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See what reviewers are saying

Rated 5 out of 5 stars

An unexpected bouquet arrived today. Absolutely beautiful. Colours, choice of flowers and arrangement. Even the card was a very beautifully selected painted picture. They compare very favourabl... See more

Rated 5 out of 5 stars

I was hunting around for a nice present to send my son who just joined University of Edinburgh as a 1st year undergraduate and came across an offer via the Times Newspaper to send plants by post. The... See more

Rated 5 out of 5 stars

Super efficient customer service and delivery! I accidentally placed an order twice & they resolved the issue very quickly which was a relief! I’ve ordered plants from a few different sites before bu... See more

Rated 1 out of 5 stars

I ordered two plants from here and one arrived with soil waterlogged and over watered. I sent an email the following day from the delivery and initially James “the Founder” responded at 7:20am and as... See more

Company details

  1. Flower Delivery
  2. Flower Market
  3. Garden Center
  4. Interior Designer
  5. Living Room Furniture Store
  6. Plant Nursery

Written by the company

Ethically-driven online garden centre, hand-delivering #planthappiness. Members of @1percentftp 🌍. Tree planted for every order 🌴


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

336 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely job!!!

I've never bought from The Stem before and I would definitely purchase from them again! You get a sense that they care about their plants and what they do. My plants arrived on time, well wrapped and in great condition. Thank you and well done!

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Experience from The Stem

Good communication, great website, prompt delivery
Plant and pots packed perfectly.
I am very happy
I did receive a discount via my Times Plus membership which directed me to choose to buy from them and I am glad I did.

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful plants arrived safely and quickly!

The plants I ordered from The Stem are beautiful, and were delivered in great condition. The clever boxes kept them safe, so they're healthy and ready to liven up my office! I wasn't sure if they needed watering on arrival but James from the team quickly answered me. This was my first order from The Stem but won't be my last!

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Hello guys, my name is Niki and I’m living in Greece. I heard about your page from a friend and decided to give it a shot by sending a present to a friend. The plant was delivered as it should, in perfect condition, quality and size.

Thank you!
Keep up with the good work 😍

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Super plant

Delivery was a bit delayed but you can't blame The Stem, the plant I received was healthy and obviously cared after. Instructions on how to care for my plant were included along with online tutorials.

Overall I'm very satisfied.

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

Can tell Stem are plants over products and it really shows!

The notes on the site seem to relate directly to the batch of plants you're purchasing which is so refreshing and more like shopping for specific plants than reading a vague species description.

The prices are great for the quality, the delivery was quick and painless, the packaging was perfect for minimizing mess and all easily recyclable and the plants themselves arrived in perfect condition and are extremely healthy.

Some stores send out plants on the brink of death or runts that weren't looked after as seedlings bought cheap, dressed in a fancy vase that only last two weeks for twice the price, but you can tell these were all well looked after all through early growing and were responsibly sourced by people that care about plants.

Looking forward to shopping with Stem again and watching these grow strong, thanks for your hard work and delivering genuinely beautiful plants, not just a beautiful product.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

New favourite online plant delivery…

New favourite online plant delivery service. The plants were in fantastic condition and packed really well-beautiful! Slight delay with delivery, but this is due to the courier company rather than Stem.
Brilliant work guys, great products, reasonable prices too.

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

Gorgeous plants !

Beautiful, beautiful plants! I was very happy with my purchase, delivery was on time and well packed without damaging the plants. All the plants I received were healthy , they look even better than on the photos!

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

I fully recommend The Stem

I fully recommend The Stem. We ordered a plant and the courier got delayed and damaged sadly the plant; we reported this to The Stem Team whom sent a replacement instantly and with a beautiful plant.
I will most definitely be a returning customer and look forward to the external grass plants being in stock.
Thank you for excellent service.

November 1, 2022
Unprompted review
Rated 4 out of 5 stars

Good website process

Good website process. Easy to find items, I valued reductions offered
Information provide during and after purchase on delivery times good
Plants arrived in good condition I only hope I can have a better survival rate Unfortunately my record is not good especially with Calathea I must explore plant care tips

October 26, 2022
Unprompted review

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