Disgraceful staff member
I’ve been a loyal client of this salon for 8 years, but today’s experience was the final straw. I came in for a Brazilian treatment, something I’ve done here many times, and once again the staff claimed that the notes in their system were “not there.” Instead of handling the situation professionally, two employees argued with me, questioned my integrity, and embarrassed me in front of other clients.
I paid €110 for a service that came with unnecessary confrontation and completely unprofessional behavior. After so many years as a customer, I expected basic respect and proper communication — neither of which I received.
The quality of service and the attitude of the staff have gone downhill dramatically. I will not be returning and definitely do not recommend this salon to anyone looking for respectful and reliable treatment.







