The Teak Store Reviews 128

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, frequently describing them as beautiful, sturdy, and well-made. Many people highlight the outstanding service received, noting the staff's helpfulness, friendliness, and commitment to going above and beyond. The delivery service is also highly regarded for its promptness, efficiency, and careful handling of items. However, some customers also noted issues with assembly, finding certain products difficult to put together. A few other people also felt that the quality of some items was poor, and there were occasional instances of products arriving damaged due to courier handling.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the beautiful quality and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the quick and... See more

Quality

Consumers consistently express high satisfaction with the quality of products. Many reviewers praise the... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness and professionalism.... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently bought the most wonderful 6/8 seated extendable teak table and chairs for our patio. It looks lovely we are so pleased with the quality of the table and the great experience we recei... See more

Company replied

Rated 5 out of 5 stars

The outdoor dining table and chairs we ordered from the Teak Store has exceeded our expectations. The table and chairs are a lovely honey colour and with the natural grain of the wood coming through... See more

Company replied

Rated 5 out of 5 stars

So glad we stumbled on this new business! WOW, we are blown away by the quality and service that we have received, we only ordered the teak patio set Sunday night and it’s been delivered Tuesday after... See more

Company replied

Rated 5 out of 5 stars

Extremely happy from start to finish. Ordering was easy, customer service brilliant and very personalised, delivery exceptional, and to top it off, table and chairs were even better than we thought... See more

Company replied


Company details

  1. Garden Furniture Shop
  2. Outdoor Furniture Store

Written by the company

Here at The Teak Store we are dedicated to giving you the very best teak garden furniture with a focus on High Quality, Impeccable Service and Competitive Prices. As a family run business we strive to provide excellent customer service going the extra mile in making sure a customer is happy and satisfied with our products and service. When you purchase from us you know you will receive the very best teak garden furniture and accessories at great prices accompanied with great customer service. Confidence in our products Following numerous discussions with manufacturers, our objective was to identify the best teak suppliers, with the highest quality products at the lowest possible prices. We feel we have done so, and we are delighted to offer our most premium teak garden benches and teak garden furniture. Our website features a beautiful blend of modern and classic styles, all skilfully crafted from the finest Indonesian sustainable plantation teak.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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Rated 5 out of 5 stars

Not unpacked table as yet ,but if…

Not unpacked table as yet ,but if chairs are anything to go by ,it will be superb.
Richard delivered same morning as ordered and was extremely helpfull.
Couldnt fault the service provided.
Cant wait to get the patio finished & host loads of family & friends dining al fresco

April 21, 2026
The Teak Store logo

Reply from The Teak Store

Hi Sue,

Thank you so much for your lovely review 😊
We’re really pleased to hear you’re happy with the chairs so far, and it sounds like the patio is going to be a great space once it’s all finished.

Your order came in at just the right time as we were already delivering locally that day, so we were able to get it out to you quickly.

Thanks again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Best value find for an outdoor dining…

Best value find for an outdoor dining table and chairs. Very pleased with the product, easy table assembly and the delivery service was excellent!

April 14, 2026
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Reply from The Teak Store

Hi Gary,

Thank you so much for your kind review 😊
We’re really pleased to hear you’re happy with the set and that getting it set up was nice and straightforward.

Thanks again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

100% purchase, you won’t regret it!

WOW! We are absolutely in love with this table and chairs set. Such good quality will definitely last years.

April 24, 2026
Unprompted review
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Reply from The Teak Store

Hi Charlotte,

Thank you so much for your lovely review 😊
We’re really pleased to hear how much you’re loving the table and chairs, it’s always nice when it all comes together and feels just right.

Thanks again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Great communication from the company

Great communication from the company. Superb quality and excellent value for money. Thanks.

April 24, 2026
Unprompted review
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Reply from The Teak Store

Hi Jon,

Thank you so much for your kind review 😊
We’re really pleased to hear you were happy with the communication and that you’re enjoying the quality and value of the furniture.

Thanks again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Really happy with this

Really happy with this. Great comms on delivery, helpful service and really happy with the furniture!

Great job all round!

April 14, 2026
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Reply from The Teak Store

Hi Tony,

Thank you so much for your kind review 😊
Really glad everything came together nicely for you and that you’re enjoying the furniture.

