Emma and Rob at the Basildon store were extremely helpful in connection with upgrading my phone. I would like to provide a further update - I visited Rob on 13th June and he kindly showed me how t... See more
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Exceptionally good service from an assistant called Rob. Most helpful and friendly service I have ever received. Would rate higher if I could.
Company replied
Robb saw me when I enquired about upgrading my contract. The last time I went into a phone shop was nearly a decade ago and I was well out of the loop. Robb explained everything perfectly to me in a r... See more
Company replied
Made a phone call to the branch yesterday. Emma was incredibly helpful and instantly understood our problem. Called into the Basildon branch today and was made very welcome and got our account probl... See more
Company replied
Company details
About Three UK - 3Store Basildon
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
100 Town Square, SS14 1BX, Basildon, London, United Kingdom
- 01268520719
4.8
Excellent
61 reviews
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Emma watch set up
Emma set up the new watch and showed us all the features and how to set up to my preference
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Basildon
Thanks for this fantastic 5⭐ review, Perry. We really do appreciate you taking the time to send this over! Great work Emma 🎉 -Jade
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