would highly recommend The South America Specialists!

    November 7, 2018
    Unprompted review
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    Reply from The South America Specialists

    Hi Ayisha,

    We're delighted to hear you and Chris had such a fantastic honeymoon! Thank you so much for making the effort to review us - we really appreciate it. I'm looking forward to seeing your photos, especially the whales!

    Please don't hesitate to get in touch with any future trips to South America.

    All the best,

    Ed and the The South America Specialists' team

    Rated 5 out of 5 stars

    We used The South America Specialists…

    We used The South America Specialists and couldn't have had a better experience. The service they organised was impeccable and I will use them again on our next booking.

    November 5, 2018
    Unprompted review
    The South America Specialists logo

    Reply from The South America Specialists

    Hi Erris,

    Thank you very much for taking the time to write a short review of our services! We are really glad that you had a good honeymoon to Argentina and Brazil and look forward to helping you both with any future trips to South America!

    All the best,

    Nick and The South America Specialists' Team

    Rated 4 out of 5 stars

    Small enthusiastic team who know Latin America really well

    The South America Specialists are a small team. Their undoubted strengths are that they really do know Latin America, their recommendations for where to go and what to see are excellent, they are flexible at the planning stage of a trip and keen to meet the traveller's wishes, they are quick to respond to emails and suggestions, and the documentation and online support (via the app Vamoos) is efficient and helpful.

    The downside of being a small team is that they rely a lot on their service partners, suppliers and in-country agents. Their in-country agents are mixed, and in some cases they in turn have delegated to a local agent, which means contacting anyone in the event of difficulties can be challenging, time consuming and expensive in calls. They also rely on being updated by their in-country agents when things change, which did not always happen.

    They use FlightCentre as their flights booking agent and on my trip they and I were badly served by some unimaginative and unhelpful routings/timings selection from FlightCentre which I had to put right myself.

    In summary, The South America Specialists delivered a first rate holiday for me, but not without quite a bit of input from my side and double-checking that things were practical and would work on the ground. I would certainly recommend them for the experienced traveller who knows what he or she wants and has some familiarity with Latin America, but the traveller who has not been to South America before or who wants their trip more closely planned and their hand held more tightly during the trip may prefer a bigger or more established agent.

    November 5, 2018
    Unprompted review
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    Reply from The South America Specialists

    Hi John,

    Thank you for taking the time to write a review of our services on your recent trip to Chile and Argentina.

    As a small, specialist operator, we pride ourselves on being better informed, better value and providing better service than the 'bigger or more established' agents that you refer to in your email and so it was with some concern that we read your comments regarding the level of contact and service that you received during your itinerary. If we are correct, the only instance where you required any help was for your bus transfer from Punta Arenas through to Ushuaia. This is a bus journey that we advised against taking originally as the bus transportation services in South America are unreliable at best. At the time (a Sunday evening), you communicated to us that there was an unforeseeable delay in the journey and that you needed the transfer in Ushuaia to be amended. Within an hour of your email, we had verified and reconfirmed the transfers in Ushuaia.

    We have been established now for coming up to 9 years in March with a small company ATOL bond and many of our on the ground partners are the same that are employed by the larger companies you have referred to. We have been sending all types of traveller to South America during this time with very good feedback across the board and so pointedly and respectfully object to your assertion that we are not able to provide the sort of all encompassing service that you would assert a first time traveller to the continent requires.

    You are, of course, fully entitled to your opinion and point of view on these matters and we have made note of your concerns to try and improve these elements going forwards. As you say, particularly with regards to internal flights in South America, it is no secret that the schedules change and the prices vary wildly depending on timing which can be tricky to negotiate at times, for which we apologise.

    Again, thank you for your honest feedback and, in the main, we are very glad that you had a good trip.

    All the best, Nick and The South America Specialists’ Team

    Rated 5 out of 5 stars

    2 weeks trip in Chile and Peru

    We did a 2 weeks trip in Chile and Peru for our honeymoon. Overall it was spotless and even above expectations
    In the trip preparation they took our requests and desires into considerations and definitely delivered. They also offered some sounded advises based on their strong experience.
    Organisation on site was perfect and even though we didn't have any issue, we could feel we were in good hands in case anything happened.Hotel selected were awesome and the places visited breathtaking.

    November 1, 2018
    Unprompted review
    The South America Specialists logo

    Reply from The South America Specialists

    Hi Nicolas,

    Thank you very much for taking the time to write a review of our services and we are very glad that you had a good honeymoon!

    It was our pleasure to be able to help and we look forward to hearing from you again in the future with any plans to South America (or Africa!).

    The best of luck with your new married life!

    Nick and the team at The South America Specialists

    Rated 4 out of 5 stars

    2 weeks in Peru

    We had the most fantastic 2 weeks in Peru and Nick and the team really helped us to make the trip the best it could be. I'd highly recommend them as specialists for this extraordinary country.

    October 31, 2018
    Unprompted review
    The South America Specialists logo

    Reply from The South America Specialists

    Hi Sophie,

    Thank you very much for taking the time to write a review of your experiences with us and thanks for using us again for this, your second trip!

