Three UK - 3Store Birmingham (High Str) Reviews 

86
TrustScore 5 out of 5

4.9

38 High Street, B4 7SF Birmingham, South, GB


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Rated 5 out of 5 stars

Friendly and helpful member of staff helped me find the best mobile broadband setup for my needs. Ended up with a better plan than I would have if I’d went via the online store & coverage checker so v... See more

Company replied

Rated 5 out of 5 stars

I was greeted by Rimshah I found the young lady very helpful friendly & knowledgeable As my plan was coming to an end Rimshah put me on a new plan offering me the best plan with hints & tips to m... See more

Company replied

Rated 4 out of 5 stars

Jas and Ibrar were very helpful and quickly processed my upgrade without trying to up-sell.

Company replied

Rated 5 out of 5 stars

I came in the store Birmingham high street and the person called Aneez Malik was very knowledgable and manage to get me amazing package for iPhone 17 pro & happy with the over all service. Thank yob

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Birmingham (High Str)

Written by the company

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 38 High Street, B4 7SF, Birmingham, South, United Kingdom

  • 01216656896

4.9

Excellent

TrustScore 5 out of 5

86 reviews

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4.9

All reviews

(86)

31,920 reviews in the last 12 months

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Rated 5 out of 5 stars

I came to high street to check for my…

I came to high street to check for my home WiFi deal the person who works there Aneez Malik manage to get a brilliant deal by asking the manager and I was able to keep my contract. 10/10 stars for him and I look forward to see him again and this store. Thank you. I’m long time customer for three more then 20 years and happy to continue my loyalty.

April 30, 2026
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Hi Fatima, it’s wonderful to have had your support for over two decades! We’re thrilled Aneez and the team went the extra mile to secure that perfect setup so you could stay with us. It’s great to know you’re staying part of the family, and we can’t wait to welcome you back to the shop soon. ✨ -Kishan

Rated 5 out of 5 stars

I came to three high street and met…

I came to three high street and met Anees Malik. He manage to get me good deal to drop down my daily monthly bill and advice good suggestions. Thank you

April 28, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hi Rashad! It is excellent that our High Street location provided such a positive experience. Anees Malik clearly offered expert guidance while securing optimal value for lowering your recurring costs. -Kishan

Rated 5 out of 5 stars

Every time i come to high street…

Every time i come to high street someone very helpful looks after me and today was Aneez. Hes so professional and knowleageble knowing all the prices by heart and saves me time to process it faster during my work hours too. Thank you Aneez

April 22, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hi Razwan, thanks for the lovely feedback! It’s brilliant to hear that our High Street colleagues are making such a positive impression. Aneez sounds like a real credit to the team, and we’ll ensure he’s celebrated for his top-tier service and efficiency. -Shivam

Rated 5 out of 5 stars

The experience with Aneez was superb

The experience with Aneez was superb. I had three business contract and he manage to find a brilliant deal and kept me with three mobile. I’ll be coming back again to three high street to find Aneez Malik again. Thank you

April 22, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Smart advice paired with great value. We’re delighted that Aneez enhanced your experience, Hogr, and secured a fantastic deal. He’ll be thrilled to welcome you back. Serving you at High Street was an absolute joy! -Ashifa

Rated 5 out of 5 stars

Wifi and sims needed

Very good service, had a pleasant experience with Umair at Three today. He was knowledgeable and gave me a great deal. We had great conversations as well. Everyone should come down to this store if they want a great deal for their business.

April 12, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hi there, we’re delighted Umair made the experience enjoyable and helped secure a great deal for your business. It’s great to know the visit left such a positive impression. -Shivam

Rated 5 out of 5 stars

Jazz and Ibrar helped me set up my home…

Jazz and Ibrar helped me set up my home outdoor hub as I got it over the phone the retail team in the Birmingham High Street were excellent. It's all working now.

April 9, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hi, Andrew! We’re delighted to hear that Jazz and Ibrar were able to set up your outdoor hub successfully and that the Birmingham High Street team provided such excellent service. Thanks for this amazing 5 ⭐ review. -Prabhjeet

Rated 5 out of 5 stars

Ibrar was really helpful

Ibrar was really helpful. He helped solve the problem with my mobile app and data add-ons. If you have any issues ask for Ibrar!

