Friendly and helpful member of staff helped me find the best mobile broadband setup for my needs. Ended up with a better plan than I would have if I’d went via the online store & coverage checker so v... See more
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I was greeted by Rimshah I found the young lady very helpful friendly & knowledgeable As my plan was coming to an end Rimshah put me on a new plan offering me the best plan with hints & tips to m... See more
Company replied
Three store high street I came across person call Aneez. He managed to get my SIM card working again, make my bill payment & suggest me good price plans. I’m happy with this store customer service & I... See more
Company replied
Jas and Ibrar were very helpful and quickly processed my upgrade without trying to up-sell.
Company replied
Company details
About Three UK - 3Store Birmingham (High Str)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
38 High Street, B4 7SF, Birmingham, South, United Kingdom
- 01216656896
4.9
Excellent
88 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very pleasant experience by Ibrar he…
Very pleasant experience by Ibrar he was excellent exceptionally helpful and understanding we finally solved the problem with our mifi broadband and he managed to upgrade us.
June 27, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
⭐ Thank you so much, Mr Drewett!
Ibrar will be delighted to hear your kind words. His patience and understanding truly shine, and we’re so glad he helped resolve your MiFi broadband issue ⭐💛
— Three Social Media Team
Friendly and helpful member of staff…
Friendly and helpful member of staff helped me find the best mobile broadband setup for my needs. Ended up with a better plan than I would have if I’d went via the online store & coverage checker so very happy with what I got.
June 27, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi Taz. It is fantastic to hear that you walked away with the perfect solution for your connectivity needs. We always aim to tailor our recommendations to provide maximum value, and we are glad our team could guide you to a superior option than you found initially. Thank you so much for taking the time to share your feedback.— Three Social Media Team
Updated my plan
I was greeted by Rimshah
I found the young lady very helpful friendly & knowledgeable
As my plan was coming to an end Rimshah put me on a new plan offering me the best plan with hints & tips to my other queries
I left happy & I also advised my husband to see Rimshah as I know she will offer the same high quality service
Thank you 😊
June 25, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
AMzing! It’s great to hear how warmly Rimshah welcomed you and how confidently she guided you through choosing a new plan. Knowing you left fully satisfied and even recommended her to your husband truly means a lot. 😊 - Three Social Media Team
Reply from Three UK - 3Store Birmingham (High Str)
Hi Kim! It’s great to hear that you had a positive experience with our team and we appreciate you sharing your thoughts. - Three Social Media Team
It’s really a wonderful experience and…
It’s really a wonderful experience and such a good behaviour from our staff and my brother aneez
June 22, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you, Dilpreet! It’s lovely to know our team made you feel welcomed and well looked after, and it’s great to hear your brother Aneez added to that positive visit as well. 😇 -Prabhjeet
Three store high street I came across…
Three store high street I came across person call Aneez. He managed to get my SIM card working again, make my bill payment & suggest me good price plans. I’m happy with this store customer service & I’ll give 5/5 stars. Thank you
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi Salih, we are delighted to hear about your wonderful visit to our High Street branch. It is great to know that Aneez provided such excellent support by sorting out your connection, managing your account balance, and finding the ideal options for you. -Shivam
Zara was very thorough and clearly went…
Zara was very thorough and clearly went through all the options to find me the best deal
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
That's impressive, Pippa. We're glad that Zara was able to help you get the best deals. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Very good service from zara
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Love hearing this, Chris 💫 We’re pleased to know Zara delivered such top‑tier and prompt service 🌟 -Arvind
I came to three store to ask about my…
I came to three store to ask about my three app and Aneez Malik manage to fix my three app & get me unlimited SIM card plan for good price. Happy with service. Thank you
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi Shden 😊
Thanks for the lovely feedback.
Fantastic to hear Aneez fixed the app issue and helped you choose the right unlimited plan.
We’re happy you left the store satisfied and sorted. -Ayesha
Ibrar was friendly and great person to…
Ibrar was friendly and great person to speak to he explained everything clearly and listened to our needs.
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi Roma, thanks so much for sharing this! 😊 Wonderful to hear Ibrar was so friendly, listened to everything you needed and explained everything clearly. -Ayesha
I came in the store Birmingham high…
I came in the store Birmingham high street and the person called Aneez Malik was very knowledgable and manage to get me amazing package for iPhone 17 pro & happy with the over all service. Thank yob
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi Aymen, thank you for sharing your experience. We are glad to hear that Aneez Malik looked after you so well and provided such top-tier support. It is wonderful that our team helped you secure the ideal package for your new device. -Kishan
Ibrar was so helpful
Ibrar was so helpful. He answered all my questions and concerns. Customer service was on point. Would definitely recommend
He even helped me whilst he was on his lunch break
Bless him!
May 25, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi, Mojisolaoluwa! We’re thrilled to hear that Ibrar provided such outstanding service and took the time to answer all your questions. Thank you for sharing this! ☺️ -Prabhjeet
Was helped by Jasgill
Was helped by Jasgill. Amazing customer service very respectful and helped me sort out my plan and make changes
May 24, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you, Ranjit 🙌 We’re pleased Jasgill provided amazing service and helped you sort out your plan smoothly. 😊⭐ -Ayesha
Jas was really helpful with my home…
Jas was really helpful with my home WiFi. Signing up to the contract was easy with her and she’s helped me with my password issues since. She’s amazing
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi there,
Thank you for the lovely review. Jas will be so happy to hear she made everything easy for you, from signing up to sorting your password. Really glad your home WiFi is all set. -Ayesha
Jas was very friendly and informative
Jas was very friendly and informative. Very helpful
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi Richard, great to know Jas created such a welcoming interaction and shared clear guidance that made a positive difference. -Kishan
Ibrar was so helpful to us and gave us…
Ibrar was so helpful to us and gave us the best deal ever and made us leave with out Mwifi device instantly... very good service
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Boom! 💥 Ibrar totally nailed it today, and we’re glad you’re all sorted, thanks for your recommendation Emeka! 🙌✨ -Kashish
Aneez is very helpful
Aneez is very helpful
He managed to sort out my broadband which I was struggling and managed to get a good deal for my mobile.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi, thank you for your review. It’s great to hear that Aneez was able to resolve your broadband issues and help you find a good mobile deal. ⭐ -Ayesha
I came in the store to check the prices…
I came in the store to check the prices for the headset & the the person who was behind the counter Aneez Malik really helpful & get me good deal with Three High Street. Thank you Three and aneez
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you, Franklin. We’re really glad to hear Aneez was so helpful and got you a great deal on your headset. We appreciate your feedback. ☺️ -Ayesha
Reply from Three UK - 3Store Birmingham (High Str)
Hi Jelhan, thank you for your review. It’s great to hear that Aneez provided fast and efficient service. 🥰 -Ayesha
Reply from Three UK - 3Store Birmingham (High Str)
Hey Goyani, we’re overjoyed! Ibrar will be so happy to know his support made your visit special and helped achieve a wonderful 5 ⭐ -Ashifa
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