So glad we stumbled on this new business! WOW, we are blown away by the quality and service that we have received, we only ordered the teak patio set Sunday night and it’s been delivered Tuesday after... See more
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Here at The Teak Store we are dedicated to giving you the very best teak garden furniture with a focus on High Quality, Impeccable Service and Competitive Prices. As a family run business we strive to provide excellent customer service going the extra mile in making sure a customer is happy and satisfied with our products and service. When you purchase from us you know you will receive the very best teak garden furniture and accessories at great prices accompanied with great customer service. Confidence in our products Following numerous discussions with manufacturers, our objective was to identify the best teak suppliers, with the highest quality products at the lowest possible prices. We feel we have done so, and we are delighted to offer our most premium teak garden benches and teak garden furniture. Our website features a beautiful blend of modern and classic styles, all skilfully crafted from the finest Indonesian sustainable plantation teak.
United Kingdom
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Reply from The Teak Store
Fabulous quality table and chairs and excellent customer service! Highly recommend this company.
Delivery was arranged and we recd a phone call on the day to confirm a rough time once he was just over an hour away. Simply could not ask for more. Thank you Richard.
We intend to spread the word.

Reply from The Teak Store
Such a lovely experience. My mother-in-law ordered us a table and chairs and they were absolutely brilliant quality. The owner of the business himself delivered them on the day before Easter Sunday so we could have a big lunch with family outside! He even threw in a few free chair cushions which was really so lovely and unexpected! Could not recommend more!!

Reply from The Teak Store
We had excellent service from Richard at The Teak Store. Our first delivery slot had to be rearranged due to M5 issues but Richard then delivered on a Sunday to get our furniture to us quickly. And we love our table and chairs, which is excellent quality.

Reply from The Teak Store
Extremely happy from start to finish. Ordering was easy, customer service brilliant and very personalised, delivery exceptional, and to top it off, table and chairs were even better than we thought they would be. Would definitely recommend buying from this company.
Many thanks Richard.

Reply from The Teak Store
An extremely helpful, communicative and personal buisness to deal with. Attention to detail was excellent. A pleasure to buy from and delighted with quality of furniture.

Reply from The Teak Store
The process of ordering was very good
The delivery was excellent with very helpful advice carrying the heavy furniture through to the garden
We were given complimentary seat cushions
The table was easy to put together and appears good quality

Reply from The Teak Store
Excellent garden furniture set, the table and chairs are well made, sturdy, and look even better than expected. Very comfortable for outdoor dining and relaxing. Customer service was outstanding, with quick delivery and clear communication throughout. Extremely satisfied with the purchase.

Reply from The Teak Store
With all the dodgy companies around, i think i have found a good one , from ordering to delivery it has been a great experience. Will definately be using them again.
Dan from worthing.

Reply from The Teak Store
I dealt with ritchard at the teak store, fantastic costumer service, start to finish.

Reply from The Teak Store
Beautiful bench, delivered quickly and in perfect condition. Customer Service second to none. Richard was incredibly tolerant of my frequent messages and requests and responded to all of them with patience and grace. Wouldn’t hesitate to recommend them for any garden furniture needs.

Reply from The Teak Store
This is how you run an online business. Outstanding customer service - easy to contact and delightful.
Having bought a few things online recently from other retailers, to be faced with delays and no explanation or ability to speak to anyone, Richard and family at The Teak Store are a breath of fresh air.
Highly recommend!

Reply from The Teak Store
Brilliant experience from start to finish. Communication was excellent throughout, the WhatsApp service makes all the difference & gives you complete confidence. Table & chairs look great, very sturdy.

Reply from The Teak Store

Reply from The Teak Store
quick delivery and the bench has been assembled and looks great!

Reply from The Teak Store
Really happy with the product received. There was a problem with the Parcelforce tracking , but as soon as Richard was made aware he was on it. Excellent product, good value, I recommend this company.

Reply from The Teak Store
Excellent service, so helpful. Small family business. Recommend. Delivered and assembled table and chairs. Gave advice on maintenance.

Reply from The Teak Store
I would thoroughly recommend The Teak store to anyone looking for Quality garden furniture at very competitive prices. Very friendly and prompt service.

Reply from The Teak Store
Very pleased with all our lovely garden furnature delivered very quick John Richard were very helpfull friendly went above and beyond delivered with care thank you we would recommend teak store 100%moira

Reply from The Teak Store
Fabulous service and exceptional quality products from a family business.
Within an hour of ordering our new garden furniture Richard called us to confirm our next day delivery the following day.
Richard hand delivered our order at 8:30am.
If you’re looking to purchase from The Teak Store then do not hesitate.

Reply from The Teak Store
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