April 6, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Thank you for sharing your experience, Saad! 🙌 We’re delighted that Ibrar was able to guide you through your query and get everything sorted. 😊 -Veronica

Rated 5 out of 5 stars

Was having a phone with my mobile app…

Was having a phone with my mobile app and Abrar in the store really helped me!! Kudos to him!!

April 6, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Wow, Safina! It feels incredible to know Abrar at our store made everything seamless and ensured a smooth experience. Thank you for sharing your feedback 😊 -Neha

Rated 5 out of 5 stars

I didn’t knew my contract was due for…

I didn’t knew my contract was due for upgrade and ANEEZ MALIK was smart to know about deals packages and gave me a offer which was too good not to accept. He’s very well mannered and gave me great packages to choice from. Thank you Aneez

March 26, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Amazing! We’re delighted to hear Aneez was able to guide you through the upgrade process with such care and professionalism. It’s great to know you’re happy with the packages offered. Thanks for this amazing 5 ⭐ review. -Prabhjeet

Rated 5 out of 5 stars

I came to three high street and came…

I came to three high street and came across aneez which was amazing in what he does. Looked after my contract and wife sim plan. I’m coming back to this store to visit aneez once again. Thank you

March 26, 2026
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Thank you for sharing your experience. We’re delighted Aneez at our High Street store was able to look after your contract and SIM plan so well. -Shivam

Rated 5 out of 5 stars

I came to three store to check my…

I came to three store to check my billing was very high and the person who was working in Birmingham High Street he manage to bring down my cost for my budget plan and he's really gentlemen. Thank you Aneez Malik

March 18, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Jas made my experience amazing

I spoke to Jas, she very helpful and a brilliant advisor she treats her customers well I'm very happy. She resolved my issue kindly and made my experience great. She is a top employee and I would recommend her to everyone.

March 16, 2026
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Hey Assan, spreading joy and happiness every day is what we love most. Hearing that Jas made your visit truly special fills us with pride and created an experience well worth recommending. We’ll be delighted to welcome you back soon. -Ashifa

Rated 5 out of 5 stars

Great team and customer service.

Great team and customer service.

March 12, 2026
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

That’s awesome to hear! 🎉 Steve, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Shaam was such a great sales person!

Shaam was such a great sales person!

March 6, 2026
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

We’re thrilled to hear this! 🌼 Shaam will be delighted to know he made your experience shine. Thanks for letting us know, it truly means a lot to us, Sisi! 🥰 -Kashish

Rated 5 out of 5 stars

Ibrar did amazing 👏

Ibrar did amazing 👏

March 5, 2026
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Hi Chloe, it’s brilliant to hear that Ibrar provided such a high standard of support and made such a positive impression. -Kishan

Rated 5 out of 5 stars

I came into the store and Aneez was…

I came into the store and Aneez was very nice and helpful. He was able to find a good deal for me too. Coming back again thank you

March 3, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hello Damilola, it’s great to know Aneez provided helpful support and a suitable deal. Your review means a lot, and we’ll be happy to see you again. -Suhaas

Rated 5 out of 5 stars

Jas was extremely helpful.

Jas was extremely helpful.

March 3, 2026
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

That’s what great service looks like! Huge shout‑out to Jas for making your visit special, and even happier to know it meant so much to you, Nat. -Ashifa

Rated 5 out of 5 stars

Really helpful

Zahra was really helpful with my signal issues, listened and investigated and found a useful solution.

March 1, 2026
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Fantastic stuff, Fiona! We’re so glad to hear that Zahra was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish

Rated 5 out of 5 stars

Ibrar was extremely helpful and polite…

Ibrar was extremely helpful and polite whilst i came into store he ensured through every step that I was satisfied and showed me the phone before putting into an agreement. He saved me a lot of money which is always a BONUS!

February 28, 2026
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Service with heart, advice that truly makes a difference, and a better deal to top it off. We’re delighted Ibrar could bring it all together for you and leave you smiling, Kiera. -Ashifa

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