Three UK - 3Store Bayswater Reviews 51

TrustScore 4.5 out of 5

4.7

124 Queensway, W2 6LS Bayswater, London, GB


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Rated 5 out of 5 stars

I could not have had a better experience at Three Bayswater today with Del and Sharif! They were extremely nice, helpful and knowledgeable with their advice. They got me an amazing deal on my new phon... See more

Company replied

Rated 5 out of 5 stars

Anisaaa. Where do I begin. Been a serious business customer at 3. Lines and broadband contracts were a distaster before I met anisa. Rapid service, helpful, reliable and she made all the troubl... See more

Company replied

Rated 5 out of 5 stars

Hash and Anisa were superstars. We were helped by Hash and Anisa who were friendly, patient and really knowledgable. They took the time to understand our situation and offered us a great deal! Genuine... See more

Company replied

Rated 5 out of 5 stars

Hash was an amazing to talk to at the bayswater store, swiftly explained everything to renew my contract and I got a better deal. What an asset to the store, took my partner to get on a contract at th... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bayswater

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 124 Queensway, W2 6LS, Bayswater, London, United Kingdom

  • 02072297876

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Very bad after sale service

Very bad after sales service after more than 15 years with them 2 lines holder compared with another uk company i give them 0 after sales service

April 9, 2026
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hi Loay, We’re truly sorry to hear about your experience with our after sales service, especially after being with us for so many years. That’s not the level of support we aim to provide. We’d like the chance to look into this further and help resolve your concerns. You can reach our chat support team via https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends, from 9am to 8pm. -Prabhjeet

Rated 5 out of 5 stars

Thank you very much

Rodel and Anisa helped me to cancel a 3rd party subscription that was impossible for me to cancel. Thank you very much.

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Bayswater

Thank you, Ardeshir. We’re glad to hear that Rodel and Anisa were able to assist and help you through a challenging situation. We truly value your kind words. -Manavata

Rated 5 out of 5 stars

The service was very good

The service was very good

February 7, 2026
Unprompted review
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Reply from Three UK - 3Store Bayswater

Thanks a ton for this review, Cassandra! Our team’s great service truly made this an excellent experience! 🥰 -Kashish

Rated 5 out of 5 stars

Really great staff Anisa was super…

Really great staff Anisa was super helpful and effective while having to find me a data pack as I am from France. She really helpful and super nicr. Thanks again for your great work!

February 6, 2026
Unprompted review
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Reply from Three UK - 3Store Bayswater

Your kind words truly inspire us 🌼 We're pleased Anisa helped you with your data setup and made your experience smooth. Thank you for sharing your experience, Kenza 😊 -Arvind

Rated 5 out of 5 stars

Today I was served by the lovely sharif…

Today I was served by the lovely sharif who helped me out with buying a brand new iPhone 17 pro and helped me set up the phone . Wonderful young man

February 6, 2026
Unprompted review
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Reply from Three UK - 3Store Bayswater

Hi Nadia, that’s wonderful to hear. We’re thrilled Sharif gave you such great support and made your experience enjoyable from start to finish. Enjoy the new handset! 😊 -Prabhjeet

Rated 5 out of 5 stars

Hash was amazing

Hash was amazing! Thank you so much. Sorted us out very quickly and amazing communication and understanding!

February 6, 2026
Unprompted review
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Reply from Three UK - 3Store Bayswater

Nada! Wonderful to hear that Hash provided such attentive support and helped you get everything sorted so quickly. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Excellent service

Excellent service, very polite, very knowledgeable, understood my needs perfectly. Anisa. 5 stars

February 3, 2026
Unprompted review
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Reply from Three UK - 3Store Bayswater

Hey Lester, that’s wonderful! We’re happy Anisa was able to provide such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Anisa

Anisaaa.
Where do I begin.
Been a serious business customer at 3.
Lines and broadband contracts were a distaster before I met anisa.
Rapid service, helpful, reliable and she made all the troubles vanish.
Outstanding customer support.
She’s the best!

