Thomas to You Reviews 92

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We gave up shopping around on various sites for thomas toys-Thomas 2U is almost always the cheapest and has so many things you will find nowhere else. The extensive range of stock they have means yo... See more

Company replied

Rated 5 out of 5 stars

I have purchased from Thomas to You website a few times now. Each time I've received very professional service. Emails have been replied to very quickly and with satisfying and comprahensive answers.... See more

Rated 5 out of 5 stars

With a wide range of old, new and rare Trains, ThomasToYou provides everything you could possibly want for your wooden Thomas collection. Thanks to this website I am now the proud owner of many hard... See more

Company replied

Rated 5 out of 5 stars

I've purchased from this site before for my little Thomas Tank fan! On both occassions I've found a fantastic selection of products available. The pictures and descriptions are really helpful. There i... See more

Company details

  1. Toy Store
  2. Children's Toys Store

About Thomas to You

Written by the company

Thomas to You is THE Specialist Thomas the Tank Engine & Friends Wooden Railway System Retailer in the UK.

They only sell Thomas Wooden Railway toys and over half their range is not on general release in the UK (so will not be found in the shops).

Contact info

4.9

Excellent

TrustScore 5 out of 5

92 reviews

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Rated 5 out of 5 stars

Just as it said on the box!!

The item we wanted was easy to find, quick and simple to order and it arrived very quickly.
Would use the company again and will recommend them to others.

November 16, 2011
Unprompted review
Rated 5 out of 5 stars

One stop shop for Thomas Tank!

I've purchased from this site before for my little Thomas Tank fan! On both occassions I've found a fantastic selection of products available. The pictures and descriptions are really helpful. There is always great availability and I've rarely seen anything that's out of stock. The prices are also very competitive. My items arrived quickly and were very well packaged. What I love about this site is the owners are clearly passionate about the products they sell and giving the best service possible to customers. A really great site and company to buy from.

November 14, 2011
Unprompted review
Rated 5 out of 5 stars

Great reliable company

My little grandson waiting with great excitement for the arrival of Diesel 10 and Thomas to You came up trumps. Speedy service and one very happy little boy.

November 13, 2011
Unprompted review
Rated 5 out of 5 stars

Will be back again soon!

Site has an fantastic choice and really good prices. I am really pleased with everything I ordered and I know my 3 year old son will be too. My order was well packaged and arrived quickly. Will definately be visiting again for more Thomas items.

November 12, 2011
Unprompted review
Rated 5 out of 5 stars

Outstanding service and value

Goods ordered were delivered by the next available post, securely packaged. I was pleasantly surprised by this service. It's a pity some other companies aren't this good. I definately recomend them and will be buying from them again.

November 12, 2011
Unprompted review
Rated 4 out of 5 stars

good service - 1 item disappointing

service was good - i was telephoned prior to shipping to check details. Order arrived promptly in good condition.
Was disappointed with one item- the circus carriages- this included just 3 animals, not 4 as described. Also the animals will not fit through the 'sling bridge' which was another part of my order. I would have liked to have known this prior to ordering so that i could make an informed decision about my purchase.

November 3, 2011
Unprompted review
Thomas to You logo

Reply from Thomas to You

We apologise for the inaccuracy in our listing (now amended), but had not noticed that Learning Curve had changed the constituents of the carriage set (Their website still shows 4 animals in the picture and the product description).

I am not sure that any retailer would have been aware of your second issue and would therefore have been able to advise you that the carriages would not fit under the sling bridge. We have over 300 different lines of Thomas Wooden Railway products (packed in their boxes) and have to work on the basis that these types of things have been considered by the manufacturer. This type of issue has never been raised before with the products we sell.

We do invite all customers to contact us if there is ANY issue with their order to provide us with the opportunity to rectify the situation. I am sorry that you did not take advantage of our excellent after sales care. Our main priority is that our customers always go away happy.

Rated 5 out of 5 stars

Great Service & Toys

I highly recommend Thomas 2U, I have used them a few times and the service has always been very good. The toys are always delivered within a couple of days of ordering and are very well packaged. The toys are great value and are cheaper than any other website and they have a very extensive range.

November 2, 2011
Unprompted review

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