The Ticket Room Reviews 

49
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

AMAZING GIG went to see Jade in Newcastle. Absotely beautiful. tickets received 2 weeks before the show, scanned, in. Can't complain. What a show!!

Company replied

Rated 5 out of 5 stars

I got really worried that the tickets were fake but I went to see Tom Odell and they weren’t! The customer service is really good and they usually responded within 24 hours. They moved our seats a wee... See more

Company replied

Rated 5 out of 5 stars

I used The Ticket Room to secure tickets to Paolo Nutini’s sold out show at The Leadmill tonight. The tickets were received smoothly after purchase and we had no issues when arriving at the venue. I w... See more

Rated 5 out of 5 stars

Sadly my Yungblud tickets were cancelled and the alternative date was no good for me, even though it wasnt their policy, Chloe worked her magic and sorted me out with another date and venue. She was... See more

Company details

  1. Online Marketplace

Written by the company

Your next gig starts here. Tickets to events across the UK and Europe all in one place - The Ticket Room


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(49)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Thanks fir your help great service

May 3, 2022
The Ticket Room logo

Reply from The Ticket Room

Hi Vicki, I'm glad I was able to help you earlier and everything's sorted. Look forward to providing your tickets! :D

Rated 5 out of 5 stars

I was really anxious buying these…

I was really anxious buying these tickets due to the lack of reviews about The Ticket Room. I went to see Mitski and my tickets were legitimate and I had no issues using them. Even though The Ticket Room is a resale site who increase their prices, I found that their pricing was the most fair amongst the market.

In the nicest way possible, I hope I won’t have to use your site again and I can just get tickets for face value in the future, but at least now I know they’re safe to use.

May 2, 2022
Unprompted review
The Ticket Room logo

Reply from The Ticket Room

Thank you for your kind review! We do provide a secondary market service and prices fluctuate due to demand, sometimes you will pay more than face value and sometimes you'll pay less and get a bargain :) I'm glad we helped you secure your tickets this time round and if you ever find yourself struggling to find tickets again we will be more than happy to help

Rated 5 out of 5 stars

Ticket room was a fast easy way of…

Ticket room was a fast easy way of purchasing tickets and reasonable priced aswell 👍

April 2, 2022
Unprompted review
The Ticket Room logo

Reply from The Ticket Room

Thank you for your review, this means everything to us. Hope to see you on The Ticket Room again in the future!

Rated 5 out of 5 stars

Reasonably priced tickets and an easy…

Reasonably priced tickets and an easy transaction. Excellent customer service. First time used and would definitely use again

March 23, 2022
The Ticket Room logo

Reply from The Ticket Room

Thank You Jeanette. Your review means the world to us and I'm happy we could help you with finding your tickets!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Would definitely order from this site again. I had an issue with my order which upon emailing the team, was dealt with very promptly. I received a reply within minutes and was able to successfully complete my order.
Huge thanks for your speedy service!

March 3, 2022
The Ticket Room logo

Reply from The Ticket Room

Thanks for your review. I'm glad we were able to help you today and you put your order in with us. I hope you're now looking forward to the gig, he's awesome live!

Rated 5 out of 5 stars

Great prices

Great prices, quick delivery. Fully trusted.

February 22, 2022
The Ticket Room logo

Reply from The Ticket Room

Hi Adham, thanks for your review it means a lot. Glad the tickets arrived safely, enjoy the gig!

Rated 5 out of 5 stars

Cheap - Great Customer Service - Quick, easy, hassle free!

Bought a ticket late Saturday night for a gig the very next day for ONLY A FIVER! (Face Value was €25) 🤯

Bearing in mind this was about 11pm on the weekend. Customer Service was very quick to respond to me within 15mins of booking the tickets to confirm that they will be sent the following morning which was very reassuring.

Woke up the next morning and no surprise received an email from Ticketmaster with my ticket plus an extra one for FREE as TheTicketRoom had a surplus. Very generous, 2 tickets for only €5! That’s €45 off face-value, I couldn’t believe it.

Got to my gig & had a great time! Would highly recommend The Ticket Room if you are looking for tickets for any sold out event, even last-minute you can trust you’ll be in safe-hands. ❤️

February 14, 2022
Unprompted review
The Ticket Room logo

Reply from The Ticket Room

We're glad you enjoyed the gig and were happy with the extra ticket your feedback means the world. Hope to see you again Cillian!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look