January 29, 2026
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Ali, thanks for highlighting Anisa’s exceptional service 💙. We’re glad she could resolve your contracts and deliver the support you needed. -Shivam

Rated 5 out of 5 stars

Great service by Anisa

Great service by Anisa, answered all my questions! Super friendly and nice girl

January 24, 2026
Unprompted review
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Reply from Three UK - 3Store Bayswater

Aww, Abubakar, this is the sweetest feedback! 💕 We love hearing that Anisa’s care and guidance made you such a happy customer. We’re so grateful you shared this. 🌸 -Ayesha

Rated 5 out of 5 stars

Anisa was very helpful and made sure i…

Anisa was very helpful and made sure i was happy with my plan even tho i came just couple minutes before closing time she was very patient!!

January 25, 2026
Unprompted review
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Reply from Three UK - 3Store Bayswater

Muhammad, we’re pleased to hear Anisa provided such excellent support and made sure you left satisfied with your plan. Your kind words about her patience mean a lot to us. 🌟 -Shivam

Rated 5 out of 5 stars

Anisa offered a great service!

Anisa offered a great service!!
Definitely recommend going to Three in Bayswater!

January 25, 2026
Unprompted review
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Reply from Three UK - 3Store Bayswater

Thank you for sharing this, Sara 💙 We're pleased Anisa gave you amazing service. Wishing you a fantastic day 🌼 -Neha

Rated 5 out of 5 stars

Hash and Anisa

Hash and Anisa were superstars. We were helped by Hash and Anisa who were friendly, patient and really knowledgable. They took the time to understand our situation and offered us a great deal! Genuinely one of the best customer service experiences I’ve had - Thank you!

January 21, 2026
Unprompted review
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Reply from Three UK - 3Store Bayswater

Hi Mahmoud, it’s wonderful to hear how well you were looked after. Hash and Anisa’s dedication, care, and expertise clearly made your visit exceptional. Have a great day! -Manavata

Rated 5 out of 5 stars

Hash. Top man.

Had a problem on my phone regarding my email that needed solving and Hash happily helped. Truly a good man. Thanks.

January 17, 2026
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

What a sweet 5 ⭐ rating, Sean! Hash has been exceptional in his work, and we truly appreciate you sharing such lovely feedback. It means so much to us! 😊 -Kashish

Rated 5 out of 5 stars

Hash good man.

Hash helped me get the lost out of my contract. Huge thanks to him and the team.

January 16, 2026
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hey Stewart! 🎉 Hash stands out for his efficient assistance! Your feedback is invaluable to us, and we look forward to serving you again! ☺️ -Kashish

Rated 5 out of 5 stars

Attentive and informative service

Attentive service from Anisa. Helped run me through different plan options that suited my needs. Once I chose a plan she ran me through all the inclusions and helped set the sim up on my phone

January 13, 2026
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Served by Hash

Served by Hash, Dell, and Abdel - great service, came in expectedsome complication but they sorted me real good - big credit to the team. Thanks!

January 12, 2026
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Thank you so much for your kind words, Sam! We’re happy Hash, Dell, and Abdel could turn things around and make the experience great for you. Wishing you a lovely day ahead! 😃 -Ayesha

Rated 5 out of 5 stars

Hash is a star!

He was very patient while he helped me with a problem that I thought I couldn't solve. Thank you so much!

January 12, 2026
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

What a sweet 5-star rating, Elizabeth! Hash is truly exceptional, and we’re so happy to know he made everything right for you. Thanks for making our day with your awesome feedback! 🎉 -Kashish

Rated 5 out of 5 stars

Amazing service easy quick thank u guys

Amazing service easy quick thank u guys

January 5, 2026
Unprompted review
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Reply from Three UK - 3Store Bayswater

Hello Hasan, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha

Rated 5 out of 5 stars

Hash was an amazing and fast !

Hash was an amazing to talk to at the bayswater store, swiftly explained everything to renew my contract and I got a better deal. What an asset to the store, took my partner to get on a contract at three mobile because of this amazing experience. Needs to be recognised.

January 4, 2026
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Hash is Amazing

I had a very good time with Hash and Rodel in Bayswater. They were very knowledgeable and helped me transfer all my information to the new phone. Visit Bayswater for friendly and helpful people

December 31, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Frederick, thank you for your glowing 5 ⭐ review and kind words. We’re delighted to hear that Hash and Rodel made your visit smooth and enjoyable. Wishing you a Happy New Year 🎊 -Arvind

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