Thanks again for your support, it means a lot to us 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Beautiful quality table & chairs

Beautiful quality table & chairs. Excellent service from Richard - small delivery blip but Richard was very helpful and threw in a gift for the inconvenience. Would highly recommend.

April 14, 2026
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Reply from The Teak Store

Hi Clare,

Thank you so much for your lovely review 😊
We’re really pleased to hear you’re happy with the table and chairs, and thank you for your patience with the small delivery blip. We’re glad we could get it sorted and make things right.

Thanks again for your support and recommendation, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Excellent customer service and an exceptional table and chairs!

The outdoor dining table and chairs we ordered from the Teak Store has exceeded our expectations. The table and chairs are a lovely honey colour and with the natural grain of the wood coming through it looks simply stunning. The edges of the table and the tops and arms of the chairs are rounded beautifully. I wouldn’t hesitate to order from The Teak Store again as we have had excellent customer service from them.

April 20, 2026
Unprompted review
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Reply from The Teak Store

Hi Corinne,

Thank you so much for such a lovely review 😊
It’s great to hear how much you’re enjoying the look of the set, the natural grain and colour really do stand out once it’s in place.

We’re really pleased everything lived up to expectations and that you had a good experience with us along the way.

Thank you again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

5* amazing service

We ordered an 8 seater teak outdoor dining table in the sale and it’s absolutely beautiful, fantastic quality, and was really easy to assemble. Delivery was very fast and the team were extremely kind, thoughtful and helpful. 5*

March 12, 2026
Unprompted review
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Reply from The Teak Store

Hi Courtney,

Thank you so much for your lovely review 😊
We’re really pleased it’s all come together nicely and that you’re happy with the set. It’s always great to hear when everything feels easy from start to finish.

Thanks again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Fantastic dining set and a fantastic company to do business with

We have recently bought the most wonderful 6/8 seated extendable teak table and chairs for our patio. It looks lovely we are so pleased with the quality of the table and the great experience we received buying the table from Richard, who drove all the way from Preston to Chichester. Fantastic service, thank you Richard.

April 1, 2026
Unprompted review
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Reply from The Teak Store

Hi Alison,

Thank you so much for such a lovely review 😊
We’re really pleased it’s all in place and looking the part on your patio. That’s a fair journey, but it’s always worth it when everything comes together nicely at the end.

It means a lot to hear how happy you are with it all.

Thanks again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Amazing!

We absolutely love our outdoor table and chairs. The quality is amazing and we can’t wait to use in the summer. Richard delivered our items and was absolutely lovely. Will definitely be purchasing from here again!

April 15, 2026
Unprompted review
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Reply from The Teak Store

Hi Alexandra,

Thank you so much for your lovely review 😊
We’re really pleased it’s all arrived safely and ready to be enjoyed when the weather picks up, it’ll be perfect for those summer days.

It means a lot to hear this, and we’re so glad you chose us.

Thanks again for your support 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

What an amazing company!

What an amazing company. Great experience from ordering to delivery. Great price for an amazing product and delivery was fantastic. Friendly service all round and would definitely recommend. Keep up the great work and all the best.

April 10, 2026
Unprompted review
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Reply from The Teak Store

Hi Ben,

Thank you so much for your kind words 😊
We’re really glad everything came together nicely for you and that you had a good experience from start to finish.

It means a lot to hear this, and we really appreciate you taking the time to share it.

Thanks again for your support 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Good experience

Good experience. Personal communication re delivery and free cushions! Furniture easy to assemble - nothing missing and looks good - time will tell re durability

April 7, 2026
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Reply from The Teak Store

Hi Ruth,

Thank you for taking the time to leave a review 😊
We’re really pleased everything arrived as it should and that it all went together nicely. The cushions are always a nice little extra as well.

If you ever need anything down the line, just let us know, we’re always happy to help.

Thanks again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Great communication

Great communication, customer service and product

April 7, 2026
The Teak Store logo

Reply from The Teak Store

Hi Briony,

Thank you so much for your kind review 😊
We’re really pleased everything came together nicely for you and that you felt well looked after along the way.

