Three UK - 3Store Birmingham (High Str) Reviews 

86
TrustScore 5 out of 5

4.9

38 High Street, B4 7SF Birmingham, South, GB


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Rated 5 out of 5 stars

Friendly and helpful member of staff helped me find the best mobile broadband setup for my needs. Ended up with a better plan than I would have if I’d went via the online store & coverage checker so v... See more

Company replied

Rated 5 out of 5 stars

I was greeted by Rimshah I found the young lady very helpful friendly & knowledgeable As my plan was coming to an end Rimshah put me on a new plan offering me the best plan with hints & tips to m... See more

Company replied

Rated 4 out of 5 stars

Jas and Ibrar were very helpful and quickly processed my upgrade without trying to up-sell.

Company replied

Rated 5 out of 5 stars

I came in the store Birmingham high street and the person called Aneez Malik was very knowledgable and manage to get me amazing package for iPhone 17 pro & happy with the over all service. Thank yob

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Birmingham (High Str)

Written by the company

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 38 High Street, B4 7SF, Birmingham, South, United Kingdom

  • 01216656896

4.9

Excellent

TrustScore 5 out of 5

86 reviews

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4.9

All reviews

(86)

31,982 reviews in the last 12 months

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Rated 5 out of 5 stars

Aneez was really helpful :) everything…

Aneez was really helpful :) everything I had a issue was solved clearly and smoothly thank you :)

January 11, 2026
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Polite efficient warm and friendly I…

Polite efficient warm and friendly I am happy with the service I received today. By Aneez malik

January 8, 2026
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Hey Yvonne, that’s wonderful! We’re thrilled that Aneez made everything seamless for you. Thank you for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Aneez was very nice and helpful

Aneez was very nice and helpful

January 6, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hey Saqlain, that’s impressive! We’re so glad to hear Aneez helped you have such a positive experience. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

I was assisted by Aneez

I was assisted by Aneez
He was extremely helpful and efficient
My work got done very quickly
He was friendly as well

January 6, 2026
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hey Aditi, that’s brilliant! We’re so happy to hear Aneez was able to help out and make the whole experience smooth. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

I had a good experience upgrading my…

I had a good experience upgrading my phone. Umair was very helpful explaining all that I needed to know so it was a seamless process overall.

December 20, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Perfect experience

Perfect experience. Perfectly dealt by ibrar brother.

December 18, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hey Muhammad, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Ibrar was great like last year

Ibrar was great like last year, hi give me again a new phone easy and fast. Thank you so much for your patience and your service

December 17, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hey Victoria, this is what we love to hear! We’re so happy this is the service you received again from Ibrar. We’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Today was amazing at three company…great experience with Jayden

Today was amazing at three company Birmingham High Street Jayden assisted me patiently, carefully and politely to set up and activate my broadband and e-sim it was a smooth transition thank you very much Jayden.

December 16, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hi Vivien, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Farra was amazing

Farra was very patient, helped me with all my queries and was very informative. She provided excellent service and was very welcoming. Great sales advisor!
Amazing service provided

December 5, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

My experience with jas was wonderful…

My experience with jas was wonderful and her serive was brilliant.

December 5, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

We're happy to hear Jas was wonderful, Robin :) Thank you for a great review -Scott

Rated 5 out of 5 stars

Great experience and really helpful…

Great experience and really helpful from Ibrar!

December 1, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

The guy name is Jayden was a very…

The guy name is Jayden was a very professional with his attitude attending to me.
He was very patient and kind all through the transition.
He

November 28, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

That's terrific, Ms Adaeze :) We're happy to hear that you found Jayden to be pleasant and attentive throughout your discussion. Thank you for a 5 star review -Scott

Rated 5 out of 5 stars

The staff was extremely helpful

The staff was extremely helpful. I am very happy with the service provided.

November 27, 2025
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Hi Mansi, this is what we love hearing from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Jas 3

Jas, from three High street, Brum
Thank you for your excellent customer service and facilitating my eas transition from O2 to 3.

November 20, 2025
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

We are really happy because ibrar help…

We are really happy because ibrar help us to buy new phone and apple watch

November 16, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Thanks for your feedback, Jaskirat, and it's lovely to hear that you enjoyed great customer service during your new phone and watch purchases. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very precise

Very precise

November 14, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Ibrar did a fantastic job and was…

Ibrar did a fantastic job and was excellent with his customer service. Top bloke!

November 14, 2025
Unprompted review
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Reply from Three UK - 3Store Birmingham (High Str)

Awesome, Matt! We agree :) Thank you for a great review -Scott

Rated 5 out of 5 stars

Ibrar was very helpful and listened to…

Ibrar was very helpful and listened to me and as very kind he give me good deal

November 13, 2025
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Thanks for this fantastic 5⭐ review, Sonali. We appreciate you taking the time to send this over! Well done Ibrar 🎉 -Jade

Rated 5 out of 5 stars

Happy For the service

November 8, 2025
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Came in with billing issue

Came in with billing issue. Muhammed explained everything helped me pay my bill and set up direct debit. Because of his service I signed up for another 2 years. Great service

November 8, 2025
Unprompted review
Three UK - 3Store Birmingham (High Str) logo

Reply from Three UK - 3Store Birmingham (High Str)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

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