very helpful staff, didn’t purchase anything but definitely will return when needed. shop floor was tidy and neat. their customer service was great, they helped me as soon as they could.
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See what reviewers are saying
Both representative were very helpful- Lynsey and Ryan. Courteous, helpful, professional and so good as to my needs for having been with Three since 2020- explained everything thoroughly- could not as... See more
Company replied
Hi I have visited the Ayr high street 3 shop this afternoon with an enquiry and as always the staff are very helpful with explanations and digital advice. Every day is a learning day with Greig and J... See more
Company replied
Went in to update my sim plan, Greg gave me a breakdown of all the options and prices. Mentioned to him that since my daughter had been added to my account I couldn't get into my three app as it was n... See more
Company replied
Company details
About Three UK - 3Store Ayr
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
171 High Street, KA7 1QT, Ayr, North, United Kingdom
- 01292283241
4.8
Excellent
57 reviews
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Lovely staff and Rachel was very…
Lovely staff and Rachel was very helpful setting up my new phone
June 28, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Wallace, it’s great to hear Rachel made setting up your new phone so straightforward. We’re glad the visit left you feeling supported.
– VodafoneThree Social Media Team
Stephen Kyle was excellent
June 25, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Love this energy 🎉 Patricia, We’re thrilled that Stephen Kyle provided such spot‑on and expert support 🌟
- Three Social Media Team
very helpful staff
very helpful staff, didn’t purchase anything but definitely will return when needed. shop floor was tidy and neat. their customer service was great, they helped me as soon as they could.
June 24, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Abbey, it’s great to hear the team were able to assist you promptly and that the store environment felt tidy and well kept during your visit. We’re glad the service you received left a positive impression and that you’d consider coming back when needed. Thanks for taking the time to share your feedback — Three Social Media Team
Ver professional and helpful. Both representative were very helpful-…
Both representative were very helpful- Lynsey and Ryan. Courteous, helpful, professional and so good as to my needs for having been with Three since 2020- explained everything thoroughly- could not ask for better service- so impressed.
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Jane, thank you for sharing such a lovely review. It’s wonderful to hear that Lynsey and Ryan took such great care of you and made everything clear and straightforward. Their attention to detail and the way they supported you throughout your visit really shines through in your feedback. 😇 -Prabhjeet
Ryan at the Ayr store was very helpful
Ryan at the Ayr store was very helpful, knowledgeable and polite. Excellent customer service
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Caitlin. We are so glad to hear about your excellent experience, and we are thrilled Ryan at the Ayr store was able to provide you with such helpful, knowledgeable, and polite service. Thank you so much for taking the time to share your kind feedback with us. — Three Social Media Team
Excellent service from the staff and…
Excellent service from the staff and very happy with price of my contract. Got my phone set up and everything!
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Your words are a real highlight ✨ Derek. Great to know the team delivered attentive and skilled support, setting everything up smoothly while ensuring you felt confident with your contract value 💫 -Arvind
Great service
Great service. Rachel set my phone up for me and got me up and running
May 22, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hey Leigh. Boom! 💥 Rachel totally nailed it today, and we’re glad you’re all sorted, thanks for your feedback! 🙌✨ -Kashish
Happy customer
Happy customer. Great service and good experience in three in Ayr high street.
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hey Ron, that’s awesome! That’s what we like to hear. Thank you for your feedback. -Neha
I went into Ayr store and got a new…
I went into Ayr store and got a new phone. Gentleman in shop set it all up for me and got everything transferred, it was easy peasy
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thank you for sharing this wonderful feedback. We're delighted to hear that everything went smoothly and that our team provided excellent support throughout the process. -Afaq
Great service
Great service! Staff were very kind and helped set my phone up and made sure I had everything I needed to make the most out of my new phone.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Denise, thank you for the kind words. We’re glad the staff could guide you through your new phone and get you ready to go. 😀⭐ -Ayesha
Steven was very helpful In The Ayr…
Steven was very helpful In The Ayr store thank you !!!
April 26, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thank you, Kryo. We’re glad Steven was able to assist you and make your experience a positive one. Your review means a lot. -Ayesha
Rachel was very helpful and friendly
Rachel was very helpful and friendly. She was quick and efficient
April 26, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thanks for sharing, Alison! 🎉 Rachel clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Stephen was very helpful getting me…
Stephen was very helpful getting me moved to Three and found me the perfect phone
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Mark, we really love hearing this from our customers. We’re so glad Stephen was able to help and make everything easy for you and that he found the perfect phone to match your needs. ⭐️ -Ayesha
Ryan helped me a lot in store
Ryan helped me a lot in store. Got me deal on phone. Nice man
April 19, 2026
Unprompted review
Customer service was great
Customer service was great! I love my new phone and they managed to move everything over with no issues!
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hey Mooney! New phone day = best day 💻✨ Enjoy your fresh tech, and big shoutout to our team for making it an awesome experience! -Kashish
Jamielee has a very bubbly personality
Jamielee has a very bubbly personality, spent loads of time helping me with my issues, very happy with her service
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Robert, thank you for sharing this. Great to hear Jamielee took the time to help and left you feeling really pleased with the support you received. -Kishan
5 star service in the ayr shop
5 star service in the ayr shop. everything was no hassle and no problem to sort
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thank you for the fantastic 5⭐ for our Ayr shop! Knowing everything flowed well truly motivates our team 😍 to keep delivering effortless experiences. -Arvind
Went in for a new phone and had great…
Went in for a new phone and had great service from Rachel. Got my phone all set up. Thanks
March 22, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hey Lorraine, you’ve just made our day ✨ We’re glad Rachel guided you through everything, helped you find the right deal and made the setup feel effortless. Enjoy your new phone 💙 -Arvind
Jamielee was very professional
Jamielee was very professional, clear, concise and extremely knowledgeable and helpful.
Because of Jamielee I will return to 3 over and over again for all my mobile needs.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
We truly appreciate your thoughtful feedback, Michael. Jamielee’s ability to guide you with precision and reassurance reflects the high standard of care we aim to deliver. We’re grateful for your loyalty. -Manavata
jamielee was more than happy to help…
jamielee was more than happy to help very friendly and helpful explained everything in detail. 10/10
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
That's impressive, Alana. We’re thrilled to hear that Jamielee made the experience clear and enjoyable, leaving you feeling confident and well supported. 🎊 -Prabhjeet
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