very helpful staff, didn’t purchase anything but definitely will return when needed. shop floor was tidy and neat. their customer service was great, they helped me as soon as they could.
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See what reviewers are saying
Hi I have visited the Ayr high street 3 shop this afternoon with an enquiry and as always the staff are very helpful with explanations and digital advice. Every day is a learning day with Greig and J... See more
Company replied
Went in to update my sim plan, Greg gave me a breakdown of all the options and prices. Mentioned to him that since my daughter had been added to my account I couldn't get into my three app as it was n... See more
Company replied
Both representative were very helpful- Lynsey and Ryan. Courteous, helpful, professional and so good as to my needs for having been with Three since 2020- explained everything thoroughly- could not as... See more
Company replied
Company details
About Three UK - 3Store Ayr
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
171 High Street, KA7 1QT, Ayr, North, United Kingdom
- 01292283241
4.8
Excellent
62 reviews
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Jamielee has a very bubbly personality
Jamielee has a very bubbly personality, spent loads of time helping me with my issues, very happy with her service
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Robert, thank you for sharing this. Great to hear Jamielee took the time to help and left you feeling really pleased with the support you received. -Kishan
5 star service in the ayr shop
5 star service in the ayr shop. everything was no hassle and no problem to sort
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thank you for the fantastic 5⭐ for our Ayr shop! Knowing everything flowed well truly motivates our team 😍 to keep delivering effortless experiences. -Arvind
Went in for a new phone and had great…
Went in for a new phone and had great service from Rachel. Got my phone all set up. Thanks
March 22, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hey Lorraine, you’ve just made our day ✨ We’re glad Rachel guided you through everything, helped you find the right deal and made the setup feel effortless. Enjoy your new phone 💙 -Arvind
Jamielee was very professional
Jamielee was very professional, clear, concise and extremely knowledgeable and helpful.
Because of Jamielee I will return to 3 over and over again for all my mobile needs.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
We truly appreciate your thoughtful feedback, Michael. Jamielee’s ability to guide you with precision and reassurance reflects the high standard of care we aim to deliver. We’re grateful for your loyalty. -Manavata
jamielee was more than happy to help…
jamielee was more than happy to help very friendly and helpful explained everything in detail. 10/10
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
That's impressive, Alana. We’re thrilled to hear that Jamielee made the experience clear and enjoyable, leaving you feeling confident and well supported. 🎊 -Prabhjeet
Reply from Three UK - 3Store Ayr
Thanks a ton, Daniel! 🎉 We’re so glad everything went perfectly with our support, and we can’t wait to welcome you back again! 🥰 -Kashish
Jamielee provides an amazing customer…
Jamielee provides an amazing customer service experience, took the time to listen and find a contract that suits my needs
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi there 👋 Thank you so much for sharing your experience. We’re glad to hear that Jamielee was able to support you so well and help you find the right plan. Here’s to many more positive moments ahead ❤️ -Arvind
Went in to update my sim plan
Went in to update my sim plan, Greg gave me a breakdown of all the options and prices. Mentioned to him that since my daughter had been added to my account I couldn't get into my three app as it was now linked to her account. Had been into various 3 stores to see if they could help, but to no joy. Greg figured it out in no time and had my account reregisterd and up and running in no time. Over all still happy with 3 after 20 years+ loyalty.
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Derek, thank you so much for sharing your experience. We’re delighted to hear that Greg was able to quickly resolve the issue with your account and provide clear guidance on your plan options. It’s great to know his support made such a difference after your visits to other stores. We’re incredibly grateful for your loyalty over the years. 🥰 -Kashish
I came in for a new phone and Greg was…
I came in for a new phone and Greg was extremely helpful and offered me a lot of good advice on what phone to get. Very knowledgeable 😃
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thanks so much for your wonderful review, Laura! 🌟 We’re delighted Greg was able to help with your new phone and offer such great advice. 💜 -Shivam
Great customer service highly recommend…
Great customer service highly recommend dealing with the staff at Ayrs 3 shop (Rachel )
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Staff were lovely and helped me get the…
Staff were lovely and helped me get the phone I wanted for a good price!
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Mr Gunduz, it’s great to hear that our team was welcoming and supported you in finding the right handset at a value that works for you. Congratulations on your new purchase; we're glad we could help you get exactly what you were looking for and hope you enjoy using it. -Kishan
The team in store were so helpful with…
The team in store were so helpful with me and the family to find the best broadband solution.
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Ryan! It’s fantastic that our colleagues looked after your loved ones to ensure everyone has the right home connectivity. -Kishan
Great customer experience
Great customer experience, originally came in for a pac code but the sales guy gave me a much better deal as a student, thank-you very much
January 29, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Fantastic stuff, Holly! We’re really glad you got a better deal and that our colleague made your experience a positive one. Your support keeps us going, thank you! 🤗 -Kashish
Excellent helpful service
Excellent helpful service.
Immediately dealt with and all questions answered quickly. Personal customer service.
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
That’s fabulous, Kelly! We appreciate hearing feedback like yours. Thank you so much for the great review! -Neha
Very helpful
Very helpful with my daughters sim while she travelled to Italy with the school
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Mrs Clark, we’re glad we could get your daughter's connection ready for her trip to Italy! 🙂 It’s great knowing everything was sorted before she headed off. We really value you letting us know how it went. -Kishan
Jamielee was very informative and…
Jamielee was very informative and answered all my questions.
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Wow, Adele! 🎉 It’s wonderful to hear that Jamielee made your experience seamless and that everything went smoothly for you. Enjoy the rest of your day! -Neha
Came in for an upgrade and the staff…
Came in for an upgrade and the staff were great and very helpful
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
We really appreciate you taking a moment to share your feedback. It’s great to hear that the team looked after you and made your experience truly remarkable 😊 -Manavata
Staff were really helpful and answered…
Staff were really helpful and answered all questions I had.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Thanks for the review, Abby! We're thrilled our team gave you great service and friendly guidance. -Neha
Reply from Three UK - 3Store Ayr
Hi Roy, we’re thrilled Jamielee delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Great service in store
Great service in store. Got new upgrade all set up and transferred by chap in store got me a good deal
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Ayr
Hi Gordon, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
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