Popped in to buy a sim card for data roaming abroad.....left with a new monthly plan that not only saved money on using my abroad but saved time on making future purchases of the additional sim card.... See more
Company replied
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See what reviewers are saying
Quick service, very helpful, patient and pleasant. Explained what they were trying to do to unlock my phone. Explained why they couldn't and explained my options. Answered my questions and in general... See more
Company replied
Taqs in the Aberdeen store was very helpful and really friendly to talk to whilst sorting out new SIM cards for us and our kids
Company replied
Three in aberdeen was a great experience. Temilayo assisted us on upgrading and getting the best option. He was very patient in transferring my files to my new phone. Stayed in 3 for 6 years and still... See more
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Company details
About Three UK - 3Store Aberdeen (St. Nicholas)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit W3 St Nicholas Centre, AB10 1HW, Aberdeen, North, United Kingdom
- 01224658432
4.5
Excellent
74 reviews
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Great customer service and friendly…
Great customer service and friendly staff
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
We’re all about delivering the best experience, and that’s exactly what we’re here for. Thanks for sharing the love, Tsvetoslava! 🤗 -Ayesha
Polite and good quick service.
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hello David, we’re happy to hear that you had a great experience with us. Thank you so much for the review! -Neha
Very good service
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Brilliant to hear, Saji! Your satisfaction is exactly what we strive for every day. -Shivam
Very good experience
Very good experience. Michael was extremely helpful and patient upgrading numerous accounts for me. Would thoroughly recommend this store
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hey Deborah, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great service!
Great service - Taqs helped with all issues and had great customer service.
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi Dylan 🌟, it’s wonderful to hear Taqs gave you such great service and resolved everything for you. Your feedback means a lot to us 💙. -Shivam
Came in for a SIM upgrade for roaming
Came in for a SIM upgrade for roaming. Advisor helped me set up a device. Was great
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
That's superb, Tony! We’re glad our team could make the setup simple and stress-free. Hearing that you left satisfied truly brightens our day. -Ashifa
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi Kira, thanks for your message. It’s great to hear Taqs was able to give you the support you needed. We’re really pleased to know you had a positive experience with us. -Kishan
Michael is a fine guy
Michael is a fine guy. He was very helpful, professional, patient caring and supportive
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
It’s fantastic to know your visit went so well, Garry. Michael’s commitment to helping customers shines through, and we’re pleased you felt looked after. -Shivam
Helpful friendly service
Helpful friendly service. And I was only customer in shop
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi there.
Awesome stuff. Thanks for the 4 stars. -Pete
Came into store to enquire about home…
Came into store to enquire about home broadband. Advisor very helpful and told me step by step how it all worked. Even got my number to three for bargain deal
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi Theresa, it’s wonderful to hear that our team supported you clearly and made everything easy to follow. We’re delighted you secured a fantastic offer, and we can’t wait to welcome you back again. -Manavata
Went in to the shop at st Nicholas…
Went in to the shop at st Nicholas centre Aberdeen as my contract was up in end of November to see how much the new iPhone 17 was going to cost on a contract. Had an iPhone 15 previously and was instructed by Taqs that I could trade in my old phone too which I did. He explained everything very well and clearly and the cost with or without the trade in and was extremely happy with the result so traded in my 15 for the new 17. He also set up the new phone and managed to get my apps all switched over to my new phone when he advised me to come back in an hour. Taqs was very polite, helpful and knowledgeable in the phones and I’m glad I decided to stick with the 3 network. Very happy with my afternoon. Well done and thank youTaqs for your advise and help. Good man👍
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
The India cheap support team is just…
The India cheap support team is just sick, they will keep redirecting chat to other people but never solve the issue
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi Ali, we’re sorry to hear about your experience with our chat support team, as this is not the level of service we strive to provide. We request that you contact our phone support team by dialing 333 from a Three phone or 0333 338 1001 from any other line. They are available Monday to Friday, 8am to 8pm and weekends, 9am to 6pm.
Alternatively, you can reach our chat support team via https://bit.ly/3C43TKN. They are available Monday to Friday, 8am to 10pm and weekends, 9am to 8pm and will be glad to assist you as well. -Arvind
Very friendly staff
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi there.
That's great. We're glad to hear that. Thank you for the 4 stars. -Pete
Thank you Temitayo
Thank you Temitayo. U made it very easy with every Explanation detailed. Thank you Three
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hey Aganyi, that's brilliant! We're glad to hear that Temitayo was able to provide support and make the experience smooth. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Very well educated and very helpful
Very well educated and very helpful
December 21, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Popped in to buy a sim card for data…
Popped in to buy a sim card for data roaming abroad.....left with a new monthly plan that not only saved money on using my abroad but saved time on making future purchases of the additional sim card. Information presented clearly and absolutely no pressure in making the final choice...thanks Tareq.
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
⭐️⭐️⭐️⭐️⭐️
Taqx done an amazing job of helping me with my phone problems! He dealt with everything quickly and efficiently and provided excellent customer service 😊
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Woohoo! 🎉 Amazing, Talia! Great to know that Taqx was super helpful to you, thank you so much for trusting and choosing us. We're always happy to help 😄 -Kashish
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
We appreciate that, Ugo :) Thanks for a fantastic review -Scott
Micheal Helped us get a good deal and…
Micheal Helped us get a good deal and find the plan that worked for us
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great support from Martin
Great support from Martin. Very knowledgeable & helpful.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Aberdeen (St. Nicholas)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
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