TheSpiderShop Reviews 

Sam is a cool cat
Big thanks to everyone that works at the spidershop
Takes some balls to package up some of them species of tarantula and other inverts that they have
But they do a great job

Slight error with products purchased but was rectified straight away from the team. It's good too see care taken when packing livestock and the inclusion of heating packs to ensure safe travel. Excellent service and business.

I've been working with the spider shop for a few months, they are very knowledgeable and ordering is the doddle...the wee critters are always bang on time and we'll packaged...they are always in perfect condition.
And any questions I had where answered promptly....I'll be working with them in the future till my spider collection is completed ((yea right)or until my family get the hint and stop coming round.

I have ordered a few tarantulas from these guys they always arrive when there supposed to and are packaged really well.
The spiders are in excellent condition I would definitely recommend using the spider shop.

This is my first spider I have bought as a pet. I did my research but was nervous about a few details so I rang and spoke with the team and they were able to answer all my questions. I had concerns over postage due to my geographical location but they sent the spider to coincide with my rest days. Spider arrived with a heat pack in perfect condition. I will be using the shop again they were fantastic

My go-to for Ts! Great selection, reliable, well packaged, you can sign up for newsletters to keep you updated on their stock and you get to pick the delivery date for your spider.

The advice I was given was excellent. The delivery was prompt. Everything was well packaged. My tarantula was happily exploring its new home soon after arriving.
Very reasonable prices and have everything you could possibly need.
Lots of care advice on their website as well.
Shall definitely be buying from them again, I was very impressed and I have a very happy Mexican fire leg tarantula.😀🕷️

Great experience! I bought a little L. Para who arrived quickly, healthy, safe and well packaged, with a heat pad too. All settled now and doing well! Wanted to order for a while now but wasn't sure about having a T shipped but I needn't have worried. Thanks!

Fantastic business all around, highly recommended to anyone in the hobby of collecting inverts and other amazing exotic pets. I have personally been a customer both online and visited them at the Northern Invert Show. They have everything you can think of that you need in terms of set up kits, both beginner and experienced. Live foods, substrate, heating, plants, temperature control, lighting, bowls and hides etc. They have a great team who are very helpful, dedicated YouTube channel with lots of helpful information and tips. I would like to personally shout out a big thank you to Sam in customer services who has been a great help to me and delivered exceptional customer service skills. Thank you once again and long may you continue success in the business. 🌟🌟🌟🌟🌟

Would highly recommend the spider shop .Personally I would not go anywhere else to get my spiders. Always well Packed. And the spiders are always in perfect condition. And reasonably priced. They are very helpful and informative and above all they care.👍👍👍👍

Placed an order back in November for a P. Regius and a couple of extra bits. The next available slot for delivery was the 13th November, which was fine, but I did request the 12th as I would be available to immediately tend to my spider once it arrived. Not only did my Regal arrive in great condition, happily settling in and exploring its new home, but the Spider Shop were able to ship for my preferred date as well.

I’ve not needed to contact the company for anything as of yet, but after letting them know the spider was with me and doing well I got a prompt reply when they were next open for business. Everything arrived neatly packed and secure, the heat pad was still warm inside and I’ve had no issues at all so far.

Highly recommend this company - such a wide variety of stock, friendly and quick customer service and they have gone above and beyond my expectations!

Ordered a Desert Hairy Scorpion and a blue death feigning beetle at the weekend. Tuesday the package arrived with both animals securely packaged with a heat pad, in their own container and secure with loads of plastic popcorn. Both animals are acclimatising to their new vivarium and seem to be doing well. I would recommend The Spider Shop and will be using them again

Currently experiencing a hard time communicating with this company. Phone numbers are always ringing out, emails are taking forever to respond.
I’ve made an order that I can’t cancel, review or change anything because they are not responding to me.
I haven’t been able to communicate about any spiders due to no responds on their side to multiple emails.

I trusted the site as it had ok reviews but I’m experiencing an awful time with their customer service.

I would recommend going somewhere else if it’s this hard at the beginning. It’s become stressful and disappointing.

Purchase my first ( Ornamental ) from the spider shop
spider came well boxed up can not fault the service The shop to go to cheers

Bought my jumping spider which I named Luna highly recommend them my jumping spider came when was told and she went in moulting stage straight away which worried me has didn’t see her come out or feed every time I rang the shops and spoke to lovely guy sorry don’t know name he gave me great advices and stopped me worrying she’s finally came out of her moult and his beautiful love her so much already

I ordered jumping spiders and the set up and came when they said, I messed my order up of buying the wrong food ad I called the spidershop and they was very friendly and helped me to change it to the correct food for them highly recommended

Bought two tarantulas from here, very quick delivery, the spider shop has plenty of invertebrates to choose from and sell excellent products for excellent prices, if you buy from here you will not be disappointed, great place with great knowledgeable staff

Such a shame ordered 3 tubs of fruit flys but one tub was mouldy and another looked empty no adult flies in tub and not hatched in the expected date on the tub ..just a shame as previous purchases was spot on

Well packed gd prices gd delivery and wow amazing mystery box I can tell someone looked at my order and picked what they thought I'd like based of the other bits I ordered as I didn't include a note to see what it be like :) wasn't any fillers like plants or substrate I got animals for my collection all new except for one which was my first ever spider I love for nostalgic reason. all animals were well and alive I'm very impressed really this place deserves more than 5 stars

Had a few t's from here always in good condition and beautiful could not be happier great service would recommend to everyone who wants everything t and more. So helpful and always there to answer any questions. The spider shop