Thanks again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Fabulous quality table and chairs and…

Fabulous quality table and chairs and excellent customer service! Highly recommend this company.
Delivery was arranged and we recd a phone call on the day to confirm a rough time once he was just over an hour away. Simply could not ask for more. Thank you Richard.
We intend to spread the word.

April 13, 2026
Unprompted review
The Teak Store logo

Reply from The Teak Store

Hi Julie,

Thank you so much for your lovely review 😊
We’re really pleased everything went smoothly on the day and that the update call was helpful, it just makes things a bit easier all round.

It’s great to hear how happy you are with the set, and we really appreciate you wanting to spread the word.

Thanks again for your support, it means a lot to us 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Would definitely recommend!!

Such a lovely experience. My mother-in-law ordered us a table and chairs and they were absolutely brilliant quality. The owner of the business himself delivered them on the day before Easter Sunday so we could have a big lunch with family outside! He even threw in a few free chair cushions which was really so lovely and unexpected! Could not recommend more!!

April 4, 2026
Unprompted review
The Teak Store logo

Reply from The Teak Store

Hi Catherine,

Thank you so much for such a lovely review 😊
We’re really glad everything came together in time for your Easter get together, that sounds like a perfect way to enjoy it.

It means a lot to hear how pleased you are with the furniture, and we’re really happy it’s gone to a good home.

Thank you again for your support and recommendation, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Excellent customer service and great quality furniture!

We had excellent service from Richard at The Teak Store. Our first delivery slot had to be rearranged due to M5 issues but Richard then delivered on a Sunday to get our furniture to us quickly. And we love our table and chairs, which is excellent quality.

March 29, 2026
Unprompted review
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Reply from The Teak Store

Hi Catherine,

Thank you so much for your lovely review 😊
We’re really pleased everything worked out in the end and that you’re happy with your table and chairs. Sometimes things don’t quite go to plan on the road, but we always do our best to get things sorted as quickly as possible.

Thank you again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Extremely happy from start to finish

Extremely happy from start to finish. Ordering was easy, customer service brilliant and very personalised, delivery exceptional, and to top it off, table and chairs were even better than we thought they would be. Would definitely recommend buying from this company.
Many thanks Richard.

March 26, 2026
The Teak Store logo

Reply from The Teak Store

Hi Pauline,

Thank you so much for such a lovely review 😊
We’re really pleased everything went smoothly for you and that the set has lived up to expectations once it was all in place. That’s always the best part to hear.

Thank you again for your support and recommendation, it truly means a lot to us 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Excellent service and quality.

An extremely helpful, communicative and personal buisness to deal with. Attention to detail was excellent. A pleasure to buy from and delighted with quality of furniture.

April 4, 2026
Unprompted review
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Reply from The Teak Store

Hi Amanda,

Thank you so much for your lovely review 😊
We really appreciate you taking the time to share this. It’s great to hear everything felt smooth and well looked after, that’s always what we aim for.

So pleased to know you’re happy with the furniture.

Thank you again for your support, it really means a lot to us 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Excellent service from start to finish

The process of ordering was very good
The delivery was excellent with very helpful advice carrying the heavy furniture through to the garden
We were given complimentary seat cushions
The table was easy to put together and appears good quality

March 27, 2026
The Teak Store logo

Reply from The Teak Store

Hi Stephen,

Thank you so much for your lovely review 😊
We’re really pleased everything came together smoothly for you and that you’re happy with the furniture. It’s always nice to be able to help a bit on delivery day, especially with the heavier pieces.

Thank you again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

Rated 5 out of 5 stars

Excellent garden furniture set

Excellent garden furniture set, the table and chairs are well made, sturdy, and look even better than expected. Very comfortable for outdoor dining and relaxing. Customer service was outstanding, with quick delivery and clear communication throughout. Extremely satisfied with the purchase.

April 1, 2026
Unprompted review
The Teak Store logo

Reply from The Teak Store

Hi Tara,

Thank you so much for your lovely review 😊
We’re really pleased it’s all in place and being enjoyed, that’s what it’s all about. It’s always nice to hear when everything comes together smoothly from start to finish.

Thank you again for your support, we really appreciate it 🌿

Best regards,
The Teak Store Team

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