Popped in to buy a sim card for data roaming abroad.....left with a new monthly plan that not only saved money on using my abroad but saved time on making future purchases of the additional sim card.... See more
Company replied
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Quick service, very helpful, patient and pleasant. Explained what they were trying to do to unlock my phone. Explained why they couldn't and explained my options. Answered my questions and in general... See more
Company replied
Taqs in the Aberdeen store was very helpful and really friendly to talk to whilst sorting out new SIM cards for us and our kids
Company replied
Three in aberdeen was a great experience. Temilayo assisted us on upgrading and getting the best option. He was very patient in transferring my files to my new phone. Stayed in 3 for 6 years and still... See more
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Company details
About Three UK - 3Store Aberdeen (St. Nicholas)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit W3 St Nicholas Centre, AB10 1HW, Aberdeen, North, United Kingdom
- 01224658432
4.5
Excellent
74 reviews
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My first smart phone
My first smart phone. Quite excited to give it a go. Helped me in shop with set up
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
That's so exciting, Mary, we're glad you're feeling confident in taking that step, and that we could help you on the way :) -Scott
Friendly and helpful!
Martin was friendly, helpful, clearly explained everything and shared comparisons of prices and device options! Very happy with our experience today!
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi there, this is the type of experience we aim for our customers, and we're so happy to see Martin delivered on it, thanks so much for letting us know, we'll get this passed on! -John
Everything was so nice!
Everything was so nice. Staff was so friendly and helpful. Thank you
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
That's what we like to hear, MIHÁLYNÉ, thank you for a lovely review :) -Scott
Nkosi was amazing with all the details…
Nkosi was amazing with all the details perfect service, good salves man and a great personality would be great to have him at all times we enter the shop
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hey Eduards, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Martin was extremely helpful
Martin was extremely helpful, very easy to understand. Helped me set up my new iPhone. Patient with all my questions
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
I would like to thank and appreciate…
I would like to thank and appreciate the wonderful employees that have a wonderful customer service and smile on their faces, I came with a problem with my phone they helped and retrieved everything I lost in my phone
I thank Nkosi and Taqs
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Fantastic
Fantastic. Very pleased customer.
Martin from Aberdeen store was very helpful humble and supportive.
Got the best plan for me.
Thanks guys!
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hello Lewis, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I would like to thank Taqbir
I would like to thank Taqbir in Aberdeen office for explaining and helping me with my new sim contract
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Thanks for this amazing 5⭐ review, Alan. We really do appreciate you taking the time to send this over! Well done Taqbir 🎉 -Jade
Great service
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Thanks for this amazing 5⭐ review, John. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi Karen, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Around 12.30
Around 12.30, Sunday 2/11/2025
Guy behind the till, super friendly, fast and efficient, understood my query right away and took 2 minutes to solve my issue.
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Thanks for this amazing 5⭐ review, Alex. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
So helpful
So helpful. They got everything sorted and helped me out. Couldn’t be happier. Thank you 🙏
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Friendly service from knowledgeable…
Friendly service from knowledgeable staff member. Solution focused and resolved problem and also reduced my monthly bill into the bargain!
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Worst mobile company if you want…
Worst mobile company if you want something from them you wait for a long time and the employees of this company are rude and will not help you at all. I lost my phone and they sent me proof of usage and barring so it took a month and my insurance cancelled everything so I got nothing but I lost 1400 pounds that I paid for the phone disgusting company
September 7, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi Roman, we're really sorry to hear about your experience with requesting your proof documents, and that your insurer didn't allow you to make a claim in the end. We can't ultimately influence a claim with a 3rd party insurer, but we'd recommend to get in touch with them with the supplied proofs. We'd also be happy to discuss this further, and check how we can best help support you. Please use the options on the following link to get in touch with us: https://bit.ly/3C43TKN -Jonathan
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