    We were very pleased to hear that you had a good trip and you clearly love Peru as much as we do as a destination.

    We look forward to helping you arrange your next trip to South America!

    Nick and the team at The South America Specialists

    Rated 5 out of 5 stars

    Superbly arranged honeymoon to Argentina and Brazil

    Both Kerry and I had travelled to various south American countries before and we knew that - as well as being a fascinating part of the world, it can be a challenge to work out an itinerary and make all the logistics work properly. In choosing The South American Specialists to organise or honeymoon adventure to Argentina and Brazil, we knew we were placing considerable trust in the company to help get all of these aspects exactly right so that we could relax and enjoy ourselves.

    Fortunately, Nick and his colleagues proved to be excellent at all of this. Nick took the time to work with us - using his considerable local experience to help us plan the best places for us to visit given our available time, our preferences and the season. Our trip was going to take us from Buenos Aires to El Calafate in Patagonia - then Mendoza, Iguazu - over the border to Buzeos, in Brazil, and finally to Rio de Janeiro. From start to finish everything worked flawlessly: airport pickups, flights, and tours. The company has great taste in choosing hotels, guides and other local suppliers - as well as suggesting the best places to see en route. We stayed nowhere that we did not love or which did not treat us as special guests. We were provided with ample, and flawlessly accurate information on each place we were to visit. We were left with a series of wonderful memories of both counties from our honeymoon - and we would recommend The South America Specialist in a heartbeat to anybody else looking to plan such a trip.

    October 10, 2018
    Unprompted review
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    Reply from The South America Specialists

    Hi Phil and Kerry,

    It was great to hear from you the other day about your trip, I was very glad that you had had such a good time and were lookked after so well by the properties and guides! Thank you for taking the time to write a review of your experiences using us and we look forward to helping you with any future travels to South America or Africa!

    The best of luck with your new, married, lives together!

    Nick and The South America/Africa Specialists' team.

    Rated 5 out of 5 stars

    Honeymoon in Peru

    The South America Specialists organised our honeymoon in Peru and we couldn't fault them. Communication before the trip was great and they did everything we asked of them. Arrangements when we were there were all seamless and all of our travel and transfers went smoothly, and our guides and excursions were all brilliant. We had an incredible trip and wouldn't hesitate to recommend them!

    October 9, 2018
    Unprompted review
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    Reply from The South America Specialists

    Hi Heather,

    Thank you so much for writing a review of us and we were very happy to have been able to help put together your honeymoon for you in Peru! It sounded like you had a great time! :)

    We look forward to being able to help with any other plans you have in the future to South America or Africa.

    All the best,

    Nick and The South America/Africa Specialists' Team

    Rated 5 out of 5 stars

    Issy and Simon really enjoyed this…

    Issy and Simon really enjoyed this trip. It was well arranged, efficient and on time. We got to Cusco and a super hotel - easily. The trail itself was such fun. Our guide, Henry Joel Mesicano, was quite outstanding. We learned a great deal from him about Inca history but also the flora and fauna we were coming across during the hike. I would thoroughly recommend, The South American Specialists, Lima Tours and Henry who is self employed. Thank you to one and all. Simon

    August 23, 2018
    Unprompted review
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    Reply from The South America Specialists

    Hi Simon and Issy,

    We were really glad to hear that you had a good trip and enjoyed the trail! It is such a spectacular area of the world but also tough going so well done! We look forward to hearing from you again in the future if you ever need any help with another trip to South America or Africa.

    All the best,

    Nick and The South America Specialists' Team

    Rated 5 out of 5 stars

    Excellent service and insight

    Thoroughly recommend Nick French at The South America Specialists - he was very helpful and responsive in the booking stage and was able to provide helpful insights and contributions to make our South America trip very memorable. The support during the trip itself was fantastic - excellent ground agents and Nick was always responsive to our emailed queries and itinerary changes while we were travelling.

    June 28, 2018
    Unprompted review
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    Reply from The South America Specialists

    Hi Simon,

    Thank you very much for taking the time to review us. Delighted to hear that you and Amy had such a memorable trip! It was a pleasure to help you put your itinerary together and look forward to helping with your future trips to South America.

    All the best,

    Nick and The South America Specialists Team

    Rated 5 out of 5 stars

    Two superb trips

    Excellent company. We have used them twice. Just returned from a trip to the Pantanal. Salvador and Paraty. Previous trip was to other parts of Brazil and Argentina. Nick and the team have in depth knowledge of South America. We have been pleased with all the locations, hotels, guides and drivers. The organisation of our holiday has been superb with first class support within South America.

    June 19, 2018
    Unprompted review
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    Reply from The South America Specialists

    Hi Bernard,

    Thank you very much for taking the time to write a review on your experiences with us and it has been a pleasure to help put together your trips!

    We look forward to helping with your future holiday plans and please drop us a line with any questions at all.

