Three UK - 3Store Bayswater Reviews 

51
TrustScore 4.5 out of 5

4.7

124 Queensway, W2 6LS Bayswater, London, GB


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Rated 5 out of 5 stars

I could not have had a better experience at Three Bayswater today with Del and Sharif! They were extremely nice, helpful and knowledgeable with their advice. They got me an amazing deal on my new phon... See more

Company replied

Rated 5 out of 5 stars

Anisaaa. Where do I begin. Been a serious business customer at 3. Lines and broadband contracts were a distaster before I met anisa. Rapid service, helpful, reliable and she made all the troubl... See more

Company replied

Rated 5 out of 5 stars

Hash and Anisa were superstars. We were helped by Hash and Anisa who were friendly, patient and really knowledgable. They took the time to understand our situation and offered us a great deal! Genuine... See more

Company replied

Rated 5 out of 5 stars

Hash was an amazing to talk to at the bayswater store, swiftly explained everything to renew my contract and I got a better deal. What an asset to the store, took my partner to get on a contract at th... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bayswater

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 124 Queensway, W2 6LS, Bayswater, London, United Kingdom

  • 02072297876

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.7

All reviews

(51)

31,920 reviews in the last 12 months

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Rated 5 out of 5 stars

Sharif was very helpful

Sharif was very helpful! Thank you

December 29, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

We love hearing this, Azean! 😊 Sharif’s care made a real impact and we’re excited to keep delivering great service. -Shivam

Rated 5 out of 5 stars

What made my experience great is the…

What made my experience great is the team In Bayswater, very kind and friendly. Especially Anisa she was super Nice she made sure im happy with everything so i appreciate that a lot.

December 28, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Rodel is great

Thank you very much Rodel from Bayswater. You really helped me and teach me a lot on how to use my new phone. You are very patient and helpful. Thanks

December 22, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hey Gianfranco, thank you for the great review 😊 We’re really happy that Rodel was efficient and made everything easy. Wishing you a lovely Christmas when it comes 🎄 -Ayesha

Rated 5 out of 5 stars

Anisa was SO helpful

Anisa was SO helpful. Great customer service, she took the time to help me and answer all my questions. I finally got to get a ESim that matched me for the first time since moving to London. Definitely recommend to come here if you need help with anything

December 20, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Anisa is very helpful and she…

Anisa is very helpful and she understand me with the problem that I have for hearing.
Thanks to her

December 20, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Anisa She was the best

Anisa She was the best, kind smiley communicated with me showed me better options left very happy wish I could meet someone like her every store.

December 17, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Thanks for your 5 ⭐ review, Samira, and it's lovely to hear that you enjoyed great customer service from Anisa during your store visit. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Rodel is amazing

Rodeo was very helpful with me. He helped me so much when I lost my phone. I really appreciate all the effort and help he gave me.

December 15, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Thanks for your feedback, Azem, and it's lovely to hear that you enjoyed great customer service after your phone was lost. We can understand how stressful this must have been for you, and appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Hashim was perfect

Hashim was perfect. Professional, efficient and very patient. Thank you

December 14, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hello DJ! We're glad to hear Hashim provided such excellent support. Your wonderful 5 ⭐ review means a lot, and we truly appreciate your feedback. -Suhaas

Rated 5 out of 5 stars

Meeting with Sharif at Three today was…

Meeting with Sharif at Three today was good. He had good knowledge on phones and looked for the best options for me to fit my budget.

December 12, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hey there, this is what we love to hear! We’re so happy this is the service you received from Sharif, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Mr. Sharif

Mr. Sharif is an excellent helper! Thank you very much

December 11, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hey There! It's great to know that Sharif was super helpful to you. Thank you so much for trusting and choosing us, we're always happy to help. 😄 -Prabhjeet

Rated 5 out of 5 stars

Anisa is my princess 🫅🏼I love her so…

Anisa is my princess 🫅🏼I love her so much,she is very beautiful,very friendly very polite and super professional 💖🥰❤️i love her and im advising to my all friends come in 3G with her 💫I wish her all the best in her future 😇we need professionals like her everywhere.💫💫💫💫she is super star 🥰

December 9, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Thanks for your feedback, Gvantsa, and it's lovely to hear that you enjoyed great customer service from Anisa. Your kind words go a long way to showing recognition for the hard work of our colleagues. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Del and Hash are fantastic

Del and Hash are fantastic, very helpful. I really appreciate their help and the time they took to help me and answer all the questions. What a 5 star team !

December 8, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Thanks for this fantastic 5⭐ review, Dominika. We really appreciate you taking the time to send this over to us! Great work Del and Hash 🎉 -Jade

Rated 5 out of 5 stars

I could not have had a better…

I could not have had a better experience at Three Bayswater today with Del and Sharif! They were extremely nice, helpful and knowledgeable with their advice. They got me an amazing deal on my new phone and got me a Black Friday offer with my phone plan, along with throwing in a free phone case and screen protector. In my 8 years of living in London, I’ve never had a phone experience be this seamless and enjoyable. I am so grateful for their time and can’t recommend them enough. #BlackFriday

November 29, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Excellent and quick service from the…

Excellent and quick service from the team.

November 26, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hi Harish, thanks for getting in touch! We're so happy to hear this is how you feel, we always strive to give our customers the best experience possible! -John

Rated 5 out of 5 stars

Del was superb

Del was superb. Amazing service and much appreciated. #blackfridaydealsarethebest.

Del amazing. X

November 22, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

tuhin

tuhin, bayswater
Very kind and gentle advisor.
Helped me through difficult steps

November 20, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Thank you Del and Nayeem for your…

Thank you Del and Nayeem for your excellent service, I like the Black Friday deal.

November 17, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Amazing service

Amazing service! Felt very welcomed, Anisa walked me through all the details and helped me set it all up perfectly! I was torn between providers but Anisa definitely sold me on three and so happy with my choice!
#blackfriday

November 15, 2025
Unprompted review
Three UK - 3Store Bayswater logo

Reply from Three UK - 3Store Bayswater

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

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