Popped in to buy a sim card for data roaming abroad.....left with a new monthly plan that not only saved money on using my abroad but saved time on making future purchases of the additional sim card.... See more
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Quick service, very helpful, patient and pleasant. Explained what they were trying to do to unlock my phone. Explained why they couldn't and explained my options. Answered my questions and in general... See more
Company replied
Whole process of swapping my phone contract to a business account was a simple and seamless visit. The staff were very friendly and explained each step and the options I had before I committed.
Company replied
My redmi is quite out of date, went to the 3 shop in aberdeen. Spoke some phone upgrade options with assistant manager and then with Martin. He helped me move everything over to my new phone and set i... See more
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Company details
About Three UK - 3Store Aberdeen (St. Nicholas)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit W3 St Nicholas Centre, AB10 1HW, Aberdeen, North, United Kingdom
- 01224658432
4.4
Excellent
82 reviews
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Very happy with my experience
Very happy with my experience. I came in looking for an update on my samsung. Sat with martin who got me a good deal and helped transfer everything from old phone to new one. Even my watch.
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi there, we are thrilled to read your feedback! It is wonderful to hear that Martin provided such dedicated assistance, securing a fantastic value option and managing the full setup of your brand-new mobile and wearable device seamlessly. -Kishan
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Yay 🚀 Zorro, we're thrilled that our team offered such capable, spot-on support to ensure everything was sorted 💫 -Arvind
Staff really friendly and very helpful
Staff really friendly and very helpful
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Thanks a ton for this review, Geordie! We absolutely love hearing this. We hope you have a wonderful day! 😊 -Neha
Was a dispapointed at much sim prices…
Was a dispapointed at much sim prices were when i wanted to add on a phone. So i boigjt my samsung outright and staff helped set me up on new phone. Martin with glasses and beard helped me do tranzfer
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi George 😊
Totally understand the disappointment around the SIM prices, but glad you managed to pick up your Samsung outright.
Happy to hear Martin was there to help set everything up and get your transfer sorted.
Thanks for stopping by! -Ayesha
Very helpful and friendly…
Very helpful and friendly advice/service from Miacael
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hey Mrs Anderson! Thank you for your feedback. We’re glad our team was able to help, and we’re always here whenever you need us. ☺️ -Kashish
Nkosi was amazing
Nkosi was amazing, explained everything clearly and the process was very smooth I was really impressed.
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Love hearing this, Lesley 💫 We're delighted Nkosi shared his prompt expertise to ensure everything was effortlessly clear, keeping the entire process seamless for you. -Arvind
Great customer service
Great customer service. Came in for new phone. Alex and Martin were very helpful with new setup and transfer.
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hey Linda, thank you for taking the time to write this. Alex and Martin will be so happy to know their help meant so much :) -Ayesha
Good service from Alex sorted my new…
Good service from Alex sorted my new tablet
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hey Elizabeth, that’s superb! 🎉 We’re glad Alex made sure everything was sorted out smoothly for you. -Neha
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hey Rab! This absolutely made our day. Alex loved helping you, and we’re so glad the process felt smooth and friendly for you :) -Ayesha
When will the tower in ab11 be fixed
When will the tower in ab11 be fixed? It’s has been down for maintenance for 10 weeks now. Daily average download speeds of 3mbps just isn’t enough to use the internet. I shouldn’t have to pay for internet that’s never actually in service.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
A reliable connection is important, Keith, and we’re sorry your service hasn’t been performing as expected. We understand how disruptive slow speeds can be. You can check the latest coverage updates here: https://bit.ly/2ThkuKd. If the issue continues, please reach out to us here: https://bit.ly/3C43TKN. Our team is available Monday–Friday from 8am to 10pm, and weekends from 9am to 8pm. We'll be glad to look into it further and help improve your experience. -Ashifa
Amazing staff!!!
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Thank you for the review, Laurence! We're thrilled that our team provided you with great service and friendly guidance at the store. -Neha
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hey Magdalena, that’s awesome! We’re so glad you had a positive experience. Thank you for the amazing 5⭐ review! -Veronica
Informative and convincing.
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hello George, thank you for taking the time to share this lovely feedback! We're always happy to help 😊 -Suhaas
Came into store for help with internet
Martin was very helpful and informative and very patient with ourselves being older generation
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Sheila, it’s lovely to hear how well Martin supported you in store. His patience and clear guidance really made a difference, and we’re grateful you shared your experience with us. -Manavata
It's good to speak to someone in store.
Excellent service from the guy in the store explaining everything to me
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Thanks for sharing this feedback, John! 🙌 We’re delighted that one of our staff member in store made things clear and easy for you. 😊 -Veronica
I had a seamless experience.
I had a seamless experience. reference - 682639842A
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Boom 💥 Solomon, it’s brilliant to hear that our team provided such a flawless and top-quality experience today 🌟 -Arvind
Quick and comprhensive service
Quick service, very helpful, patient and pleasant. Explained what they were trying to do to unlock my phone. Explained why they couldn't and explained my options. Answered my questions and in general, very helpful.
The assistant who looked after me so well was Hayley.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Thank you for your review, Moira. We’re really pleased to hear how well Hayley supported you and made everything clear. It’s great to know you felt looked after throughout. -Shivam
Aberdeen shop happy customer
Was in Aberdeen shop earlier in the week speaking to Martin about a new phone. Have come back in on Saturday to see him. Was very helpful transferring everything over. Took time to explain how new phone works compared with my old one. Even cheaper when I trade in Very happy with service
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hello Pat, it’s great to hear that Martin made your visits to our Aberdeen store so worthwhile. We're glad he could help you get to grips with your new phone and find you a better deal in the process. We really appreciate you sharing your experience with us! -Kishan
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Thank you so much for your kind words, Robert! 🌟 We’re really glad to hear everything went well. -Veronica
Efficient service
Efficient service, everything was explained very well
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Wow, Gillian. We’re so pleased to hear that our team made everything clear and supported you throughout the process. Knowing that you felt confident and well looked after means a great deal to us. 🥰 -Prabhjeet
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