    All the best,

    Nick and The South America Specialists Team

    Rated 5 out of 5 stars

    Honeymoon - Peru and Brazil

    Fantastic organised trip from Nick and his Team. Everything was superb, couldn't recommend high enough

    June 14, 2018
    Unprompted review
    The South America Specialists logo

    Reply from The South America Specialists

    Hi Matthew,

    Thank you so much for taking the time to write a few words about your experience and we are happy that you have chosen to potentially use us again for a trip to the Galapagos! It will be a pleasure to help put something together.

    All the very best,

    Nick and The South America Specialists' Team

    Rated 5 out of 5 stars

    Thank you South America Specialists.

    Nick (the South America Specialist) did an amazing job of planning our vacation in Chile, as well as making sure all parts of the trip went well.

    We worked with our travel agent, Lauren Rock, who, along with Nick, planned the perfect vacation. All aspects were well thought out and tailored to our particular needs and wishes.
    However, due to a airline strike for internal Chile flights, we did have a couple of unsettling incidences. But - Nick to the rescue. He spent time on the weekend contacting the airline and making sure that our reservations were recognized and that we would have seats. Hence, the vacation proceeded as planned - and better than we could have imagined.
    We are most appreciative of all.

    April 25, 2018
    Unprompted review
    The South America Specialists logo

    Reply from The South America Specialists

    Hi Julie,

    Thank you very much for taking the time to write a review about your experiences with us! We are very glad that we managed to dodge the bullet that is internal flights in Chile these days! LAN are a good carrier as far as their planes are concerned but, as you found out, their systems are a bit chaotic!

    Thanks again for sharing your experiences and we look forward to helping you in the future with any travel plans to South America (or Africa!).

    All the best,

    Nick and The South America Specialists' Team

    Rated 5 out of 5 stars

    impeccable attention to detail

    We travelled as a twosome for 6 weeks from January to March 2018.

    The service from The South America Specialists was faultless.. they booked all our internal flights, transfers, hotel, car hire and some of the tours. It all went incredibly smoothly and the drivers and guides were very genial and well versed in local history and culture sot we enjoyed an excellent introduction to the areas we' visited on the way from the airport to our accommodation.

    The whole trip was stress free due to their impeccable attention to detail.

    April 24, 2018
    Unprompted review
    The South America Specialists logo

    Reply from The South America Specialists

    Hi Pamela,

    Thank you very much for taking the time to write your review of our services. It was a real pleasure to help you plan your epic trip through Argentina. Plenty of driving through some of the remotest parts of the country! What a great way to explore this vast country!

    Thanks again for your kind words and we look forward to hearing from you again in the future if you ever need help or advice.

    All the best,

    Nick and The South America Specialists' Team

    Rated 5 out of 5 stars

    Chile

    Excellently organised trip to Chile with most important highlights visited. Organised all along the way, with great varied itemaray, accomodation and reliably organised transportation. Instructions for itenanary given clearly and in advance. Contactable and quick to reply. No complaints would happily recommend and use again

    April 24, 2018
    Unprompted review
    The South America Specialists logo

    Reply from The South America Specialists

    Hi Andrea,

    Thank you very much for taking the time to write a review of us and we are very glad that you had a good trip to Chile! We look forward to helping with any future trips you may plan to South America!

    All the best,

    Holly and The South America Specialists Team

    Rated 5 out of 5 stars

    Patagonia and Beyond

    The South American Specialists was really a great company to work with in all staging of planning and execution and final delivery. We used their company in Jan/ Feb of 2016 and believe that we definitely chose the right service providers with Nick and Holly as the representatives facilitating our every question and concern. They helped vet out the final selection of hotels and day tours in Argentina and ensured that the local partners were tracking on the daily schedule and venues and adjusting and communicating effectively any changes that occurred. My husband and I experienced a high level of customer service and care and that really made the trip special overall.

    April 24, 2018
    Unprompted review
    The South America Specialists logo

    Reply from The South America Specialists

    Hi Kat and Jim,

    Thank you both very much for taking the time to write a review of our services. It was a pleasure to help you put together your trip a couple of years ago and I and Holly are very glad that it all went as smoothly as it did on the ground...as you say, our partners deserve a lot of credit for their work as well.

    We look forward to hearing from you in the future if you ever look to South America again for a trip.

    All the best,

    Nick, Holly and the Team at The South America Specialists

    Rated 5 out of 5 stars

    It was our honeymoon and the trip of a lifetime

    It was our honeymoon and the trip of a lifetime! Absolutely an unforgettable experience from start to finish. The South America Specialists do know their stuff and gave us great advice. Holly, our advisor, was brilliant: she prepared a spectacular itinerary and picked fantastic accommodation for us. Once we were there it was all taken care of for us, we simply had to enjoy it! Highly recommended.

    April 24, 2018
    Unprompted review
    The South America Specialists logo

    Reply from The South America Specialists

    Hi Francesca,

    Thank you so much for taking the time to write a quick review for us and we were very happy to have been able to help with your special trip to Argentina! We look forward to hearing from you again in the future if you ever need any help with another trip to South America!

    All the best,

    Holly and The South America Specialists' Team

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